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nongnong
nongnong
New Member
Nov 5, 2026 9:16 AM UTC
Solved

URGENT – Accidentally Deleted My Figma Account, Graduation Next Week – Please Help

Dear Figma Community and Support Team,

I am writing here because I am in a desperate situation, and I sincerely hope someone from Figma might be able to help me.

Today, November 5, 2026, I accidentally deleted my Figma account just a few hours ago.

My graduation is next week, and my graduation project, which I have spent countless hours working on, was stored in that account.

I have already submitted an official support request, but because my graduation deadline is so close, I am reaching out here as well.

I understand that account deletion may be permanent. However, since only a few hours have passed, I desperately want to ask whether there is any possibility of recovering my account, retrieving my project files, or obtaining any remaining backups.

Even if restoring the account itself is impossible, recovering just my graduation project files would mean everything to me.

I know this was my mistake, and I deeply regret it. I am sincerely asking for just one chance to recover my work.

If anyone from the Figma team could review my situation or advise me on any possible recovery options, I would be incredibly grateful.

This project represents so much of my time and effort, and losing it just days before graduation is heartbreaking.

Please, if there is anything at all that can be done, I sincerely ask for your help.

Thank you so much for taking the time to read this.

Celyn_L
Celyn_LSolution
Figmate
Nov 5, 2026 9:24 AM UTC

Hi ​@nongnong, Celyn from the Figma Community team here.

Thanks for reaching out and sharing these details. I’m sorry to hear this happened, especially so close to your graduation. With all the time and effort you’ve put into your project, I can understand how distressing this must feel.

While we’re unable to handle account-related issues directly here in the forum, could you share your support ticket number here? We can follow up internally and flag your upcoming deadline with the team.

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3 replies

Celyn_L
Figmate
Celyn_LSolution
Figmate
Nov 5, 2026 9:24 AM UTC

Hi ​@nongnong, Celyn from the Figma Community team here.

Thanks for reaching out and sharing these details. I’m sorry to hear this happened, especially so close to your graduation. With all the time and effort you’ve put into your project, I can understand how distressing this must feel.

While we’re unable to handle account-related issues directly here in the forum, could you share your support ticket number here? We can follow up internally and flag your upcoming deadline with the team.

nongnong
nongnongAuthor
New Member
Nov 5, 2026 9:34 AM UTC

Hi Celyn,

Thank you so much for your kind response and for offering to follow up internally.

My support ticket number is #2244891.

I would be incredibly grateful if you could flag the urgency of my situation with the support team.

Thank you again for your help. It truly means a lot to me.

Celine_
Figmate
Celine_
Community Support
Nov 5, 2026 10:03 AM UTC

Hey ​@nongnong , I am working closely with ​@Celyn_L , happy to assist! I was able to see your support ticket in the backend and I’ve added a follow up note to increase visibility. Thanks for your patience in the meantime!

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