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I’m experiencing an issue where some layers or component instances randomly change position after copying and pasting an entire screen/frame from one page to another within the same Figma file.For example, I have a mobile screen on the [design] mobile page that contains a Home Indicator component from Apple’s UI Kit. The indicator is correctly positioned at the bottom of the screen. After copying the entire screen and pasting it into the [dev] mobile page, the Home Indicator unexpectedly jumps to a completely different position near the top of the screen.This happens more frequently with locked layers or component instances, but I have also seen the same issue occur with layers that are not locked.The parent frame keeps the same size and overall structure, but some nested elements are repositioned during the copy/paste operation.Steps to reproduce:Create or use a frame containing nested components or locked layers. Copy the entire frame. Switch to another page in the same Figma file. P

I'm trying to make my design responsive, but I'm running into an issue. When I preview it in Responsive Present mode, there's a large blank space appearing between some of my frames. However, when I preview it in the normal Present mode (without responsiveness), everything looks exactly the same as it does on the canvas. I'm not sure what's causing the extra blank space in the responsive preview.pls help!! thank you in advance!

i paid for the 5 dollar monthly subscription just so that i can publish my website that i need by tomorrow. but i cant publish now!!! why 

Hi, it seems that background blur doesn't work for sticky layers. I found the exactly the same topic from a year ago-  it would be amazing if you could fix it, please! :)

In my prototype, the frame has Vertical scrolling. Header and Bottom Navigation are fixed. The header stays visible but the fixed Bottom Navigation disappears completely. If I disable 'Fix position when scrolling', the Bottom Navigation appears normally. A simple test in a new frame works. Why does this happen?

I'm reporting an unauthorized billing charge caused by an automatic seat upgrade.On June 2, 2026, I subscribed to the Professional plan with 1 Collab seat on an annual billing cycle (JP¥5,940). After that, my Collab seat was automatically upgraded to a Full seat without any confirmation dialog or explicit consent. On July 2, 2026, I was charged JP¥25,740 as a "Billing Adjustment — Seat updates" (Invoice VTS2KVQG-0003).Key facts:- My team has only 1 member (myself).- I never approved a seat upgrade.- No clear warning or confirmation step was shown before the upgrade and charge.- My Billing page shows 0 Monthly seats, yet a Monthly invoice was generated.- An upcoming Monthly invoice for August 2 is also scheduled.This appears to be the same issue reported here, where a seat upgrade was applied without owner consent and Figma processed a full refund:https://forum.figma.com/report-a-problem-6/unauthorized-professional-plan-upgrade-triggered-by-shared-file-permissions-49821I have already su

While I working in a file, I suddenly saw a red error banner that said "Someone Revoked Your Access to This File" and the file closed. I tried reopening the file and it would show the same error and then close the file.I quit Figma and then relaunched it. I tried opening the file again and it seems to be open and running fine now. Just wanted to report this in case there’s a bug.

I am really struggling with the new animation layout and would love an option to hide or disable it, as I do not use animation in my workflow.Additionally, I am having trouble with the Scale tool. Hitting K no longer brings up the panel, making it difficult to scale elements proportionally. The only available option seems to be the Transform tool, but using it adds unwanted keyframes to my elements.

Arrow key auto-plays videos instead of just navigating pages — anyone else?Hey all, I know this has come up before on here, but I noticed it's been quiet for a while so figured I'd bring it back up because it's such an annoying glitch.I just finished designing my portfolio in Figma, with multiple videos on each page (some autoplay silently, others need a click to play and have sound).When presenting, the arrow key doesn't just move to the next page like you'd expect  - it also plays whatever videos are on the current page. So I end up with multiple videos playing with sound before I've even moved on.Has anyone found a workaround? I can't really share my portfolio like this… seems like such a basic thing to still be broken. Would love to know if Figma's aware of it or if there's a fix in the works. Thanks

what is the correct way to manage easing and time variables in the design system? On config they introduced it as 3 modes: Expressive, Smooth and standard and the name column showed the parameters of easing and timing. I think it should be in groups such as enter and exit; and if so, what should be their parameters? thanks! 

I have a design system with all my variables and aliases in my Light Mode. Sometimes I encounter situations where an entire component needs to be the ‘success’ colors or the ‘error’ colors. I don’t want to create a new ‘success’ mode just for modal headers and alerts but I also don't want to create a large set of variables when all that changes are the color themes. Does anyone know any way to do this easily? How are we solving for it?

Hard to contact Figma Singapore, I gave my number to Figma Headquarters to forward to Singapore office and yet no contact has been made yet inspite of sending emails ang "contact us" submissions. 

URGENT: Unauthorized Subscription Charge Despite Cancellation / Demand for Immediate Refund #2001298, #2001283To Figma Support,On July 7, 2026, I was charged a monthly subscription fee that I absolutely did not authorize. I explicitly canceled the auto-renewal last month in June. How is it possible that this transaction was processed and a credit card receipt was issued despite my clear cancellation?I have already submitted inquiries and sent emails regarding this severe issue, yet Figma has completely ignored my requests. This level of customer service is completely unacceptable and frankly, appalling.I am well aware that I am not the only user experiencing this critical system error—numerous other Figma users are currently facing the exact same problem. Why are you failing to cancel and refund these wrongful charges for your users? I demand a proper, actionable resolution immediately, not another generic, automated response.When exactly will the cancellation and refund for this unaut

iwant to  transfer the License and email ID to different Email ID

Hi,I could not import xlsx file to figma buzz bulk create. It says “Failed to import File”. The issue happens to a specific xlsx file. Its working when uploading other files.Is there any suggestion how to solve this?thank you

Hi, we have a quick questionWe have this app which was submitted using an account which we need to reset the password of:https://www.figma.com/@3719dc79_a72c_4If we reset the password of this account, will it affect our app in any way?Thank you,Javier, IT Operations, Lokalise

I really wish there was a way to export my transcript from figma make. If I am a non technical user, I need to be able to extract this transcript from time to time, to give to another AI to help evaluate what I am doing, and to document my process. There is a lot to learn from the process.  For the past hour I have been trying to copy and paste the content, but that wont work either.  I highlight huge chunks of the convo, but the way the page is structured,  only 10% of what I highlight can i paste into a document. Its a real pain!  At least let your agent see the convo transcript so we can talk through what we made before ,and the agent can talk about different versions and see back into the project history!  

Hello Figma Avengers! 😃I would like to understand and discuss a few workflow considerations.While working with iterative AI-driven design changes, I observed that restoring a previous version usually brings back the entire version. I wanted to check if there is, or could be, a way to revert to a previous version with selective changes only.For example, if Version 7 included five prompted changes and we are currently on Version 9, can we retain only a few specific changes from Version 7 while excluding the others, without having to restore the full version and then remove unwanted changes through additional prompts?Similarly, is it possible to select and combine specific changes from multiple previous versions, especially when each version contains individual updates?A few related questions and considerations: Since Figma currently restores the full selected version, how many changes should ideally be included in a single prompt for better efficiency and easier version control? Is th

i published a website with in complete medical data that if used wrongly can harm people so if we can remove it by disabiling publishment it well be helpfulthanks in advance

Hi good morning,I met some weird problems when creating the design files. The problem is some texts don’t display and when i click the text itself, then it will show again, and this situation shows lots of times and it is a little bit annoying. There are the steps:1.Create the component and the variables of the button2.Use them in the design file and change the color and font of the text 3.Warp with some auto layout 

For days, I keep getting this screen when trying to access one of my figma files. The page doesn’t reload. I tried logging out and logging in, deleting unsused files, etc. nothing works.  

I need some help with a billing issue. I switched my subscription back to the $0/free plan, but I’ve still been charged every month anyway - my account seems to revert to the full paid plan without any notification.I submitted a support ticket right after I noticed the charge, but I haven’t heard back yet. There also doesn’t seem to be a clear, straightforward way to cancel the plan from the account settings, which is part of why this keeps happening.I’m hoping to get this resolved: a refund for the unexpected charges, and confirmation that my plan is properly cancelled this time. Thanks.

기존 요금제를 다운그레이드한 뒤로 사용을 안하고 있었는데 피그마 결제요청이 계속 반복되고 있습니다.그래서 팀이나 프로젝트를 모두 삭제했는데도 계속 결제요청이 이루워지는데 결제해지좀 해주시길 부탁드립니다.등록된 카드에 돈이 없어서 결제가 이행되지 않았지만 계속 결제요청이 올라오는데 제대로 해지해주시길 바랍니다

Hello Figma Support Team,I'm following up on my previous email regarding a billing adjustment request for our team (blue-UED), Invoice #Z2FLPLHL-0003, sent on [2026/07/10]. I haven't received a response yet, and I wanted to check on the status of this request.To summarize the situation: last month I added new members to our team without fully understanding Figma's seat-based billing rules, which resulted in an unexpected overdue charge of $104.67. The members added did not actually use any Professional-tier advanced features. I explained this in my original email and requested a waiver or reduction of this charge due to a genuine misunderstanding on my part.Since then, I have cancelled our Professional subscription (set to downgrade on August 9, 2026) and I am working to resolve our seat allocation properly going forward.I understand your team may be handling a high volume of requests, but I would really appreciate an update, as this is affecting my ability to plan our team's budget. I

I lost all of yesterday afternoon’s and this morning’s work across a large file, and there’s no version history recorded for those hours. Is there any way to recover updates from that specific time?When I was working in Figma, my network connection was stable and I didn’t see any offline changes message, which makes it really strange that a chunk of my work just vanished. It has all gone with no way of recovering it. I even had prototype comments from users and stake-holders which have also been lost.