Get Solutions

Hello,  I want to request for the Figma AI Feature. 

Hey All, I am new to figma and i am struggling with the smart animation prototyping. When frames are previewed separately it will show properly but if i put that frame in any mobile device frame, when i click preview, the screen goes black and animation attach top of the device. I attached the preview of it. Anyone can help me what may be the issue and how to resolve it? Greatly appreciate your help here 😊 

Hello everyone! I’ve encountered a very annoying bug that has made it almost impossible to work in Figma.   As you can see here, if I select a text element and another element, using the shift and release the shift button, it duplicates the text and deselects the elements i wanted to group. Curiously, rectangle or any other drawn elements do not duplicate when selected, and there is a work-around by selecting two elements by dragging your coursor, but it is not a realisting fix in any scenario. It is only an issue on my Macbook Pro M2, as my other laptop (Macbook Pro Intel) doesn’t seem to have this bug.  I would be very grateful for any tips and suggestions! 

Bonjour,Je rencontre un problème sur l’effet “on drag”, il marche lorsque je clique directement sur le flow, mais lorsque je clique sur le bouton de présentation, le drag ne marche plus, un écran bleu apparaît ce qui signifie que l’animation est active, mais je ne peux pas le faire marcher sur la présentation. Pourriez-vous m’aider à résoudre ce problème ?

I want to apply a blend mode to a blurred object, but when I blur it, the blend mode disappears. There was no such thing in the old versions. I would be grateful if you could help me solve this problem.(Я хочу применить режим наложения к размытому объекту, но когда я его размываю, режим наложения исчезает. В старых версиях такого не было. Я был бы признателен, если бы вы помогли мне решить эту проблему.) 

Hi Folks, Thanks in advance for helping out. I’m super happy with the newly released Figma slides. It perfectly integrates with what we need and it works like a charm. We are using some glass effects in our deck, which are built with blur effect. However when exporting to PDF, they are transparant again. Who knows what to do?

I will do my best to explain this current situation in step-by-step detail; I’m really hoping someone can provide a clear workaround to the problem ...We hired a third-party designer via contract to create mockups for a web app our company is building; these mockups were being designed in the third-party designer’s Figma account. Several of us were given view/edit access to the files that were all being housed in a single Master File (folder?) where this third-party designer was ‘Project Owner’ …The contract recently came to an end, so we wanted to move every single file sitting in this third-party’s Master File/Folder, to our own organization’s internal Figma account. This way, we avoid needing to access the files in this third-party’s Figma who would no longer be working with us moving forwardI believe the proper way to handle this, would’ve been for the third-party designer (Project

Hi all!I am trying to set up a small variable system with responsive behavior for my team. The feature with the adaptive modes is really interesting.In this example, I am trying to add padding to the desktop 'Infocard'. As you can see, it works within the frames, so no matter where I drop the component, Figma automatically uses the correct component instance.The problem: In the Infocard component itself, I can assign the correct mode to each instance via the Appearance panel, but this breaks the automatic ‘drag-and-drop’ functionality.  Variables. Everything works in the mobile and desktop frame. But not the ‘Infocard’ componentI could change it here i

Hello ​@Celine_Figma Thanks for the clarifications. Much appreciated.I have a question. I manually uploaded an image to a Figma file. After selecting the uploaded image, I noticed that clicking on the image name(image.png in this case) in the right panel of the Figma UI (refer to the attached screenshot) opens the image in a new tab.The URL of this image (opened in the new tab) is accessible without requiring login. Does this mean that images uploaded to Figma are publicly accessible? Or, Am I missing anything here?   

I’m trying to assign a variable to a component instance so that I can switch instances when clicking. I’m trying to learn how to use variables to create a less intensive way to setup prototypes that have a lot of ‘buttons’ that switch between content. With the screenshot I’ll share, I have it manually rigged up so clicking the pill button on the left panel changes it’s state to selected, makes the clicked pill become selected, and changes the content panel on the right with the related text.I looked over a few videos and I feel like I could could be done similarly to what’s done in this video, where clicking the color box changes the selected alien character. Just replacing the color box with my pill buttons and the alien with my text. But I’m having trouble seeing how to easily assign the variable to my selection.How might I be able to do this without manually rigging up a ton of prototype connections?

Howdy, I’ve been running into an issue/bug where components that have variant properties which are bound to a variable with multiple modes are not rendering correctly on load or after edits. This seems to happen most often with instances of components that have multiple levels of nested components. It’s a pretty specific use case, but I happen to run into it frequently. You can see this here. Upon opening the design file, often the instance nested components fail to render properly. (in this example, the numbers in the colored boxes in the instance section often do not appear until you select them). Also, if you change the color of the text in the “content” component, it fails to update correctly in all of the instances below. I’ve been able to reproduce this on a couple of different design files and wi

Sorry, the title is wrong. I can’t update it.I have a problem where the text in the component and its instances doesn’t update when I change the font weight in the text styles.styles does not update to reflect changes made to the component. Steps: - I created a button component, and the text in the button uses text styles- The font in the text styles is linked to a variable Issue:When I change the font weight in the text styles, the button text in both the component and its instances doesn’t update.Note: this issue only happen when the font is linked to a variable. Figma file here

Hi I started a company with a custom email last year which I don’t have access to anymore. I was charged a renewal yearly subscription.  Can I get this money refunded ASAP? Thanks. I do not want the subscription.

Hi Figma Community,I am seeking urgent help with recovering my hacked Figma account. My account was recently breached, and the email address associated with it was changed without my consent.I need assistance to:Restore my account to its original status, including access to all my files and data.This situation is critical, and I’d appreciate any guidance or support from the community and Figma’s support team to resolve it as soon as possible.Thank you in advance for your help! Best regards,Siddhit ShahTicket #1231742).

Hi there, i am super curious about the Figma AI features. I am waiting for the features for a few months now also get the Figma AI features (even created multiple accounts increase the chance to get access).  Is there something or a website to sign up for some kind of beta beta version of Figma AI. Would be open to give feedback. 

Hi,I'm having an issue with publishing some updates in Figma. When I try to publish the library updates, I get an error for 38 changes (text-related), and it doesn't update them.I'm also running into a problem with instances. I changed the content colours using local variables, and it updated the design system file. But when I publish the changes, the instances still follow the old colours. For example, the table cell component and all the table instances are still showing the old design, not the updated one.Thanks in advance

I want to allow a few members of my design team to add components to a file but restrict them from publishing it. I’d like to keep publishing control limited to specific team members. Is this currently possible in Figma?

Is anybody else getting the following error when they try and use the design mode in Figma Slides:-Figma slides design mode requires a Figma design planI am logged in on an account that has a design plan seat. and I can‘t understand what dose  “full seat” mean in your help center. I need to create lots of design file or I should pay for it?-Design mode requires a full seat for Figma Design

Hello. i am from Bangladesh currently a student in Computer Science and today I got an email about educational plan in Figma  and while completing the form my university doesn’t appear in higher education dropdown. I am currently making a project for my university and I need the prototype interaction for my project but as a free user i can’t do that. Can i add my university ?

I'm working on a website design in Figma and have a full-screen image placed below a navigation bar. When I resize the window, the image scales correctly but gets cut off at the bottom, as if there's an invisible limit. I've already made the page longer, but the issue persists. How can I fix this so the full image is always visible when scaling?Would appreciate any help!Gif ExampleIn the following example you can see that when I drag the window to the right to enlarge the window, the image doesn't scale with it on the bottom, almost like there is an invisable limit like stated above.

Hi guys,Anyone know why these thick borders appear inside the main frame? Also, did the forum change? What was wrong with the old one?Thanks  

Hey everyone,  I’m making a Facebook Group banner for a client. After using the Facebook banner frame, when I upload the banner it still appears blurry. I’ve tried exporting it as .png and .jpg, at 1x-4x, and changing the size of the frame while keeping the same aspect ratio (16:9).From the research I’ve done, the reason this is happening is because the aspect ratio or size of the actual exported image is incorrect.Has anybody been able to export a Facebook banner and get it to not appear blurry? Or will I have to use a different platform. (Example of what the banner looks like. It could be worse, but it’s still unprofessional and I’d like it to be fixed.)Thanks!

Hi, After creating a button component and clicking on the text field to add the text property (under the text parameters), when I get to the main component, the variant doesn’t appear. When I and add a variant of the button, Figma doesn’t care about my text property, it reacts as if there is no “current variant”. After investigating many forums about this problem, the “variant” of the text property does not display when it is supposed to. I have tried so many things to get this right, starting from scratch, updating Figma…, etc. I hope you can help!

I am creating a simple app as part of a school project to help users understand their HbA1c levels and what they mean for their health. HbA1c is a measure of average blood sugar levels over the past 2-3 months, and it’s an important test for diagnosing diabetes and managing blood sugar.This app is designed to let users type in their HbA1c level, and based on what they enter, the app will provide information about their health:If the HbA1c is below 5.7%, the app will display a message saying their level is normal and they have no diabetes. If the HbA1c is between 5.7% and 6.4%, it will inform them that they are in the prediabetes range and should take steps to manage their health. If the HbA1c is 6.5% or higher, the app will indicate that it’s a sign of diabetes and recommend seeing a doctor for further guidance.My GoalAs a beginner in Figma, I’m using this proj

Hi everyone,My team has an Organisation account and we have 1 library file which we use to get all components. What is the best way to update components when 15 designers are working on it?I need a plan how to review, approve and update components without branching. Example: I have a card component, I assign 3 designers to work on a modification to it.They copy the component into their own file, detach it, make modification and send it back to me. I review all 3 and I select 1 version. Now, I go to main componet and need to make changes manually? There must be a better way?  All ideas are welcome!