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dodogian
New Member
October 27, 2025
Question

Accidentally verified the wrong account for education plan

  • October 27, 2025
  • 1 reply
  • 57 views

I have registered with the wrong email and kept on requesting school plan , now I gett the notification “

Verification Limit Exceeded

We're glad you're enthusiastic, but it looks like you've already redeemed or attempted to redeem this offer.” please tell me what I can do 

Thank you ! 

    This topic has been closed for replies.

    1 reply

    ksn
    Figmate
    Community Support
    October 27, 2025

    Hey ​@dodogian -- If you receive a “Verification Limit Exceeded” message, please contact SheerID directly. They have an improved process for handling these errors and are best equipped to review your case and advise on next steps. Even if you've contacted them before, their updated system ensures a more efficient resolution.

    Figma cannot review documents or confirm individual user eligibility.

    To ensure your application progresses, please respond promptly to any requests for additional information that SheerID may send via email. Please note that they have a window of time in which they will reply, and you should receive that estimate once you submit the form.

    Thank you for your patience!