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Question

Accidentally verified the wrong account for education plan

  • October 27, 2025
  • 1 reply
  • 10 views

dodogian

I have registered with the wrong email and kept on requesting school plan , now I gett the notification “

Verification Limit Exceeded

We're glad you're enthusiastic, but it looks like you've already redeemed or attempted to redeem this offer.” please tell me what I can do 

Thank you ! 

1 reply

ksn
Figmate
  • Community Support
  • 2041 replies
  • October 27, 2025

Hey ​@dodogian -- If you receive a “Verification Limit Exceeded” message, please contact SheerID directly. They have an improved process for handling these errors and are best equipped to review your case and advise on next steps. Even if you've contacted them before, their updated system ensures a more efficient resolution.

Figma cannot review documents or confirm individual user eligibility.

To ensure your application progresses, please respond promptly to any requests for additional information that SheerID may send via email. Please note that they have a window of time in which they will reply, and you should receive that estimate once you submit the form.

Thank you for your patience!