We operate as a lead agency with multiple clients and have introduced Figma to many of them.
With the introduction of Connected Projects, however, we’re running into challenges — the model no longer reflects how we actually work.
Our clients are effectively being forced into this setup, which creates friction and confusion on both sides,and we’re finding that we have to reorganize our entire file ecosystem in each case.
Our main concern is the limitation to a single external team per Connected Project.
At most o our clients, several service providers are involved — each working on different apps and campaigns — so this restriction makes practical collaboration difficult.
A few specific questions:
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Who was the intended target audience or collaboration model when designing Connected Projects?
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What would you consider the “ideal” or most common use case for this setup?
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How should external partners (e.g., UX designers, copywriters) best be integrated?
If they join as Editors under their own company email addresses, who is expected to cover their license costs?
We’d be very grateful for your insight or a quick call to clarify these points.
Best regards,
Hilla