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We are experiencing the same issue with SF Pro.In our case, SF Pro is uploaded to our Figma Organization Fonts, so everyone should be using the same cloud-hosted font files. This means that a mismatch between different locally installed font versions is unlikely to be the cause.The letter spacing becomes visually tighter than expected, even though the font, font weight, text style, and letter-spacing values remain unchanged. The text can appear different after selecting the layer or entering text-edit mode.We experienced essentially the same issue a couple of years ago. It was later fixed, but it appears to have returned during the past two weeks.We have not changed our typography setup, text styles, font files, or the way the font is distributed for several years. The issue started appearing again without any changes on our side, so this looks like a regression in Figma’s text rendering or layout caching rather than a problem with the font itself.Could the Figma team investigate this

Hi there, I set up a comprehensive Brand Kit  for Figma make but I can't seem to publish it. I've been trying for the past couple of weeks with no luck.I even duplicated it and tried publishing it from a brand new file, but I still get the same error message every time.Has anyone come across this before or knows what might be causing it? I'd really appreciate any help.The error message i get says: An error occurred. Please try againThanks!

How do I become the owner of Figma account for my company?What do you need from me to remove Tzipi, who no longer works for vHive, and set me as the owner?

Hello Figma Support Team,I am writing to formally request a refund for the charge made to my card for the month of July.My account (redacted PII - DJV 7/21/26) was completely deleted on June 30th, 2026. I received the official confirmation email from Figma stating: "Tu cuenta ha terminado de borrarse" on that same date (June 30th).Since the account was fully closed and deleted prior to July, this charge is incorrect. Please process the refund to my card as soon as possible.I have attached the screenshot of the deletion confirmation email for your reference.

I want to purchase Figma monthly subscription with my Indian debit card but it shows  'Payment declined, please use another card' error message. I have tried three different active, non-expired cards with sufficient funds, but the issue persists. My work has been halted because of this. Please resolve this problem ASAP.

Why am I not able to delete this flow? I’ve clicked on the flow, but it won’t show me the flow starting point. I’ve been able to delete other flows by clicking the “-” on the flow starting point, but not this one. 

Has anyone from the Figma team explained why the Remote MCP exposes creation tools (such as generate_figma_design and create_new_file), while the Desktop/Local MCP is mostly limited to design-context/read tools?Is this an intentional product/architecture decision, or are there plans to bring those capabilities to the Local MCP as well?

Every time I upload a file to the app it crashes it doesn't submit it to get mastered

Is there a way to export a Figma Motion file as a .webp file?

When i try to add key frame for existing position keyframe line, added another same propery in new keyfame line!i try to add auto, property panel and timeline, but all way create extra propery in time line

Hi everyone,I’m currently working on a project where I need to extract content (text, images, and layout) from live webpages and bring them directly into Figma as editable assets.We tried using a few popular third-party plugins like Builder.io and html.to.design, as well as various Chrome extensions. However, we found them to be unreliable for our needs—they often break the page layouts, fail on complex CSS grids/JavaScript, or generate incredibly messy, unorganized layer structures that take too much time to clean up.I wanted to ask the community:Is there any native, Out-of-the-Box (OOTB) capability in Figma (or via Figma’s developer API) that allows for cleaner, structured web content extraction? Are there any enterprise-grade workflows, widgets, or lesser-known plugins that handle live web-to-Figma migrations smoothly without breaking the visual hierarchy? How are other teams handling the import of live web context into Figma for redesigns or audits?Any advice, or tool recommendatio

I am designing the UI for a puzzle game in Figma, but I'm finding it difficult to make the gameplay feel interactive during prototyping. Simple click-through prototypes don't really capture drag & drop mechanics, block placement, or the overall game feel.How do you approach this in Figma? Do you use interactive components, variables, smart animate, or any specific workflow to simulate puzzle gameplay before development?I would really appreciate any tips or best practices from designers who have worked on puzzle or casual games.

Hello! The main component property settings keep disappearing.For example, if you set the property to name =beta, size = laserㄴ and double-click the left panel, it only remains beta, size = laser. Or it only remains beta.There are 4 team members, but more than 2 are experiencing the same problem. Of course, I will proceed with all the tests below and submit the report.I've tried rebooting, uninstalling and reinstalling pygma desktops,using pygma web services, logging in using other PC,and cross testing Windows OS & Mac OS, but it still doesn't work…!!!!!Is this happening with Figma in browser and desktop apps? → YES!!!!!! Does the problem persist after restarting the computer?→ YES!!!!!! Does the problem persist with other internet connections? Or does the problem persist in other browsers? → YES!!!!!! Is there anyone in your team who is experiencing this issue? → YES!!!!!!sending you an ISSUE video as an attachment. Thank you.Best regards,Bonnie Kang

I've created a mask with two components: a picture and a filled rectangle.In the Desktop, in the fill property, I use the Solid component for the color and the pattern component with the mask described earlier.For some reason, it is displayed correctly in the editor, but when I switch to the preview mode, the pattern was still gone. I tried both the desktop version and the web version.The result is the same. Help with solving the problem please😢

Hi Figma Team,I am experiencing a critical issue when exporting frames containing Right-to-Left (RTL) languages, specifically Hebrew, to PDF.While any English words within the text box remain perfectly selectable and searchable in the final PDF, all Hebrew characters become completely unselectable. It appears they are either being flattened into vector shapes or losing their text encoding during the export process.This is a major blocker for localized designs, especially for resumes and documents that need to pass through automated screening tools (ATS) or simply require selectable text.Could you please look into how the PDF engine encodes RTL/Hebrew text strings upon export?Thank you!

Hello Figma Support,I’m reaching out because our team lost access to a Figma project after removing a user from our Professional plan.The project is no longer visible to any team admin in the file browser, All Projects, Trash, deleted files, or Unassigned drafts. However, when we try to open the direct link, we receive an access error. Multiple admins have checked and none of us can see or recover the project from the UI.We previously had access to this project, so we need help from Figma Support to investigate the ownership/access history and help us recover access.Could someone from the support team please review this issue and let us know what information you need from us to proceed?Thank you,Federico Stampini

Hello I was reaching out to see if I can get refund on my previous charges for Figma subscription from March-July on my account. I had a final project for my university class due in May and we were required to use Figma. Our University provides us with Figma service to help cover the cost for education related services which I was unaware Figma was one of them of at the time, but I used a free trial and paid for two months of the trial initially until spoke to my professor about the how financially I couldn't keep paying for the service and then found out through the school I was granted the service. I canceled the subscription back in February and made a new account with my groupmates. Recently I was going through my email and saw I was still getting charged for the subscription even thought it states I have a free plan and I canceled it already. I'm confused what is going on and as a student can’t afford for these charges and hoping I could get a refund on them.I really would appreci

Can I get refund from my professional account to starter account? Haven’t use any credits after payment.

Has any else been having an issue with the Figma extension where ir copies the HTML screen and pastes it mirrored? Does anyone have a workaround for this? This is the original  And this is how it was pasted in Figma: Thanks in advance

Working through the information architecture for a booking-style app (think something like scheduling a service visit — a car wash slot, a fleet vehicle pickup, that kind of flow) and stuck between three structures. Curious how others here have approached this in Figma.The core flow: pick a service type → pick a time slot → confirm vehicle/location details → payment → confirmation. Nothing exotic, but the ordering and screen-grouping keeps feeling off — especially since I'm trying to reuse the same base components for both a simple car wash app booking and a heavier fleet management app assignment flow.Option A — Stepper pattern One screen per step, persistent progress bar at top, back/next navigation. Clean, predictable, but feels slow if the user already knows exactly what they want.Option B — Single scrolling form Everything on one long screen with collapsible sections (accordion-style), auto-expanding as each section is completed. Faster for power users, but harder to show validati

It look like this on drag. Check the link belowSo I made a carousel slider for a product card. It use to work fine but now it just weird. Instead of transition to the next card, it become the next card and the actual next card fade away. This might be smart animate misunderstand. I tried rename, redo, testing everything but nothing work.This is how I make the carousel:1. The card and their variants (name them 1-4)2. The card container (contain a big and a small variant)3. Create 4 instance of the card container, auto layout and paste them in a frame (convert to component)4. Add variants, then position them. Add on drag prototype, smart animate After a lot of testing I also found out that only the on drag from card 2 to card 1 is working as intended, not the other way around.Component link: https://www.figma.com/design/ErT0E7cpTOByCQBLE3d11t/Carousel-Component?node-id=0-1&t=IZRgpCbckGstqxXI-1

Hi, long Figma user here. Just recently noticed here and there some components in my library are getting these weird, long unprompted component documentation which are obviously AI rendered. Every time some pop up I have to manually remove then and that’s been nagging at me. I am my company DS head and have never prompted this, nor have been asked to consent. How do I stop this forever?Thanks.

Hello Figma Support Team,I have cancelled my Figma Professional subscription and I would like to remove any stored payment method associated with my account.Please delete my saved card/payment information and confirm that no future automatic charges will be made.Account email:[YOUR EMAIL]Team:Narges's Starter teamThank you.

Expected behaviourI have an Icon Button component that uses a Slot for its icon, with variants for press state and such. I made a new component set for a Chat Input, with different variants that change on interacting with the Icon Button (such as type, voice etc), so its a nested component in the Chat Input component set. So when I click an icon button with the icon keyboard, the variant in chat input should change to the typing version of the input box. So in this input box, there is an icon button with mic icon, which is there incase the user wants to switch back to voice mode.Instead of displaying the mic icon defined in the target variant, the slotted icon (keyboard) from the previous state persists and overrides it. To be clear, a Mic button incorrectly displays a Keyboard icon, and replacing the Keyboard icon with a different icon causes that new icon to appear across variants as well. Please refer the screenshot to see what behaviour I expected and the screen recording to see ho

Hello guys, first time publishing here. I’m looking for a Design Community File of Information Architeture (or something like that) that looks like the images below. I don’t have acess to the original file and can’t find any resource on the community that looks like that.It is very helpfull to me to work on some low-level aprovements and stuff.