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Kamal Sultan
New Member
October 21, 2026
Solved

subscription

Hello Figma Support, I accidentally selected the annual billing plan instead of the monthly plan just 10 minutes ago while planning my subscription

    Tom Reem
    Tom ReemSolution
    Figmate
    October 21, 2026

    👋🏻 Hey ​@Kamal Sultan, welcome to Figma Forum!

    How the annual charge works depends on how it was set up. A new Professional plan is charged right away at checkout. If an existing monthly plan was switched to annual, the annual subscription is billed on the next monthly billing date. This article explains the difference between the two billing options: Manage billing on the Professional plan.

    Since you caught this quickly and I can’t access billing settings from this public thread, I’ve opened case: 2212630, so our Customer Support team can review your subscription. When you have a moment, please check the email address tied to your Figma account for my message with what they’ll need.

    Appreciate your patience as we follow up, and let us know if any questions remain.

    1 reply

    Tom Reem
    Figmate
    Tom ReemSolution
    Figmate
    October 21, 2026

    👋🏻 Hey ​@Kamal Sultan, welcome to Figma Forum!

    How the annual charge works depends on how it was set up. A new Professional plan is charged right away at checkout. If an existing monthly plan was switched to annual, the annual subscription is billed on the next monthly billing date. This article explains the difference between the two billing options: Manage billing on the Professional plan.

    Since you caught this quickly and I can’t access billing settings from this public thread, I’ve opened case: 2212630, so our Customer Support team can review your subscription. When you have a moment, please check the email address tied to your Figma account for my message with what they’ll need.

    Appreciate your patience as we follow up, and let us know if any questions remain.