Get Solutions

Need Help! When I try to export my prototype to useberry from figma, it appears this: But I even reduce the size of my images and still cant export !!!! 

Здравствуйте. Помогите пожалуйста решить проблему. Не работает режим наложения на заблюренном объекте. Либо работает на обычном объекте, но после блюра возвращается к исходному состоянию.

**Problem:**Comments that include bulleted lists or markdown formatting (using - or * for bullet points) are not appearing in search results. This significantly impacts the usability of the comment search feature, especially for teams that use structured formatting to organize information.**Steps to reproduce:**1. Add a comment with bulleted list format (e.g., using "- item1", "- item2")2. Try to search for the text content within those bulleted items3. The comment doesn't appear in search results**Expected behavior:**All comment text content should be searchable regardless of formatting, including:- Bulleted lists (- or *)- Numbered lists- Other markdown formatting**Impact:**This makes it extremely difficult to find important information that team members have documented in comments, as many users naturally organize their thoughts using bullet points for clarity.**Additional context:**This issue affects workflow efficiency as users need to manually browse through all comments instead

Console seems to not be accessible from within the App development environment, nothing available in the Docs any ideas as to why and how prevents Figmas specific npm etc as a result. So be warned. It is a major hassle.  Seems like something has turned it off? Any ideas more than appreciated. Thanks

从网站上正常下载的PNG格式的图片，大约923或者960字节大小，同样的分辨率的图Photoshhop下载的同样格式文件大小约为1.04kb。这是其中一点，最关键的是放大看网站下载来的图，有一条大约1像素的灰边，有人遇到类似的问题吗？是怎么解决的呢白色的框是网站下载的PNG，另一个是Photoshop下载的 

mac OS 15.6 SeqouiaFigma Desktop App 126.9.10とブラウザバージョン、デザインファイルでの現象 テキストエリアで二行目以降を日本語で打とうとした際に、1文字目が勝手に確定されます。一行目でこの現象は起きません。例えば「この」と入力すると「ｋおの」という形で頭文字が確定されます。他のテキストでも日本語変換を行うと同様の現象となりました。 以下、試したこと。すべて治りませんでした。・同ファイル内で別のテキストエリアを作って入力・別ファイルを作成して入力・Figmaの再起動・OSの再起動 スクリーンショット貼っておきます。よろしくお願いします。 

第一次发帖，可能有解释不清楚的地方，如有需要可以直接问我。从网站上正常下载的PNG格式的图片，大约923或者960字节大小，同样的分辨率的图Photoshhop下载的同样格式文件大小约为1.04kb。这是其中一点，最关键的是放大看网站下载来的图，有一条大约1像素的灰边，有人遇到类似的问题吗？是怎么解决的呢白色的框是网站下载的PNG，另一个是Photoshop下载的 

Hi Figma Support Team,Our educational plan was recently locked, but we’ve already reverified our status and even submitted a full list of students for upload and verification. Despite completing these steps, our access is still restricted.Currently when I click to reverify it show me that we have successfully verified your education status! This issue is currently blocking our entire academic course and disrupting ongoing design work for students. Could you please help us resolve this as soon as possible? 

I have several component with linked Variables to the selected Theme on the page. Even if I have the linked variables matched to the selected themes there seems to be a bug where sometimes the linked variable will not update to the proper theme when I switch the page level theme. Some of the components update fine, others will not. I’m not sure what causes this but it’s confusing and frustrating. 

Figma Make Preview is not working. It doesn’t display anything. Just a blank white page. Nothing happens how much even I wait. I could’t understand the problem. Its 4 days like this now.

Hi. I often use the Option + W shortcut. But I often miss it and my project closes (Command+w). How can I disable this key combination for the Figma app on a MyBook? I created a new Figma shortcut for closing tabs in the keyboard settings on my MacBook. But the old command still closes the tab containing my project.

I’m getting the following error- We can't open this file because we're having trouble with WebGL. Please try restarting the desktop app.If this problem persists, your graphics card or driver may not be supported. This happened after updating Figma. It works perfectly on different browsers but the desktop app isn’t working. Are there any fixes for this?

Hi! I have my Figma Site in a place to get feedback from my team and when I preview the prototype, everything is responsive as I expected with autolayouts etc. However, when I go to publish, because the page is not a frame, I cannot make the outer frame inside that page “fill” it and be responsive, it just stays that default desktop size. I don’t want to just view my breakpoints, I want to be able to drag my window and have the design take up that space. I must just be missing something obvious.. and appreciate any help! Unfortunately I cannot share it because it is for work, but let me know what other details I can share. Thanks. 

Hi there, thanks in advance for any help.I have seen this issue in the community a few times, but solution was to open a support ticket. Hoping there is a quicker fix. Late on handover and I can’t share work with a client.I am from the UK, with a UK card, but I am not there. The payment upgrade screen only has Euro and USD in the drop down. If I try to pay Euro, which is fine on my card everywhere else. It just comes back saying my card isn't from a country that can pay in Euro (whatever logic that is) and to try a different card. I’ve tried clearing browser and using a UK VPN location. No joy.Thanks,

Dear Figma Support Team,I hope this message finds you well.I’m writing to request your kind assistance in restoring one of my project files that was deleted after my Figma Education Plan expired. I was the owner of the file, and I wasn’t aware it would be removed once the plan ended.Here’s the file link for your reference:👉 https://www.figma.com/design/TpKv2SkFfCEtjkIJWtclvH/HYPELIFY-For-Dev?node-id=1237-5572&t=ZL5TRrZoFpRFritK-4This file is very important for my ongoing work, and I would be truly grateful if you could help me recover it or provide any possible way to retrieve its content.Thank you very much for your time, understanding, and support.I really appreciate your help and quick response on this matter.Warm regards

Hello,I am teaching Figma with Educational account in Borgarholtsskoli Collage.I have one student that does not get verified. All the other students are in the team and verified. This one student has done the same as the other students many times without success. And now he gets an error message when trying to verify again.I have chatted with the AI help and gone through all the problem solving suggestions. I also contacted Sales/ tech support and was advised to write here for help. I have also written to SheerID and am waiting for their response.Its difficult to teach the class when one student can’t participate so I need to get this fixed asap, therefore I write here also while waiting for SheerID.can you help me? 

Hi, I’m facing a problem about the education plan. Basically I had to create another account with my colleges email, and I did, but this didn’t solve anything, I tried to verify and nothing, it gave me an error page, redirecting me to another site so I can contact the team support. It’s been a while since this, when I logged in to try again, couldn’t even find an option to the education plan just the professional one. Anyways, I’m still a student, I tried everything I could :/  Also I’m from Brazil, I don’t know if that has to do with anything but I’d like to mention just in case 

Hi there!I have issues with the prototype of my button animation. It jumps up and right for about a 1px and returns back. I’ve created a Button component with several states and been testing Default and Hover. The variants are completely the same but the color. I’ve created a frame with an instance of the Button to check the the animation in the prototype. When I turn off the box shadow the animation looks better but anyway the jumps take place. If there is a box shadow the animation looks sadly (I’ve attached gifs to show the behaviour).I’ve searched for such issues in the internet, talked to ai, played with the styles in Figma, but nothing helped. It seems that it’s a bug but can’t be 100% sure. What should I do? Is there a thing I do wrong or it’s a Figma bug should’ve been fixed?Thanks in advance!  

There was a payment error. I paid $60 for my Figma Pro plan, which was only for my account. For some reason, the plan was activated for three accounts within a month. Can I verify that no one else in the project used Figma Pro, so will the $40 be transferred to my plan for future months?

I made a drag animation from 3 frames to make a horizontal scrolling effect. All my animations are ok exept one (frame 2 to frame 1). Some components from frame 1 are fading out when I am dragging, but they show up when I release the drag. I can’t find the problem.. Here is a video to show it. https://vimeo.com/1131363351?fl=ip&fe=ec  

today i start animate a frame with full carve i simply change wight size in this frame but the result not same thing i usually get its just the wight change but it change the shape while it animate. 

My Figma design file is gone. I didn't delete it, and it's not even in the Recycle Bin. Please recover it immediately. Please save me.

Hi there,Is there a way to collect user interaction analytics from a published Figma Make prototype? Is there a dashboard for it or how to impanelment a tool to collect the users.Many Thanks

Hi all,New to Figma Make – just testing it out in the hope that we can start to use it going forwards. It’s working really well, but is there a way that a Client can add comments to the prototype? In a similar way to when you send a link out from a Figma Design?Thanks in advance!

Hi,I have configured the figma mcp remote server with my vscode and trying to convert one figma design to code from my copilot chat. But everytime it throws the error Sorry, your request failed. Please try again. Request id: b703713c-0f36-456b-9f6c-d72be1255e11Reason: Request Failed: 400 {"error":{"message":"missing required Copilot-Vision-Request header for vision requests","code":""}} This happens after the AI model has run the get_screenshot command. I have not created a local server setup and I am using client figma so I have set up the remote server. is this related to any settings in the copilot chat or I need to configure something regarding the mcp?Any help will be appreciated