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I’ve recently created a new color token library as part of our Design System, which has now replaced the old one. However, I’m running into some issues with older files.These files still contain references to the old library (which has been unpublished) alongside the new one. As a result, some components don’t work as intended, even though they’ve been updated to use the new library.When I pull in brand-new components, everything works fine. The problem only appears with components that were originally linked to the old library, it seems like there’s some sort of conflict going on.Since we’re talking about hundreds of existing components in the olf files, replacing them all with new ones isn’t really an option.Is there any advice or best practice for resolving this kind of conflict without having to manually replace every component?

I made a totally logical variable/conditional setup and it doesn’t seem to work on desktop prototype: Test-input-visible” is a boolean variable property, while “text-input” is a string variable propertySo I thought I was wrong about the set up so I asked Chatgpt: Chatgpt’s prompt responseSo, just to confirm if I made a mistake, I make a simpler interaction to test it out: Simple prototype setBut I am still facing the same issue in prototype mode:  Simpler interaction in Prototype mode I also set it to “on click”  Sampler animation state to “on click”so I can try it out on mobile and works. (I used my Bluetooth mouse to test it out) but not on desktop: Prototype on mobileHave I done anything wrong? is this a bug? how do I solve this problem??

I am working on a white label product, where we have a set default mode for our product (purple colours) & we use modes for branding.We have what we consider core tokens and then component tokens.In the Core tokens, all brands are linked with their proper swatches.When I am “remapping” a component token though, all swatches preview values of the purple default colourBut, when you break the swatch, the correct hex value is displayed, per brand. Also, when switching between modes (brands), on the side bar, the swatches change based on the brandThis problem appeared 2 weeks ago, after I updated FIGMA, but this is also happening in the desktop app as well.I believe it is due to the default mode being set as default, since when I switch the other brands to default the same happens.Is this a UI bug, or is it something that can affect the actual variables and therefore the exported json that we give to our dev team?Apart from this being very difficult for us to work with, it poses a possi

Hi everyone,I recently subscribed to Figma’s $5/month annual plan ($36/year) for personal use. Yesterday, I was accidentally charged $190 after approving a team member when I only wanted them to view a file.I noticed the mistake within a couple of hours, immediately removed the person, and submitted a refund request.Since this just happened, I’m wondering: Has anyone here had a similar experience? Were you able to get a refund or credit back? How long did Figma support take to respond? This amount is quite significant for me financially, so I really hope they can make an exception. Any advice or shared experiences would mean a lot.Thanks so much 🙏

Considering that document.execCommand is deprecated, what would the best way to write to the system clipboard within a custom plugin? Right now, it’s a bit hacky where one can create a temporary HTML UI, set elements like textarea with the intended value to copy, then use document.execCommand. That will likely not be supported in the future, so ideally there’d be a nice and secure way to work with the system clipboard through a Figma API.

I can’t find the italic versions of Noto Serif. I might be missing something but I’m not seeing them as available when selecting font weight. I tried on browser and desktop versions of Figma with no luck. The italic versions are available on Google Fonts though.Normally, I would just download and add to my laptop through Google Fonts as a work around, but in this case that seems to make Figma read it as a local font which is unusable on Figma Sites.Does anyone know what’s going on?  

I need your help to resolve an issue with Figma Slides export. I created a presentation and spent considerable time on it. When I exported to PPTX, the file came out with major errors: colors shifted, frame properties changed, and some elements displayed incorrectly. I also tried exporting to PDF, but the same rendering issues appeared.Because of this, I was very disappointed and now I will have to rebuild the entire presentation outside of Figma Slides. Please clarify if there are fixes in progress or recommended workarounds to avoid such export problems.Thank you,Iryna

Hello - the higher education institution that I teach for (OpenClassrooms) is on the list of approved schools, but I don’t have an email address associated with the school (none of the educators do). I filled out the form to verify and selected the appropriate options but ran into an error.Screenshot: https://shottr.cc/s/FDcX/SCR-20251001-h57p.pngReached out to figma support and they rejected my request since I am on a starter account (I was on an education account). Thanks!Niki Brown 

I do not know how, but in Figma, I got this point using which I was able to set the center of rotation. Last time, I saw this in Sketch, but this popped up today. I was surprised. But then, the moment I duplicated the ear vector, this was gone. I do not know how I triggered it. Tried lots of things and searched all around. Couldn’t find a shortcut or a trigger using which I could enable this.

Hello Figma Support Team,The core feature for measuring distances between objects by holding the Alt  key has suddenly stopped working for me.This happened unexpectedly in the middle of my work. The measurement guides (redlines) no longer appear when I select an object, hold Alt, and hover over another element.I have already performed the following troubleshooting steps without success: Restarted my computer. Reinstalled the Figma desktop app. Tested this in both existing and brand new files (the issue occurs everywhere). Tested in the browser version of Figma, and the issue persists there as well. None of these steps have resolved the problem. Could you please look into this?Thank you.

Hello Figma Support Team,I am a student currently trying to sign up for the Figma Education Plan using my NYU email account personal information redacted. However, the verification has not been successful.I have already reached out to SheerID regarding this issue, but I haven’t received any response from them so far. Since I urgently need access to the Education Plan for my coursework, I wanted to ask if there is any way Figma could directly help me resolve this issue.Could you please look into my case and let me know if there are additional steps I should take, or if you can assist me in verifying my eligibility?This account is absolutely essential for my classwork, so I kindly ask for your urgent assistance in activating my Education Plan as soon as possible.Thank you very much for your help and support.

I created a color system using variables, then published the file and applied it to another file.The connection works fine, but when I click on variables it shows up empty.Is going back to the original file the only way to view the connected variables or styles? (Would like to see the organized variables at once in the connected file as well.)

Hi everyone,I’m trying to activate my Figma Education account, but whenever I attempt, I receive this error:"Looks like you've already been approved for this offer."I’ve followed all the steps multiple times and even tried with different files, but the issue still persists. It seems like my account is stuck in this state, and I can’t actually access the Education benefits.Has anyone faced this before, and could the Figma team help me resolve it?Thanks in advance!

When I select 10 objects and I align them, BEFORE the update, I see the distance between them and set it accordingly on right upper corner.Now after the UPDATE its GONE. Cant do anything. 2000hrs in to Figma and I lost my basics. WHY would you ever do something like this? 

I created this error message field, realized later there was a better way to set it up so changed the layout to this: I have some modals with form fields in them. There was a button to update the form fields within the modal, so I clicked it. However, the modals are still showing the old layout:  I don’t want to go through and manually update every single form field. How can I get all of them updated at once?

Items keep moving outside the parent frame when dragging them, copying and pasting them, or using alt+click to duplicate and drag. My coworkers are all experiencing the same thing and I’ve seen other posts on here but you close them after 3 days and don’t let anyone comment on them. Can you please fix this?  Thanks

Hi Figma Community,I attempted to re-verify my Figma student account, but the system is now showing “Verification limit exceeded.”I reached out to SheerID via email, but their response was:“We were unable to process your verification request. Your ticket has now been permanently closed.”Could you please suggest a solution for this issue? I won’t be able to re-verify my student plan otherwise, and this needs to be resolved before 29 September. Since SheerID has not provided any assistance, I would greatly appreciate your urgent support in resolving this matter. Thanks!

We had our DSM broken into two parts, one for colors and the other for everything else. Not sure why, just how it’s always been. I’ve spent the entire day trying to disconnect the colors one and consolidate them. The color variables are now in the right place, I can see it myself. But it won’t let me publish them. It will publish changes to the variables list, such as a new collection or a renaming, but the colors don’t show up for us anywhere in any other files. I’m completely lost.

I use COPY on one element, but as soon as I click on another, it copies the new element I clicked, losing the old one that was COPYed. This bug is driving me crazy, please help.

최근 업데이트/UI3 변경 이후, 거리 측정 기능( Alt/Option요소 간 간격 측정에 중요한 기능)이 완전히 작동하지 않습니다. 이는 단일 파일에만 국한되지 않고 데스크톱 앱과 브라우저의 모든 파일에 영향을 미칩니다 . 심지어 검사 모드에서도 거리가 표시되지 않습니다.환경 OS: macOS Sequoia 15.6 브라우저: Chrome (최신 버전) Figma 데스크톱 앱:  UI: UI3 활성화 계정: 개인 재현 단계 Figma 파일을 엽니다. 객체를 선택하세요. Alt/Option다른 객체를 누르고 그 위에 마우스를 올려놓으세요. 빨간색 거리선이나 픽셀 값이 나타나지 않습니다. 내가 기대했던 것 일반적으로 누르면 Alt/Option선택한 개체와 마우스를 올려놓은 개체 사이의 간격(빨간색 가이드 + 픽셀 값)이 표시됩니다. 실제로 무슨 일이 일어나는가 거리 표시기가 전혀 나타나지 않습니다. 이 문제는 다음에서 지속됩니다. 디자인 모드 검사 모드 데스크톱 앱 크롬 브라우저 영향 어떤 파일에서도 간격을 측정할 수 없습니다 → 개발자와 디자인 QA에게 인계가 차단됩니다. 이로 인해 생산 워크플로가 심각하게 방해를 받고 있습니다. 이미 시도된 것 파일과 앱을 다시 로드했습니다. 다양한 브라우저(Chrome, Safari)를 시도했습니다. 캐시/쿠키를 지웠습니다 계정 전환 새로운 빈 파일을 시도했습니다 기존 파일 복제 비활성화된 플러그인 이 중 어느 것도 문제를 해결하지 못했습니다. 요청긴급하게 조사하여 핫픽스를 적용해 주세요. 이 기능은 핸드오프 설계의 핵심 기능이므로 쉽게 해결할 수 없습니다. 알려진 해결 방법(예: 다른 단축키, 임시 토글, 이전 앱 빌드)이 있는 경우 즉시 안내해 주세요.

I’m trying to verify my student account via my ID. But it always says verification failed. And the reason they provide is it couldn’t find my last name in my ID card. Now let me clarify. My full name is “Sifatullah”. that’s it. Nothing before and after. And my ID says the name: “[redacted by moderator to remove personal information]”. Now, I tried the following combinations while filling up the Education verification form of Figma:[redacted by moderator to remove personal information]And both of these fail! So what else do I do? And now it even shows “Verification limit exceeded”. Please help. I need it for my upcoming project show.

These arrows used to be pointing at the logical direction, now the direction is switched up.

Hi, after I had been struggle to verify my academic status, contacted SheerID and waiting for response, I was noticed by my university to change my account Email address to my school gmail account. The problem is that since I had already processed my procedure to reverify my status by Sheer ID, I was blocked by Figma system. Considering the fact that now I have my account set with my School Email, I ask you to reset my verification record so that I can start the procedure again. Please don’t tell me to contact Sheer ID again because I already have. 

I can export my file to PDF and then convert to MS Word, but the file doesn’t convert cleanly. The resulting MS Word file requires cleaning every page; every text box has a duplicate and there are stray page numbers.   I’m looking for a faster solution to cleanly convert the file for a partner organization. Any suggestions? 

Hey all! If possible, how does one manage the state of a button based on the value of a boolean changed by another component?Thanks!Mark