Question
Cancel plan after current month
I’ve just cancelled my Professional plan as I’m not using it enough to justify the cost. My monthly subscription is listed as renewing on January 16, 2026, so I would expect access to my files to be terminated at that point and would not expect any further charges. However, when I cancelled, there was a notification stating that the subscription renews in June 2026. Could you please confirm that there will not be any further charges going forward as I do not want the Professional plan from the end of this month’s billing period.
Many thanks,
Paul
