Hello,
I was on a Professional (monthly) plan and let it end / canceled it at the end of the last billing period. I confirmed that my workspace is now on the free plan and there is no active paid subscription visible in my account.
Despite this, I have been charged again on my card after the professional plan ended. I cannot see any Billing tab or invoice history because billing access is only available for paid plans or team admins and I am now on free.
Details:
- I previously had a Professional monthly subscription.
- The subscription ended and my account shows Free plan.
- I was charged again after the plan ended, without renewal or active paid plan.
- I cannot access billing or invoices to see what the charge is for. :contentReference[oaicite:1]{index=1}
Questions:
1. Why am I being charged again even though the plan ended and my account shows free?
2. Is there any way to view the billing details or invoice for this charge without upgrading back to a paid plan?
3. Based on Figma’s billing model, should recurring charges stop immediately after cancellation or only after the billing period ends?