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Question

Как отвязать карту свою от сервиса?

  • December 16, 2025
  • 1 reply
  • 356 views

Mr.Green

У меня списывают деньги, хотя я отменил все подписки. Но я не могу найти раздел, где можно отвязать свою карту.

Вообще нет такого раздела у меня, где бы было показана моя карта. Раздела биллинга даже нет. Что за интерфейс то?! 

Это вообще незаконно так делать! Почему нет кнопки “отвязать карту”?

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1 reply

Tom Reem
Figmate
  • Figmate
  • December 18, 2025

Hey ​@Mr.Green — thanks for raising this here.

We don’t currently offer forum support in Russian, so I hope it’s okay that I’m replying in English.

I checked on this and can see that you were already able to connect with our Product Support team before I got to your post. If you haven’t already, please check the inbox associated with your Figma account for follow-up on your case: 1643677. They’ll be best positioned to review billing activity and explain what’s happening on your account.

This article walks through how downgrades and cancellations work: Upgrade or downgrade your plan → Downgrade or cancel your plan.

If you still have billing-specific questions after reviewing that, I recommend replying directly to the Product Support specialist assigned to your case so they can provide account-level details.