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Hi there i have not been able to join the waitlist for New Ai Feature and I cannot see the process on my system, I cannot see the join waitlist button

This issue has just begun affecting my files today. Selecting frames or sections has become extremely slow, even selecting a single frame takes about a second before I can interact with it. Selecting multiple frames and sections takes more than 8 seconds before they can be interacted with. I’ve tried restarting, refreshing, and clearing the cache, but these actions haven’t resolved the problem. I am using the Figma app & I am working on a M3 Pro MacBook

Hello Figma Team,I was charged $105 USD today, which is a significant amount for a small-time freelancer. My monthly billing was $15, but I didn’t notice your email from two days ago. I’m hoping for a refund.Here’s my ticket number: #1245569. 

When I duplicate a page all of the text properties on the components become detached. In the properties panel there is an error icon by the text property that says “not used within component”.I have to reconnect the text to the text property for some reason. See screenshot.Has anyone else encountered this issue?

Hi, so i’ve been working on a sliding carousal, and added everything and they look fine after putting it on work it shows a black arrows, which they are not in the frame layers or any other layers and the frame shows no arrows before running it and there is before running it i am a student and i am kinda new to figma, so i need help please​​​​​​​

Is there a way to automatically size widths based on grid column definitions? As the parent container grows/shrinks, I would prefer that the elements keep to their predefined column widths of (3 columns/2 columns/3 columns), instead of having to manually size them which causes the CSS panel showing a fixed px size  

 Hi all,  im trying to get this button so that when its clicked it switches to the keyboard and when pressed and held down you hear the chord and then when clicked again you can go back to the note etc. so far this is the only way round it i have solved but i would like the option for unlimited pressing without returning back to the buttons original state after one play of the chord. 

Not sure if this is the same problem others are having, but Figma is not showing all system fonts. I don’t have any problems installing new fonts, but I’m seeing font names with a dot in front, and when I search for them in the Text panel, they don’t show up. I have to manually scroll down to see these. This is not the case with all of the system fonts, just some.  

I am trying to build a component library in Figma based off of some CSS and HTML code we are using from a new bootstrap theme. We are customizing the theme to update all of our styling across each page of our SaaS product. When I use the developer tool to inspect elements on the page, some of these specify a value for a margin. I haven’t been able to figure out how to easily replicate margins in Figma, especially when multiple layers of containers call for specific margins. The tool for creating vertical or horizontal gaps can only do one or the other, what do I do when I need a margin for both the top/bottom and the right or left sides?

When I add a video to a prototype it remains playing in loop, after disabling “Autoplay” and “Loop”.Made tests in different pages, with different video assets, and also cleaned Figma’s cache.

Hello. I’m having trouble accepting/rejecting main file updates in my branch. It looks like the modal is cut off but it won’t scroll. This only happens sometimes. Is this a bug? Is there something i can do on my end? Thanks!

HiEven though my payment method hasn't changed, my bill payment is having trouble this month. It gives me an error "Your card has been declined." with the same card. I've tried with three other cards, and I'm getting the same error. What should I do to make the payment?There were no solutions in Forum topics

Hey, I’ve been asked to prototype for a portrait 55 inch size screen, works out as 4572 px x 2572 px /1209.6mm x 680.5mm.  What size of frame should I be working with? Would it be ok to use 1080 px x1920 and the design would automatically increase to the size it needs to be? I am thinking about for user testing purposes. I would like users to test on the actual 55 inch screen by connecting it to the internet. I am worried that working in Figma with a bunch of frames the actual size would be too slow? Please help I’ve only ever prototyped for mobile and desktop sizes before.  

Assalalmu Alaikum Everyone. I have A problem That While I was Filling The form For Educational Plan I selected The Primary Field of Study As science,Though I am Had Taken Science stream I give More Attention To Design Feild, So Is it Correct Or I have To delete My account And again Fill the form with Primary Field of Study As Design. Zazaakallah 

Is there any simple way to give prototype links to a client with all pages and even files from a project using Figma? Do you have any favourite way to do this? I am starting to think to make a sort of title page where all the links can be listed, but it feels like I am overdoing it. The main problem is I have a lot of files and pages and people often getting lost where these pages are. Even our project manager is getting lost with full access to our Figma files. I am trying to avoid creating any link lists outside Figma. I want this list to be updated in Figma somehow. Thats why I am thinking about a title page for our project with all links to all pages and files. By links I mean only prototypes. Selecting a frame in working file and hit play button is overkill for any client. So I need to share only prototypes.

Hi,I created couple types of fast food menus. They are all containing the same prices, that are going to be changed every 2 months. I was thinking about creating one “plain text-type” pricelist which would populate all the graphic ones to easly change all the prices at once. Is there a possibility to do this without creating components for every single price? What’s your ideas?

Hello, Figma Support Team,I am writing to inform you that the same issue you previously resolved has occurred again.I have sent the file to the Fingma Support team via email to resolve the issue.There are two issues. (File names: First issue.zip, Second issue.zip)Please assist in resolving this problem.Thank you.

Hi Figma team,Previously I registered education plan. I want to change to normal free plan to edit my current projects. What do I have to do now? Thank you.

I need to copy variables from one file to another. While this generally works well, the order appears to change when pasting them into the new location.Is there a way to either maintain the original order or automatically reorder them without manually rearranging each time? 

I'm trying to export an icon as an SVG from Figma, but the saved file is incorrect and incomplete.The square in the original icon doesn't appear when exportedWhat am I doing wrong? How can I export correctly?

Hi there!I received an email regarding my education plan is expiring in 4 weeks. I have submitted an inquiry but was bounced back saying that I have a starter plan.I am confused whether what plan I am on and what would happen to my projects that I have created if they were to expire and how I can prevent that. Is there a plan that I can use if I am also mostly working on these projects just for myself and not anyone else? 

I had this email:  You have 3 days left on the Education plan The education teams you own will become view-only for all members, and you’ll lose edit access to other education teams once your plan expires. If you graduated: Continue below to upgrade your team(s) to the Professional plan, or 

Hello everyone,I need to manage the counter 16 at the top using variables.Each time I press plus on a counter, I add one point to that counter while subtracting it from 16. Conversely, when I press minus on a counter that has at least one point, I subtract the point from the counter and add it back to the global counter.I want the global counter (16) to be influenced by all these counters without exceeding 16 when pressing plus more than 5 times on a single counter or going below 0 when pressing minus too many times.Additionally, each counter is limited between 0 and 5. The global counter (16) should not be affected by more or less than 5 points per individual counter.How can I manage this variable? 

Not sure what’s going on. I’ve already set up Instance Sap with icons in buttons and they work just fine. But now I am trying to make an avatar component with preset variants for different types of people, and an extra one that will be an Instance Swap. I set up a Component, “Custom Avatar Placeholder”, with an Image inside of it, to select for the Value of Instance Swap. Next to Properties in the right panel, I click the “+”. I Give the Component Porperty a Name of “Custom Photo”. I select the “Custom Avatar Placeholder” Component for the Value of the oOmponent Property. I click “Create property”. Now, under Properties, I see the “Custom Photo” property, but there is an alert icon across from that, and hovering over it shows “Not used within component”. Not sure what I’ve missed. Any Ideas? Thanks!

Hello.Yesterday I created the files and was working on them.This morning I saw that my files had disappeared. Drafts, deleted section and Trash is empty.Please help me solve this problem.[Screenshot edited by forum admin/moderator to remove PII]