Hi,
I was charged for a Full seat even though I only need a Dev seat. Any upgrade to a Full seat was unintentional.
I also see an unexpected one-time charge on the next invoice.
Please switch my workspace to 1 Dev seat only, cancel any additional charges, and issue a refund/credit for the current billing period (Full seat charge). Also clarify and remove the one-time charge if it’s not valid.
Thanks,
Lior Angel
Hi
Our team here on the forum isn’t able to assist with Billing issues, so I’ve created ticket #1654488 on your behalf to connect you with support associated with your forum email address.
Someone from the team will review your account and be in touch soon. If you have any further questions or concerns, please reply to support directly via email.
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