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One of team mate cannot export assets but others can even though I have given him admin permission.

Hi,I have a major issue with the font Inter not rendering the proper weight in Figma.The problemFigma’s Inter Medium displays as Inter Regular. Here’s my case:I have deinstalled my Inter font locally, and reinstalled the latest Inter version (4.1). Only the weights regular, medium, semibold and bold.Next, I checked the Google fonts Inter font, and checked regular and medium weights with a custom typed sentence. I duplicated this message in Figma with my ‘new’ Inter font. Me and my product team clearly define Inter Medium in Figma, to be Inter Regular. Inter Medium in development, google fonts & even font book clearly look much bolder. I figured that Figma must render it the wrong way, since the other sources match. Here’s the screenshot with the comparisons:nr. 1 is Inter Medium in Google Fonts.nr. 2 is Inter Medium in Figma.nr. 3 is Inter Regular in Google Fonts.nr. 4 is Inter in font book.Something is clearly wrong. This is frustrating because we want to be aligned between our de

Hi there,I have been trying to reverify my Figma Education status, but I can't proceed because my school does not appear in the new verification system.I submitted the google form weeks ago to request my school to be added to the new system, but I have still not received any confirmation or update. I then sent a follow-up email a few weeks ago, and I am still waiting for a reply or any indication that they have seen my case.I just wanted to ask if there's a chance to receive an update on my verification status, or if there's more information I should supply to speed up the process.I really need to be able to continue working on some of my school projects, and the deadlines are getting closer. Thank you,Adam

Hi Figma Support Team, I am writing because I am encountering an issue when trying to publish my new Figma plugin to the Community. I receive the following message: "We detected a change to your account details. Please contact support@figma.com to proceed." I am getting in touch to understand what steps I need to take now to resolve this issue and successfully publish my plugin. Best,K

Hi Figma team,I am writing because I am unable to access my Figma account and have not received a resolution through support.My account was registered using my university email (redacted by the moderator due to PII), which has since been permanently deleted by my university. As a result, I cannot complete the two-step verification process, and I am fully locked out of my account.This is a paid account, and I opened a support ticket approximately two weeks ago, but I have not received any response or progress.I can prove ownership of the account, including: Forwarded emails previously received on the account Payment records from my bank showing recurring Figma charges I would greatly appreciate assistance with either: Regaining access to the account by disabling the 2FA Updating the account email address from your side so I can log in again Please let me know what information you need from me to proceed. I am happy to provide any verification required.Thank you for your time and sup

Hi, Our company previously worked with a design agency that used Figma to create design files and shared access with us via a Figma link. Everything was fine until recently, when we discovered that the file has been publicly shared with anyone who has the link. We would now like to restrict access to this file. Ideally, we want to: Obtain a copy of the file in our own Figma account, and Remove or disable the original file hosted in the design agency’s account.   We contacted the design agency, but they informed us that they no longer have access to the file in their account. Our questions are: Can Figma Support confirm who the current owner of the Figma file is? Can you verify whether the owner account is still active?  If this is something only Figma Support can assist with, we are happy to share the Figma link privately for further investigation. Thank you for your help.

Hi,I had a free login to [redacted by forum moderator to remove PII]but then I was invited to my albatross team managed by [redacted by forum moderator to remove PII]and I accepted the invitation but still seeing the free account … i deleted the free account team but it did not helped … it deleted some projects I have but I am still on the free version … why is that ??Shay

It was an accident that my nephew click to subs, at first I think its not a problem. But in the end this subscription did not give me any benefit at all

I’m working on my project using figma site. I was able to open the variable collection modal until yesterday, but today, I don’t see the button to open it in the property panel… Does anyone have the same issue?   

Do the new updates for the design system i.e. extended collection and component slots have been released yet? i cant find them in my account!

I’ve encountered a following problem: I’ve created a basic prototype and then began to stack up more functionality on top of it. After a while I’ve noticed that every time I enter that figma make prototype document, I see this out of memory screen..  I tried to roll back to the old version, but when I click on the “Open in Recovery Mode” button in order to access the recovery panel (that is inside of the figma make file), I see that out of memory screen again. I’ve also tried to “Open with preview disabled” - but still same thing... Any tips on what to do? I can no longer open the file and a bit unsure how to recover it at this point.. Thanks

Short version:The option buttons update their active state correctly, but the primary “Next” button doesn’t react to that selection. It should be disabled by default and only activate once an option is selected — likely a state binding issue. Longer version:I have a multi-step screen where users must select one of several option buttons (e.g. Milk / Dairy) before proceeding.When an option is selected: The option button correctly changes to its active state However, the primary “Next” button below does not change state (colour / enabled state) Expected behaviour: The “Next” button should remain inactive by default Once any option above is selected, the “Next” button should become active (visually + functionally) Current behaviour: The “Next” button can navigate immediately It never reflects an active/disabled state based on the selection above This feels like a state / variable binding issue, where the selection state isn’t being passed or observed by the “Next” button.

Hi everyone,
I’m struggling with a nested component setup and I’d like to understand if this is a limitation of Figma or if I’m structuring things the wrong way.I’m designing an e-commerce filter panel. The structure is:Item (component) contains a text layer exposed as a Text property has hover / active states Dropdown (component) contains multiple Item instances has open / closed variants Category (component) contains multiple Dropdown instances categories are expandable / collapsible 
When I place the category instance in my design then try to edit the item labels I cannot change the text of the itemsbecause they always stay linked to the Dropdown main component, even if the Item itself has a text property, it’s not editable from the Category child.It seems that text properties inside nested components don’t “pass through” to higher-level instances.I need to avoid creating a separate parent component for every filter category.
What am I doing wrong?Thanks!

This is my modal component?

How can i open my ‘Figma Make’ design via devmode ?

I have been using a specific Figma design board regularly, but today the desktop app threw a permission error, even though I am the owner and logged into the correct personal account. Once I closed the error, the board vanished from my home page and is not appearing in the trash. I need to recover this immediately as it contains my cumulative semester work due in a few weeks. Please help me out with this, as I have my juries and submission soon and I am going crazy over here. It is just not possible for me to redo everything.

Hello Support Team,I am facing an issue accessing a very important Figma design file that is critical for our organization’s reference.I am logged in using my official account developer@unlimits.ai, but I am unable to open or view the file using the link below:https://www.figma.com/design/1FYboHCM5GvxoZBluYX5s5/Final-Design-System_Unlimits-NK?node-id=1-229&p=f&t=uNX3OX6uieaslotG-0Previously, this file was accessible, but it is no longer visible to me. I would like to understand: Who is the current owner of this Figma file Whether the file has been deleted, moved, or had its permissions changed Why access is no longer available to my account This file is extremely important for our organization, and we need it urgently for reference and ongoing work.Please help me restore access or guide me on the next steps to retrieve this file.Thank you for your support.

Good evening,I tried to install the program on my PC, but as soon as I run the setup, it gives me error: -138.I waited several days, but the same problem occurs.can you help me?

Awaiting SSL certificateYour DNS records were validated. Once Figma issues your SSL certificate, your domain will be securelyactivated. Please check back later.

Hi, I was able to make the connection with Figma MCP, but no tools are showing up. I double-check everything. It was working a few weeks back. I am uncertain whether I overlooked any updates or if there have been any changes in the Figma MCP system.I would greatly appreciate your guidance.Regards,Anand 

Subject: Refund Request for Subscription ChargeHello,I am writing to request a cancellation and a full refund for a recent subscription charge.Payment Details: Transaction Date: December 9, 2025 Payment Method: Shinhan Card Account Email: [redacted by forum admin/moderator to remove PII] I did not intend to renew this subscription and would appreciate it if you could process a refund and cancel any further charges. Please let me know if you need any additional information.Thank you for your assistance.Best regards, Do-Yung Yoo

there is a senerio where enter Key stopped working.CTRL + / (Open actions) → Tab (it does not do any thing) → press enter key 🔥Highlighted topic or option does not get activate. 

window앱/웹툰에서 적용이 안됩니다

Hello Figma Community,I've suddenly lost access to several critical design files in my workspace. When attempting to open these files, I receive the following error message:"Hmm, we couldn't find that one. This design file may have been deleted, moved, or made unavailable. Try reaching out to the file owner."Issue Details:The files were accessible previously and have not been intentionally deleted or moved I am the file owner/creator Multiple files are affected simultaneously Error occurs across different browsers/devices Receiving 404 error when accessing the file URLsAffected Files:Лепская А. Модуль 9. Урок 1.https://www.figma.com/design/JwJi1BqelIq7hwJEbUfHKg/%D0%9B%D0%B5%D0%BF%D1%81%D0%BA%D0%B0%D1%8F-%D0%90.-%D0%9C%D0%BE%D0%B4%D1%83%D0%BB%D1%8C-9.-%D0%A3%D1%80%D0%BE%D0%BA-1.?node-id=0-1&t=vAbFWdZv8DK1L4Zy-1 Лепская А. Модуль 9. Урок 2.https://www.figma.com/design/bBD3AeQq3x8JgbrEaRA8qR/%D0%9B%D0%B5%D0%BF%D1%81%D0%BA%D0%B0%D1%8F-%D0%90.-%D0%9C%D0%BE%D0%B4%D1%83%D0%BB%D1%8C-9.-%D

Issue Summary:Figma Make has been completely broken in one specific file for 48+ hours. Every prompt returns "Something went wrong" error. The issue is NOT related to AI credit limits - I have 3,000 credits available.File Details: File: Design System for Academy (Copy) Current version: Version 5 Account type: Paid plan with full seat Error Details: Error message: "Something went wrong. Try again" Request IDs: a216f838-6ece-460d-8f17-95963978a108 c7b07ae6-1ce5-4ec4-84f0-8217037ff1b1 Duration: 48+ hours AI Credits available: 3,000 (clearly visible in UI) What I've Already Tried: Refreshing the page multiple times Waiting between attempts (1-2 minutes, up to several hours) Different types of prompts (simple and complex) Checking internet connection and VPN Restoring previous versions (tried Version 4) Important Discovery:Make works perfectly in: FREE accounts (same prompts, same network) NEW Make files in my paid account This suggests the issue is file-specifi