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Hello Figma Support Team, We have observed since today morning an intermittent issue in Figma where certain screens do not load properly when we are logged into the our account. When this happens, the page becomes unresponsive, and we are unable to click or interact with any elements on the screen. Note that this behavior is not observed that when we are NOT logged into the account. This issue occurs randomly and disrupts our workflow. Currently, the only workaround we have found is to reload the page or close and reopen the file. I have attached a screenshot for reference to show how the issue appears. Could you please help us identify the cause and suggest a permanent or alternative solution? Let us know if any additional details are required from our side. 

We are using the licensed Font Awesome in our team. Recently I started to use Figma Make but it turns all the FA icons into regular text. I have flatten the icons to shape layer before adding to Figma Make; but it’s not very sustainable for the long run. Has anyone managed to connect FA or any other font in the FM guidelines?

Hello,I submitted an OAuth app for review, got rejected because reviewer hit OAuth app with client id [clientID] doesn't exist error. I triple-checked the ClientID, they match. For review, the app is set Public (but not listed in community).I tested it myself (same environment) before and after submitting for review, it works just fine, meaning that the difference is in the fact that I'm in the Figma team that owns the app, but your reviewer is not.The OAuth flow works correctly for the app owner, but external users cannot authenticate until the app is approved.I’ve submitted a request for assistance, but getting ignored. Looking for help.

I noticed a new system prompt restriction in the Make environment: "You must not write migration files or DDL statements...".This limitation breaks my production environments. My workflows explicitly depend on the LLM's ability to interpret database schemas and make structural decisions for active calculation engines.Disabling this capability renders the tool ineffective for complex operations. I request the removal of this constraint to restore functionality.

I’d like to update my forum profile handle to match my community profile handle. On the community:https://www.figma.com/@silcrow Current forum handle:https://forum.figma.com/members/graham2-19998

  After typing the entire email and i add .lat domain the invite button do not turn on and i can’t add people to the proyect, could you solve this? Thanks in advance

In Figjam, when I draw a connector from one shape to another, it only wants to snap to the leading edge. Sure I can drop the arrow near to one of the other sides, but it’s not attached to that shape, so won’t follow it if I move the shape. Is this a know bug? 

I'm creating a Text Input and I have an icon that can change to a badge, for example. However, when I swap the icon for the badge, it inherits the border radius from the Text Input's property and doesn't keep the badge's.Example: The Instance Swap has 0px, and the badge has a 4px border radius. When I do the instance swap, the badge appears with a 0px border radius and not the 4px defined for the badge. And this happens with any other component I swap.Is there a way to make the Instance Swap retain the characteristics of the component chosen in the swap?

Our web vs. our Figma componentHi everyone,I’m looking for a better way to maintain consistent widths for component instances across responsive breakpoints (Tablet/Mobile).Currently, everything works perfectly on Desktop where instance widths are fixed. However, the layout breaks when using min-width and max-width for smaller screens. I’ve experimented with Layout Grids, but they leave awkward empty spaces below when an instance's visibility is toggled off.I’ve considered making every single row toggleable, but that feels like a bloated, confusing experience for the designers using the library.Does anyone have a solid workflow or a "holy grail" file for handling these responsive group cases? I’d love to see how you’re structuring your layers!

For the past few months I’ve been able to see my images on my file but for the past few days all the previews have disappeared & I’ve tried to update Figma, update my computer, clear my Figma cache and nothing has worked. The images are still within the Figma but I just can’t view them

Please be mercifulRemove ai tool bar at the bottom and bring bottom tool bar as it was from the begining. Or give an option to hide without hiding the rest panels. I dont need ai tool bar and I want to hide it but I couldnt find a way to hide. Please be merciful !

The figma team pleace check my web, i dont have publish. Update attempt was unsuccessful.  my web： 

Hi, everyone! I got a new phone, installed the Figma mobile app on it, and logged in, but every time I try to use the Mirror function, I get this error, saying Update or switch browsers. I tried everything, updated the browsers, switched between Opera and Chrome, logged in and out and nothing seemed to work. (My phone is Xiaomi Mi9 lite, with Android 10) Do you have any idea how to resolve this issue?

Hi, I only want to change my emailadress, but when I want to try I got the following message:“Cannot update email - "-TlaOfMJzVdfPFeCsF1iADMThi4UPDoyADsS6ZvFbE4" is already taken”So I know,  the new emailadress already exists (used for an other account in Figma), so I tried to delete that account (got no files in there), but when I want to delete that one, I got the following message “An error occurred while attempting to delete your account.”I can’t get out of this loophole, and don’t have any other options. What am I doing wrong? I already erased my cookies/cache and that kind of stuff.Thanks in advance! Martijn 

Hello Figma Support Team,I am reaching out because I am currently experiencing a blocking issue with Figma Make, which prevents me from publishing or updating my website.Since sending my last prompt in Figma Make, I am no longer able to update or publish the website. Every time I try to do so, I consistently receive the following error message displayed in red at the top of the interface:“An error occurred. Please refresh or try again.”I have tried refreshing the page and retrying multiple times, but the issue persists and I am completely blocked.Additional troubleshooting attemptedTo isolate the issue, I also tried reverting the project to the previous version, before I sent the prompt that seems to have triggered the problem.However, even after reverting to this earlier version and attempting to publish/update the website, I still received the exact same error message.Because of this, I reverted back to the latest version (after the prompt), but the issue remains unchanged: I still c

I often use the Tab key to navigate back and forth between various text objects on the screen.But now the behavior seems kind of random. Sometimes it works, but sometimes it just tells me “no text suggestions found”, and other times it indents the text. I have toggled off “show text suggestions” in the hopes of removing the “no text suggestions” behavior, but it still happens.Has any one figured out the logic behind the Tab key??

Hi everyone! I have recently verified my account as I need to use Figma for my class. I had an email stating that my account has been verified and I also emailed SheerID and they also explained that my account had already been verified. However, I cant access the features under the Education plan. I have emailed education@figma.com and they haven’t replied. My student email is [redacted]. Someone please help as I am falling behind in class as the response has been so slow. Thank you! 

Hello,My school Keisung Elementary School (Daegu, South Korea) does not appear in the Figma Education verification school list, so I’m unable to verify my K-12 educator account.School Information• Name: Keisung Elementary School• Location: Daegu, South Korea• Official Domain: keisung.dge.es.kr• Role: Learning Assistant / Coding Education Support Staff• Use Case: Creating class materials, design resources, and student projectsCould you please add my school to the verification list or manually verify my educator status?Thank you!

Yesterday I published my Figma Site (portfolio) and when I go to click my Base domain, a new webpage opens but it simply says “NOT FOUND” in the top left corner. I’ve tried clearing my cookies, going incognito, checking on my phone, but nothing seems to work. My site is published with no issues. Additionally, I’ve also tried to link my own domain through GoDaddy with the new DNS records, but my domain still seems to link to my old expired Squarespace website, even though I’m pretty sure i’ve deleted all the old DNS records linking it to SS. 

I bought a plan without wanting to and forgot about it now I have been charged for it when I really need the money for schooling I hope someone can help!

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Hey Team,I have been trying to link a sub-domain to my Figma Sites for a while and it’s not happening. I have a main domain ‘www.imtiyazahmed.com’ and I created a sub-domain from it : ‘kittu.imtiyazahmed.com’I followed the proper procedure to add the DNS Records, name and values. I buy and maintain my domains in GoDaddy site. Once I added this sub-domain to Figma Site, it told me that it might take upto 24-48 hours for the changes to go live. I waited for 48 hours, there was no update. Then I disconnected the domain, deleted the records and recreated the subdomain and DNS Records. I added it to Figma site again and waited for 48 hours and yet there was no update. It kept showing me that ‘it will take more time’Kindly help me out. I have attached the images for your reference. Both of figma sites and godaddy dns record screen shots. GoDaddy DNS Record :  Figma Sites : 

Hi team, we have been prototyping some fairly complex web app concepts, and just wanted to understand what happens as we get into really high version numbers (e.g. up version 95 in the one I am looking at right now) – would like some understanding/reassurance of the limits before we really start orienting our prototyping process around Figma Make.Is there a limit on how many prompts a single file can have? Are there any risks in having a file with very high numbers of versions? I saw another post saying their file stopped being able to iterate at version 900 because of how large the prompt was getting (with all the history). Is there a way to “fork” a new file, and this file effectively restarts at version 0 – I was surprised that duplicating retains all the previous versions.Slightly worried about the usage limits of roughly 80 prompts per month – I could do this in a morning! Are we doing something wrong? I have been very happy with the results (and breaking complex app flows into ve

I created my Figma account yesterday and recently verified it as a student account. However, I’m currently unable to access Dev Mode, which I was hoping to use to better understand the design-to-code workflow. I also tried creating a team first and then upgrading it, but the option was not free as expected.Given this situation, I would like to ask whether schools are supposed to have an education plan that includes full access to Figma features such as Dev Mode for students. I want to make sure I’m not missing a required step or institutional setup to properly access these tools.

I am trying to access the Local Variables tab in the Properties Panel, but it is missing (all objects deselected, I am in the Design mode, and on the Move Tool). I have force quit and restarted , I have run the latest update, but only Styles and Export tabs are visible. I am using the Desktop App on a Mac. See screenshot below: