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john.howe
john.howe
New Member
February 20, 2026
Question

Need to talk to sales ASAP

  • February 20, 2026
  • 1 reply
  • 37 views

Is there any way to get someone from sales to contact me promptly? I need to get a price quote for a proposal so that I can buy licenses. Pretty confusing that I have to wait an unknown number of hours or days to try to do business with this company.

    This topic has been closed for replies.

    1 reply

    djv
    Figmate
    djv
    Community Support
    February 20, 2026

    Hi ​@john.howe, thanks for reaching out!

    I’m sorry to hear you haven’t received a response yet. I understand how important it is to connect with Sales quickly. Have you already filled out the Sales contact form here?
     

    Once the form is received, the Sales team reviews the submission and routes it internally to ensure the right representative is assigned. This review and assignment process can take a few business days. While our team here on the forum isn’t directly involved in the Sales intake or assignment process, a Sales representative will reach out to you via email once they’ve been assigned to your account.
     

    We appreciate your patience and understanding in the meantime.

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