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i need to solve this

  • February 20, 2026
  • 1 reply
  • 11 views

zmm

 

1 reply

Gayani_S
Figmate
  • Community Support
  • February 20, 2026

Hey ​@zmm, thanks for flagging this! 

Let’s try to narrow this down a bit:

  • Are you still seeing this error right now?

  • Is it happening in the desktop app, the browser, or both?

  • Does it affect all files, or just a specific one?

A few quick things that often help:

- Restart the desktop app or the browser.
- Try opening Figma in a different supported browser (Chrome, Firefox, Safari, or Edge).
- Open the file in an incognito

 

Thank you, 

Gayani