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Question

Request for Assistance with Figma Education Verification

  • February 20, 2026
  • 1 reply
  • 0 views

kikicreates

I have been trying to apply for the Figma Education plan, and I’m currently a student at Arizona State University. I’m enrolled in six classes this semester, and I need access to the education plan for my upcoming coursework for the second session. However, my account is not being approved by SheerID.

I’ve already submitted multiple forms of verification to SheerID, including:

  • My tuition receipts

  • My current class schedule

  • My online student ID card (it is just my face and they don’t record the year.)

  • A photo of my current student dashboard (It has my name and classes for the semester.)

I also reached out to SheerID, but they informed me that they could not assist further and closed my assistance ticket. 

At this point, I’m unsure what else I can do. I am an active, enrolled student, and I genuinely need this plan for my classes. Is there any way we can resolve this issue or verify my eligibility another way?

Thank you for your time and help.

1 reply

djv
Figmate
  • Community Support
  • February 20, 2026

Hi ​@kikicreates, thanks for reaching out! 

I completely understand how frustrating this process must have been for you. That said, I saw that you reached out to our Education team on ticket #1753109. And they were able to help get you verified.

Please check your email inbox, and if you have any further questions or concerns, please reply to the team directly via email.