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I'm trying to convert a Make project to HTML/CSS/Java. But the formatting I see in the project isn't being preserved. Can anyone help?
Hi there! I have an issue where, when i present embedded prototypes in Slides in full screen, all Figma Slides controls disappear, and then also shortcut F stops working, which leaves me stuck in a prototype. There’s no way to exit except manually closing Figma app in the Windows taskbar or going to the Task manager. Is there a shortcut i don’t know of or some other way i should do this? I’m using Figma Windows App, version 125.11.6
I’m trying to publish a library to Figma Make, but the “Export to Figma Make” option isn’t appearing. I also tested this with other libraries, and the option never showed up for any of them. Is there a way to resolve this?I am on a education plan as a student and according to this it should work for meThank you!
I have free access to figma through my university email. My university email will expire around 12 months from my graduation (12 month grace period). I will be graduating in mid-december. Does that mean I’ll have access to figma till atleast the end of this year? I was planning to pay for a yearly subscription starting Jan 1 on my personal email acount. But I also dont want to risk losing my files that are currently on my Uni account.
I had two designers on my team with annual seats. These employees have left the company.How can I change the monthly billing for two other employees so they can use the annual plan that has already been paid for and is available?This option is blocked.
I have problem. When I was to Connect Figma Code Connect UI into Github repository I got infinite loading screen. Is it known problem?
Hi,I designed a UI for an app in Figma. I need to generate the UI code through eka claude, do I need a Figma pro account for that?
My colleagues and I use FigJam for team sessions and until recently, that worked perfectly. Only our designer and I have paid Figma accounts because we’re the only ones heavily using the tools. Luckily we can use the “open session” feature for those team sessions. However, since a few weeks, my colleagues are no longer able to collaborate in the file, despite having started the open session.Is this an issue or is Figma limiting collaboration options for non-paying users (“nudging” them to pay)?Thanks,Job
Hello,Today our entire project folder in our team workspace suddenly disappeared, along with 3 design files inside it.Details: The project folder and all files were visible and editable until today. None of the team members deleted, moved, or renamed the project. The project folder is completely gone from the workspace. Nothing appears in the individual Trash or Team Trash. When trying to open files from browser history, it shows “File not found”. This is for a school project, so we urgently need the files restored. We understand that Student Plan does not include email support,but several users mentioned that Figma staff can recover missing files by checking server logs.We would really appreciate any help.Information: Team/Organization name: NLP프로젝트 Project folder name: NLP프로젝트 Number of missing files: 3 Workspace email: dyddbs258@gmail.com Thank you so much for your support.
I've contacted Sheerid, and they said I've been verified.Verification Date: September 19, 2025Email address: [redacted by forum moderator to remove PII]Verification ID: 68cc89177985d533170bb25fWhat should I do? I can't get the figma student application?
Hi, When i was redeeming my student plan, i realized i put some wrong information after i redeemed, so i deleted my account accidentally. I can’t redeem it again now.I’ve contacted SheerID twice and told me to contact education@figma.com with my verification id, but they still haven’t answered me after i sent 3 emails in the span of 2 weeks.Please help me solve this problem.
Hi, i would like to request an refund for my plan due to I accidentally purchased a one-year subscription, instead of one-month
Dear Figma Support Team,I was surprised to find that my account was suspended without any prior warning or explanation. Figma has been an essential part of my professional workflow, and I have several important projects and case studies stored in my account that are crucial for my ongoing work.I respectfully ask that you check the suspension and, if you can, get my account back. If there was a problem or infraction, I would be very grateful if you could let me know what went wrong so I can make sure it doesn't occur again. I have always intended to use Figma sensibly and in accordance with all of your rules. I genuinely respect Figma as a design platform and use it every day to advance my career. In order to continue working uninterrupted, I would be extremely appreciative of your assistance in resolving this issue.Thank you so much for your understanding and support. I look forward to your positive response. Regards,Md. Yasir ArafathFigma Email Address: (redacted by the moderator due
I don't know why but when I use background blur in my frames now I see this glitch... It never happened to me before, now every time... Can anyone tell me how to fix it?
I'm unable to move files to your project on the Starter plan when I'm under the file limits. I just see the upgrade plan button after clicking Move File and the project.
I have created a site on Figma Make.Published it to my domain.But...I am not able to link to a specific page within that site. If I ask Figma Make to create anchor links that works. But the link does not work If I embed that link on another file.anyone has managed to find a work around for this?
Dear experts,I shared a file to Anyone with “can view” permissions. When users not signed in to Figma open the URL, they get red error message "You don’t have access to this file" for a second, then get redirected to Figma’s start page. Any idea why this happens?Kindest regards,Victor
I was charged even though I canceled my subscription. I made a purchase on november 9 for $5, and I canceled my subscription around the week of the 17th. Despite that, today, december 9, I was charged $15, when I dont have any active plan. Even when I log into my account, it shows that I'm on the starter plan. I talked with the support bot and it gave me a case number, but It also told me that no one will contact me. I also sent an email to support@figma.com with the information of the transaction, the case number and screenshots of how my account appears today. I need my money back and also need to be guaranteed that this issue wont happen again.
▼再現方法・自身のFigmaアカウントでデザインデータを作成・別アカウントのFigmaデータにデザインをコピー&ペースト ▼事象・component箇所、componentじゃない箇所関係なく、画像データが真っ白になってしまう ▼他実施してみたこと・自身のFigmaアカウント(A)で作成したデザインデータを.figでダウンロードし・別アカウント(B)にインポート ※インポート後は画像が表示されている・インポートしたデザインデータを、別アカウント(B)の同一プロジェクト別ファイルにコピペ → 画像データが真っ白になってしまう こちら、対応方法ご存知の方いらしたら教えていただきたいです。
It seems like Figma is not rendering a Unicode character correctly according to the font family we chose.The character is “Right Single Quotation Mark” and the font family is “Mona Sans,” which features a quotation mark that is rounded. The one that is rendered by Figma is different - it has square edges.Figma renderingFont in Google FontsDisplaying a different character can cause slight differences in the width of the screen’s content, such that the line-breaking point in the design will not match the line-breaking point in an implementation (with the implementation rendering the Unicode character in the font correctly).Line-breaking point in Figma: “send” is on the first lineLine-breaking point in the implementation: “send” is on the second lineIt would be much appreciated if you could look into this, as we aspire for pixel-perfect implementation of our designs, but a bug like this can confuse us during QA.
Figma is freezing very often, I started noticing it in the past few days. It usually happens when I select several frames at once, or try to move things… but it also feels random at times.It’s hard to stop working for a few seconds every few operations just to wait for Figma to respond.
I developed a plugin for Figma and want to publish it, but when I try to publish, I get an error saying, “We detected a change to your account details. Please contact support@figma.com to publish this plugin.”when I emailed the provided address (support@figma.com), Just receiving an automatic reply cannot solve my problemPlease resolve this issue and help me remove this error.
When signed into figma make, I’m unable to highlight and copy ohrases from the AI chat. Was working fine for weeks before this. All of a sudden the interface and font of the chat changed and now unable to highlight and copy. I’ve tried clearing cache and used chrome and edge and the same thing happens.
figma has took from 17 usd today, and when i open my account it tells me that my "education account has expired, please upgrade" even though i just got paid 17 usd, the attachment shows even more to the issue
Figma Team please help me with this issue as I am not able to export Figma Design library to Figma Make as I am not able to get popup below publish popup to export to figma make. I have twice emailed the support team also, but no clear response has been provided to me yet for this bug that is happening. I am on pro education plan. Attaching screenshot below as wellNo Export to Figma Make option while publishing library
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