I have a student plan through Figma but can not access draw mode on the tool bar even though I have access to the file. I am not sure how to get draw mode.
Solved
Can not access draw mode on education
Best answer by Junko3
Hi
I understand you’re having trouble accessing Figma Draw.
I checked our records and see you’re a verified student with access to several student teams.
However, it looks like your seat on those teams is a View or Dev seat, which could explain why the Draw option isn’t available. Figma Draw requires a Full seat.
Please check the details here: Explore Figma Draw
A team admin can manage your seat type from the file browser > Admin. If you’re an admin, follow this guide to change your seat:
Manage seats in Figma
Thanks,
Hi
I understand you’re having trouble accessing Figma Draw.
I checked our records and see you’re a verified student with access to several student teams.
However, it looks like your seat on those teams is a View or Dev seat, which could explain why the Draw option isn’t available. Figma Draw requires a Full seat.
Please check the details here: Explore Figma Draw
A team admin can manage your seat type from the file browser > Admin. If you’re an admin, follow this guide to change your seat:
Manage seats in Figma
Thanks,
Hi
Thank you for helping me know what exactly the problem was so I can get it fixed! I will contact my school about the team admin issue thank you so much for taking time to help me!
Thanks again!
Hi @junko3!
I spoke to my school and my account says that I am an admin however there is no option the role from developer to the full seat.
Thank you for your continued help!
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