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when a user sign up into the platform, it throws this error: ❌ Sign up error: Error: Failed to create account. Please try again.❌ [Supabase] [main-server] ❌ Signup endpoint error {  error: ReferenceError: SUPABASE_URL is not defined    at file:///var/tmp/sb-compile-edge-runtime/source/index.tsx:940:40    at eventLoopTick (ext:core/01_core.js:175:7)    at async dispatch (file:///var/tmp/sb-compile-edge-runtime/node_modules/localhost/hono/4.11.9/dist/compose.js:22:17)    at async file:///var/tmp/sb-compile-edge-runtime/source/rate-limit-v2.tsx:6:5    at async dispatch (file:///var/tmp/sb-compile-edge-runtime/node_modules/localhost/hono/4.11.9/dist/compose.js:22:17)    at async file:///var/tmp/sb-compile-edge-runtime/source/index.tsx:222:5    at async dispatch (file:///var/tmp/sb-compile-edge-runtime/node_modules/localhost/hono/4.11.9/dist/compose.js:22:17)    at async file:///var/tmp/sb-compile-edge-runtime/source/index.tsx:209:3    at async dispatch (file:///var/tmp/sb-compile-edge-runt

Boost resolution used to be my favorite tool because clients send horrible images and it was very useful! Now it basically it does not work.. It looks like it messes the quality rather then making it better 

Hi,i want to test my prototype and the users have to start in XL view and then switch to s view. So they start on their laptop and switch to an app after a while. After accomplishing the task in s view i want the “browser view” to change to an success page also. I tried using a variable but it´s not working. Can someone help? 

I can attach the picture in FigmaSites  with Lightbox option and it is work correctly during prototype, but after publishing it doesn't work on my websiteI tried different format: PNG, JPG, WEBP, JPEGAll was up to 300kbWhat should I do?

First off, I notice that when I edit a certain components,  UNDO does nothing to it. A Few hours later, the component simply vanishes. It just dissapears. What the f$#@ figma? This bug existed in the past, you figured it would be a good idea to bring it back? Are you kidding me? All the beta crap and the same bugs?

Hello, this is my first time using Figma and i’ve been trying to redeem my student benefit. I am in no way trying to exploit the system but it just wouldn’t work and the email that i got from Sheer ID is rather not usefull, i feel angry because the link that they send via email as the last step for verification just wouldnt work on my end. Now will emailing sheer id even work anymore?  

Hi everyone! This isn't the first time I've run into this problem: I'm making an animation, but the flow doesn't appear. Can you tell me what's going on? This happens with both component sets and frames with the same name. There's no way to manually create a starting point.

I upgraded to professional license many months back and I continue to not see any of the AI options. I tried looking for ways to enable this in admin, but the setting area does not have any option to enable it. What is going wrong here? Can somebody help ASAP? No options to enable AI. 

Estou tentando solicitar Figma para Estudantes e não consigo sequer chegar ao formulário, ele carrega por horas, gostaria de realizar a solicitação por gentileza.Segue em anexo a tela de carregamento. 

Is that possible to generate an Entity Relationship Diagram from a Figma prototype I've created?

Hello! I have a monthly FULL professional subscription to Figma, and we are working on a project where I am the owner with a full position, another person has a full position, and another has a Dev position. Since I am hardly editing the project, I switched to the ‘view’ position, and today the Dev told me that she has not been able to access the project. Is that why I changed my position? Does the fact that I am the project owner affect my change of role? 

Hello, I recently deleted my Figma account, but I noticed that there was an attempt to charge my card for a subscription. I would like to confirm that my subscription has been fully cancelled and that no further charges will be attempted.  Please confirm that there are no active subscriptions or outstanding invoices connected to my account. Thank you.

Dear figma team, Google automatically add an account with @gmail.com but i think in your database, the oauth gmail is still the original which means i login with the same account, i am entering an new account(because google gives you the new email) , instead of my old account, Help! your LLM fig doesn’t help i think human support is still necessary, thanks!

I can’t find position frame auto layout , like in here https://help.figma.com/hc/en-us/articles/26584819173271-Layers-101-Get-started-with-layersLayer propertiesEvery layer will have properties associated with it. A layer's properties give us basic information about the layer, like it X and Y coordinates, or position on the canvas, or its dimensions like width and height.Other properties control how the layer looks, like what color it is, whether it has a border (called stroke in Figma), or if it has any effects, like a drop shadow or blur.You'll find most of these properties in the right sidebar. Which properties you can see will depend on the type of layer you have selected.  

A hugely important file is still here on Figma. I have the link, but cannot export it, since my university’s account (that was used to produce this whole interface  and to which I lost access, since I graduated) is deactivated.How can I retrieve it?

Dear Figma Support Team,I am writing to request a full refund for a recent subscription charge of $20 that occurred on Feb 21, 2026.This charge was entirely unexpected as I no longer have a need for the service and had intended to cancel the subscription prior to the renewal date. Unfortunately, I overlooked the cancellation process, and the subscription was automatically renewed.Since the charge, I have not used any of the paid features. I would greatly appreciate it if you could review my account and process a refund for this transaction.Thank you for your time and for providing such a great tool. I look forward to your positive response.Best regards,[redacted by moderator to remove personal information]

On January 19, I purchased the Professional Collab Seats plan. One day, I decided to check out the other available plans and accidentally changed my plan to the Professional plan. On February 19, I was asked to pay for the upgrade, as expected. After spending a long time trying to figure out what had happened, I came to the conclusion that it occurred while I was trying to check things out. Today, February 21, while chatting, I sent a message to Support about canceling the Professional plan. However, they canceled the plan I had paid for. Please restore the plan I paid for. I have attached the payment receipt. [attachment redacted by moderator to remove personal information]

Hi, this issue reproduces again, no xlsx files are working now. Even ones that does not contain photos.It is just “Failed to import file” error with no clarification at all…Just yesterday it worked and now this.. Perhaps latest update broke something? [This post was split into a standalone topic from the original 'Bulk upload images not working on Figma Buzz' post on 11-Aug-2025.]

I’m trying the new Slots feature provided by figma.I created a slot with auto-layout in a component and set default text inside (width=fill, height=hug)The issue happens when I instance this component and resize it to other width, the text inside that slot not resizes well, instead it has fixed properties in the height.Correct resizing by default:Problem when resizing the component: 

I tried making a dj app like the site https://feast-click-76474819.figma.site but I ran out of creditand I don't want to pay

Hello,I would like to clarify something specific about Figma AI capabilities.I am not looking to generate a full webpage, section layout, or UI wireframe.What I need to know is whether Figma AI can generate a single standalone marketing-style graphic element — for example, one isolated SaaS-style product illustration — that can be exported as an individual visual asset.More specifically: A single dark-themed SaaS-style UI graphic With layered UI cards, glow effects, soft shadows, and depth Using specific brand colors (#F36F21 and #1A1A1A) Exportable as a standalone PNG or SVG Ideally with a fully transparent background This graphic would be used as a visual element inside a website section — not as a full layout.Could you please confirm: Can Figma AI generate a single standalone marketing graphic like this? Can it create advanced visual depth (glow, layered shadows, glass effects)? Can the output be exported with a transparent background? Does Figma AI support creating an

I am writing to request a manual verification for my Figma Education account. I am a student at King Saud University, College of Arts. I have been unable to complete the automated verification process despite using my official university email.

I had a Figma account using my college email id and i deleted it and then created a new account using the same email id so that i can verify in the professional plan but that didn’t happen and i am again trapped in the starter pack so i thought of deleting my second account too but its not happening, it keeps on showing “An error occurred while trying to delete your account” after this i tried to change my email to a personal one but then when i am trying to verify it keeps on showing “your link is expired or malfunctioned”Please help me out, i am falling behind in class due to the starter pack so i desperately need to delete this account.P.S.: I have no subscriptions or billing going on

Is there any way to get someone from sales to contact me promptly? I need to get a price quote for a proposal so that I can buy licenses. Pretty confusing that I have to wait an unknown number of hours or days to try to do business with this company.

I was using pen tool to draw a curve, somehow when I pressed “alt” trying to edit the curve through anchor handle,  it didn’t work if the anchor handle I is the last one of the vector or line. It’s really a big problem and slowing down my work. Did I accidentally change the setting or it’s a bug ?