I’ve emailed, filled out forms, and now I’m waiting for more emails only. There’s “limited availability” for phone calls.
This is a little crazy. My plan is up in 2 weeks and I can’t edit it and can’t get the answers/help I need for my team’s needs.
Can someone please assist me?
Question
Can anyone help me with downgrading from Enterprise to Org?
Hey
I'm not able to access account-specific details from Figma Forum, but I've checked in with our Product Support team and your request is under review. Your case number is: 1823425, and I've shared your post so they have the full context. They'll follow up at the email tied to your Figma account.
Appreciate you bringing this to our attention — we'll make sure this gets resolved as soon as possible.
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