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Steve_Ingels
Steve_Ingels
New Member
April 13, 2026
Question

Can anyone help me with downgrading from Enterprise to Org?

  • April 13, 2026
  • 1 reply
  • 53 views

I’ve emailed, filled out forms, and now I’m waiting for more emails only. There’s “limited availability” for phone calls.

This is a little crazy. My plan is up in 2 weeks and I can’t edit it and can’t get the answers/help I need for my team’s needs.

Can someone please assist me?

1 reply

Tom Reem
Figmate
Tom Reem
Figmate
April 13, 2026

Hey ​@Steve_Ingels — thanks for reaching out, and sorry to hear about the difficulty getting in touch.

I'm not able to access account-specific details from Figma Forum, but I've checked in with our Product Support team and your request is under review. Your case number is: 1823425, and I've shared your post so they have the full context. They'll follow up at the email tied to your Figma account.

Appreciate you bringing this to our attention — we'll make sure this gets resolved as soon as possible.

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