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Steve_Ingels
Steve_Ingels
New Member
April 13, 2026
Question

Can anyone help me with downgrading from Enterprise to Org?

I’ve emailed, filled out forms, and now I’m waiting for more emails only. There’s “limited availability” for phone calls.

This is a little crazy. My plan is up in 2 weeks and I can’t edit it and can’t get the answers/help I need for my team’s needs.

Can someone please assist me?

This topic has been closed for replies.

1 reply

Tom Reem
Figmate
Tom Reem
Figmate
April 13, 2026

Hey ​@Steve_Ingels — thanks for reaching out, and sorry to hear about the difficulty getting in touch.

I'm not able to access account-specific details from Figma Forum, but I've checked in with our Product Support team and your request is under review. Your case number is: 1823425, and I've shared your post so they have the full context. They'll follow up at the email tied to your Figma account.

Appreciate you bringing this to our attention — we'll make sure this gets resolved as soon as possible.

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