Hi,
I canceled my paid AI credits subscription, but my Billing > Invoices page still shows an upcoming monthly invoice for May 7, 2026 with an AI credit update charge of $20.00.
I do not want to be charged for this upcoming AI credit fee.
Please confirm:
Whether this $20.00 upcoming invoice will still be charged to my card
Whether this charge can be removed or canceled before May 7
Whether my paid AI credits subscription has been fully canceled and will not renew again
Thank you.
Hi
I understand your concern about the upcoming invoice abut AI credit after canceling your subscription.
I've looked into this, and it appears the $20 charge is for additional credits purchased through your ongoing subscription during your current billing period.
As outlined in our Help Center article on Manage AI credits, charges for ongoing subscriptions are added to your next invoice.
While we cannot discuss specific billing details here in the forum for security reasons, I can see that you've already submitted a support ticket about this (#1847814).
To ensure your privacy and consolidate our communication, I have added a note to your ticket linking to this post.
Our team will follow up with you directly via ticket email to address your specific questions.
I will now close this topic, but please continue the conversation in the support ticket.
Thanks for your understanding.
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