Ask the Community

Hello,I assigned a Figma Seat type Full subscription to the Admin account for testing, and then released it the same day. An entry appeared in the Billing tab stating that on October 2, 2025, there will be a charge of around 550 EUR. I currently have 5 annual Full licenses purchased. A quarter ago it was possible to cancel additional subscriptions, and I hope it will be the same this time. I would be grateful for your confirmation.

It has happened with me multiple times, that I go to click Delete, I accidentally click on \ - the keyboard shortcut in Mac to “select parent”. And then I go click Delete and end up deleting the whole frame. I’d rather not have that keyboard shortcut, is there a way that it can be removed from the platform, or is there a way that I can remove that just for myself.

I am getting an infinite series of errors in Figma Make. Any ideas on how to fix this otherwise it appears I need to scrap my project! https://monosnap.com/file/V2eHfSz9yLUVOdNzLfjxG64dXZPxds

Hello! I was following a tutorial on how to create a design system. I have a collection with two variable modes: Desktop and Mobile.When I switch the frame to the Mobile variable, the button’s horizontal padding is supposed to change, but nothing happens.Am I doing something wrong? 

In the past, there was a way to export selected framers into a single PDF, as described here:  Since a recent update, this doesn’t anymore. And I can’t figure out how to make it. Any idea?

Hi guys! i wanted to ask that I am a student and i was hoping to get the student discount but I am from india so my school doesn't provide with the student mail id. So, I emailed figma and asked them if i could provide with my report card, my transfer certificate, fee reciept, anything that could prove i am a Student but it's been 5 days since i mailed them but they haven't emailed back. Is there anything I could do to contect them or anything?

i had an account with a subscription that i lost the password to and anyway of retreiving it, how can i cancel this subscription, the gmail i believe is (redacted by the moderator due to PII)

It would be great if we could put the properties in the order we want in the variants. With drag and drop like layers. Have a good day 🙂

Hi, I have a side panel with buttons, and when clicking on one of the categories, the main screen slides to the correct categories. This works great. The buttons are in variant components with three states (default, hover, and selected). When I click on the button, I have two interactions set up in the prototype: ‘scroll to’ (to scroll to the section) ‘change to’ : state = selected My issue is that I want the button to go back to the default state when I click on another one. Is there a way to do that? (for now, they all become selected when I click one after the other). Thank you in advance, Anaïs

I just can’t extract an image using Figma MCP.As you can see its successful, but it gives me a url like this, which doesn’t point to anything hence the images do not get rendered.Also attaching my Figma MCP settings.    And before anyone talks about it losing context etc because of the size. This is what I’m exporting, just this…Because I just want to find out how to do a successful export with an image. 

Hello Figma Community,I am a student from Iran facing financial and access limitations due to international restrictions. I cannot upgrade to a Professional Plan but need advanced features for my academic projects.If anyone from Figma team or community can guide me on how to request educational access, I would greatly appreciate it. I’m happy to provide my student ID for verification.Thank you!  [Arash Kardar]

Hello Figma Support Team,I recently noticed that my subscription has been renewed, but unfortunately, I have not been using Figma for the past year. I even hardly remembered the login credentials for my account, which shows that I have not accessed the service at all.Since I have not used the service during this time, I would like to kindly ask if it would be possible to receive a refund for the latest charge, and I will make sure to cancel my subscription to avoid future renewals.Thank you for your understanding and support. I really appreciate your help.Best regards,Chonpeeti 

I am unable to do anything on any file in Figma Make - hoping I can restore functionality - of course I am pushing a deadline - so the “try again later” part is a) frustrating (try it now… try it now… how much later? and b) is this the only remedy? 

I tried searching for this specific animation or tutorial but couldnt find one.. all of them are simple animation. Any help would be highly appreciated !!

I created a prototype on the free plan.I was able to upgrade to the education plan due to the course i am taking.I now have no access to edit my prototype. Nor can I downgrade to the free/non educational plan. I can see that there is no functionality from previous topics to move people - weird function to exclude, especially as being the main program for UX/UI. why cant i use the prototyping tool on the education plan how do i downgrade to free without education

Hello Figma team,I have suddenly started seeing red lines and a red dot on top of any object I hover over in a Figma file. Since this change, I am unable to move any objects with the move tool. I'm not sure if I accidentally clicked something that enabled a feature or changed a setting.

Hello,I can’t manage to make a button inside a frame (display) replace an image [1] with an image [2] when clicked.What I would like to have in a frame (display) is this:On click → button [A] changes to button [B] → changes to button [C],and at the same time, clicking on button [A], [B], or [C] replaces the image in the same frame (display) with another one [1] → [2] → [3].In detail:- Inside the frame (display) there is button [A] and image [1].- When I click on button [A], it changes to button [B] and at the same time replaces image [1] with image [2].- When I then click on button [B], it changes to button [C] and the image changes to [3].- When I click again on button [C], it goes back to button [A] and image [1].Does anyone know how I can set this up properly in Figma?Thanks a lot in advance

Hey everyone,I’m a full-stack developer who builds Figma plugins, and I want to create something that actually helps designers in their daily workflow — not just another gimmick.I’d love to hear from you:👉 What plugin do you wish existed but doesn’t right now?👉 Or, what’s something in Figma that feels repetitive, time-consuming, or frustrating that a plugin could solve?To keep things organized, I’ve made a short Google Form where you can share your idea (and the reason why you think it’s useful):🔗 https://forms.gle/6iPrFsorPpmE1tRy6Your input will directly guide what I build next. Thanks for sharing your thoughts 🙌

How can I add a collaborator in the Figma Edu plan?

Is there a way to remove all interactive behaviors from components in the library? I’m working on a prototype and need to avoid giving the impression that anything is clickable. At the moment, the only solution I have is to remove them one by one, which is very time-consuming.

I’m an absolutely new and confused beginner to figma. I’ve joined it just now to learn design. However I’m utterly confused about what to do to learn. Please guide me in this regard.

With so much misinformation and fake news circulating online, credibility has become a huge challenge for both journalists and readers. Blockchain is often mentioned as a possible solution because of its transparency, immutability, and decentralized verification features.I’m curious to know: Could blockchain help authenticate sources or verify that an article hasn’t been altered after publishing? How might news app development integrate blockchain to create more trust between publishers and readers? Are there existing examples of blockchain being used in media or journalism that could inspire future news apps? What are the potential challenges (cost, scalability, user adoption) of implementing blockchain in a news app? I’d love to hear your thoughts on whether blockchain could really change the way we consume news through apps and improve overall trust in journalism.

Hi there,I’m creating a plugin that:lets you pick a ‘from’ variable collection and a ‘to’ variable collection runs through your selection swapping any variables in the ‘from’ collection to the same named variables in the ‘to’ collectionIt’s going pretty well, but I’ve run into a strange issue when trying to swap colour variables. Using the code below, when I run the swap on a frame with:a fill bound variable – it works fine ✅ a stroke bound variable – it works fine ✅ both a fill bound variable and a stroke bound variable – it doesn’t swap the colours ❌I’ve tried individually removing the portions of the code that tackle the fill and stroke and the same problem occurs. If I completely ignore the stroke in the code, I can swap the fill variables as long as there isn’t a variable on the stroke.Here’s the relevant bit of the code (it also successfully swaps other variables):if (node && "boundVariables" in node) { // boundVariables = object // property = property of boundVaria

I’m trying to understand the process of sharing a Figma project file with another agency that I’m collaborating with. I’m a sole designer, working on my own professional plan. I don’t want to incur additional editing fees for someone needing to edit or work on my file. So, I want to understand how I can allow someone else the ability to edit or utilize my design without incurring additional costs to me personally. Is there no ability for someone outside of my plan who has a paid subscription of their own the ability to edit or use my project file without adding them to my account? How does someone go about sharing a project file without incurring costs personally?

Saya kehilangan berkas Figma saya, bagaimana cara mengembalikannya? Saya punya tautan berkas tersebut tetapi terlihat bahwa sumber berkas telah dihapus. Saya bahkan sudah melihatnya di bagian yang dihapus tetapi saya tidak dapat menemukan berkas itu di sana dan meskipun saya belum menghapusnya secara permanen, jadi bagaimana cara saya mendapatkannya?