We are in the process of changing our domain name, and we are currently using "Login with Google" for authentication. Could you please provide the steps to update this integration with the new domain? I have been unable to reach support through other channels. Appreciate any assistance.
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Hey
If I’m understanding correctly, it sounds like your team members will need to update the email address tied to their Figma accounts. Generally, the recommended process is to use “Forgot Password” on the Figma login page to reset the password via the old email (your IT team may need to help forward those emails). Once they’ve reset the password, they can log in with the old email and new password, then update their email. To do that, they can follow these steps: Manage email address or password.
Because this may affect several people in your organization, I’ve opened a ticket with our Product Support team to ensure everything’s handled smoothly. Keep an eye on the inbox tied to your Figma Forum account for next steps. Your case number is: 1556324.
Keep me posted on how things go, and don’t hesitate to reach out if any other questions come up.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.