Unanswered questions

I’m experiencing a persistent copy–paste issue in Figma.Whenever I copy frames or components from Figma Make to a Figma Design project, the layout gets distorted — spacing changes, auto-layout breaks, and typography styles don’t map correctly.If anyone has faced this and found a reliable solution, please share. This is slowing down my workflow, especially when combining Make explorations with production-ready design files.

I am not able to publish plugin for free on figma community as on “Add Final Details” tab there is one mandatory Price field which is disables and no option is visble to turn off the Price field, so I am stuck on that last stage not able to move forward, can anyone help me? in manage plugin next to it only "Development" is written and I have all the code files in my local machine

Hello Figma Support team,I’m experiencing a serious issue with a Community file and I don’t understand how this is supposed to work.I had a file published in Figma Community with existing stats (likes, views, copies).At some point, multiple files with the same name, cover, and content appeared in my Drafts.I did not intentionally duplicate the file — they looked identical and had no indication which one was the Community source.While cleaning up Drafts, I deleted one of the files that appeared to be a duplicate.After that, the Community file disappeared from Figma Community.Now I have two remaining files:- both look identical to the original- both show the message: “Files duplicated from Community cannot be published”- neither can be published or updated in CommunityI cannot find any file that Figma considers the original Community source.Both remaining files are blocked, and the Community post is gone.My questions:1. How can multiple identical files exist without any indication which

Hello Figma Community and Support Team, I am an eligible student who has been blocked from accessing the Figma Education plan due to a critical "Verification Limit Exceeded" error from SheerID. I am urgently seeking assistance as my access has been locked for over a week, and I am stuck in a loop between Figma and SheerID support. My Situation and Evidence:Undisputed Eligibility: I was successfully verified twice previously: Once with the old Figma system (early 2025). Once successfully with SheerID in September 2025. I have attached evidence of this successful SheerID verification in my communication with the support team. The Cause of the Block: A necessary email change on my Figma account triggered an immediate re-verification request that failed due to the "Verification Limit Exceeded" error, locking my account. Support Deadlock: Figma refers me to SheerID for a limit reset. SheerID refers me to Figma regarding email policy and auto-responds with a 4-7 day response time, which h

I’m unable to publish changes to my library. I keep getting a message to reload the page to publish. After reloading, there’s a record that a component was indeed published; but there’s no updates available or any changes on the Figma files where I’m using this library. Any idea what I’m missing or is there an issue?

Hi,  Sorry if this has been answered elsewhere - couldnt find it.  I’ve made a Figma Site in my Professional account. I now need to transfer this Figma Site over to their Professional account so they can edit, add cms entries, publish etc from their account.  This is relatively straightforward in webflow - but i’m struggling to see how to do it in Figma. Surely its possible?? note: I appreciate I can download the fig file and send, but it wont include the CMS collections. Surely theres a way of transfering the Figma Site and its CMS collections to a different user account? 

I need a template that shows the date, company name, contact name, phone #, email , address, notes   

Hello team, Yesterday i applied for figma for education and got verified using sheer ID. I then signed up to figma. But, account is still showing as free. when i click on free button, its giving me option to upgrade but not showing education option. but already my student account was verified and approved via sheer id, but not reflecting in the figma account. i tried logging out and logging in, creating new team and everything possible. but nothing helped. Can you help me with this pelase? Regards,

I am currently a student and cannot verify myself to get access to the student plan. I have already spoken to the course provider and they say its because my account was created a while ago, which does not make any sense to me. I have also changed my Role to Education through settings. Can someone help?

Resumo do problema O Figma Desktop abre, mas fica apenas com a tela preta ou em branco, sem carregar a interface. Não é possível clicar ou interagir com nada.A versão web funciona normalmente, o problema acontece somente no aplicativo Desktop.Já tentei reinstalar, limpar cache, apagar pastas manualmente, seguir os vídeos oficiais — nada resolve de forma definitiva.Comportamento estranhoA única forma que funcionou (poucas vezes) foi: limpar todo cache, cookies e dados do navegador desinstalar o Figma apagar todas as pastas locais ficar dias sem abrir o app reinstalar tudo novamente Mesmo assim, se eu desligar o computador e abrir no dia seguinte, o erro volta.ObservaçãoOutro usuário relatou exatamente o mesmo problema na comunidade, sem solução até agora.

Hello!Figma desktop app is not loading and opening the project.What’s the problem?

Hello!I tried re verification for FIGMA student, but it was showing network error even though network was good, and continuously trying it was still showing the same error.Then it started showing Verification limit exceeded.So I contacted sheerID via mail, they responded with:We were unable to process your verification request. And Your ticket has now been permanently closed.I mail them again and again still got no solution.. If it's possible resetting the verification limit, please do it.Please provide the solution for this issue otherwise I won't be able to re verify student plan.I have also attached the image for better clarification. 

Hey, Figma Community!Recently I had to update my button and add icons on both sides. It had only left icon before and we already used it in our designs in many places, not long ago I was in need for button with icon on right, so I decided to update my initial component, which led to losing most of the defined icons, they returned to placeholder icon in the component. Could someone help, what could be a reason and how to avoid it in the future?button propertiesreset icon in the buttonIt happened to all button with label, but not all icon-only buttons. So I”m lost and now it will take time to update it all and I really want to know, what is the issue and how to avoid it!Appreciate anyone’s help!

– File name: “Блог 🤩”– File type: FigJam– Workspace: Alina’s team– Last opened: December 12– On December 15, when I tried to open the tab that was always open, I got an error and the file became inaccessible. Could you please check whether this file can be restored from backups?Thank you for your help!

Dear Figma Support Team,While reviewing and calculating additional Figma seats, I accidentally pressed “Enter” on the keyboard, which resulted in the unintended activation of extra seats.I raised two support tickets five days ago regarding this issue, but I haven’t received any response yet. I would really appreciate your assistance in resolving this matter.Thank you for your support.Ticket #1635173

Hello, when I try to make a payment, I get an error saying “the card was declined due to frequent repeated attempts.” I waited 24 hours (or more) to try again, but the error did not go away. I then used a new card, and now the same error is showing for the new card as well. What should I do? The card is Visa.

Double-clicking a text layer won’t let me edit it. The layer is not locked. This issue seemed to be resolved in past for other users, but the solution has not been mentioned in the thread. I am first time coming across this issue. Please guide.

I’ve granted full access to another person as a seat and he could make edits to the file yesterday, but he cannot today. He can move elements around but not edit text! Help please

In design and draw mode, there’s a horizontal scroll in the layers panel, but it’s not there in dev mode. Tried in two different accounts in two different devices, same problem.layers panel in dev modelayers panel in design mode 

Hey everyoneWe’re encountering an issue in Figma where components inside a branch are only partially visible. Certain variants or sub-parts appear to be missing, while others render correctly. The same components display normally in the main file. Components appear incomplete in the branch (see attached images). Some states/variants are not visible and appear as empty frames. For some components only part of the content is missing This affects multiple variants within the same component set. The issue does not occur in the main file; only in the branch.   What we’ve checked / tried Verified that all libraries are enabled and up to date. Confirmed no missing fonts or broken image fills. Checked visibility, opacity, and blend modes. Components are still technically “there” (selectable), but visually absent. Is this a known issue with branches + component variants? Is there anything we can do to solve this without having to rebuild the whole branch? Also are there any known

Hello,I’m really excited about being able to use AI to edit our app screens. It would make important stakeholders able to work by their own.However, for now, the results I get are far from being usable.First, despite the announcement, I have no icon related to this… strange.But it’s accessible through the cmd-k menu → “first draft” or “make a change”My first “first draft” was a banger. With only a vague prompt, it created a neat design with nice architecture (better than those of most of designers I’ve worked with ;-) )But as soon as I use the “make a change” menu, which is where the work begins, it’s really bad. Most of the time it doesn’t stick to the selection I gave and change something else. It doesn’t understand some basic command (selecting a menu, I just ask to add 2 entries… it renamed the others and change the colors...).So, am I missing or mis-using something? Do you have similar experiences or much better?Peace,Franck

Hello!I have a very unpleasant situation. I accidentally deleted a team that contained all my work files. The email address associated with my account was unable to receive an email with a link to restore the team because the email's storage space was full. I have since cleared the email's storage, but the email has not been received. I urgently need to regain access to this team, and I am pleading with you for assistance. The email address that did not receive the email is [redacted by forum moderator to remove PII]

Hi,The addition of annotations and measurements to Design mode is such a great decision.However this is rendered almost useless if the annotations and measurements can’t be made visible to View Seat users.Often annotations are used for communication with a range of stakeholders, not just designers and developers. It’s not viable to upgrade every stakeholder to a Full or Dev seat to engage with this content.

After adding Figma MCP in Cursor, a 429 error is returned when reading the design draft

I only purchased ONE (1) license and nothing more! I was charged for two, and I did not request any additional licenses, nothing more, I ONLY PURCHASED A SINGLE LICENSE FOR US$5, How can you simply charge me 5X more than what I purchased?