Hello!
I have a very unpleasant situation. I accidentally deleted a team that contained all my work files. The email address associated with my account was unable to receive an email with a link to restore the team because the email's storage space was full. I have since cleared the email's storage, but the email has not been received. I urgently need to regain access to this team, and I am pleading with you for assistance. The email address that did not receive the email is [redacted by forum moderator to remove PII]
Question
How to restore a team
Hey
If the original restore email wasn’t delivered, Figma will automatically send another reminder email about a week before the restore link is set to expire, so there’s still a chance it will come through now that your inbox has space.
That said, if you’d rather not wait, I can get you connected to our support team. For that you’ll need have any URL related to the deleted team, for example, a link to the team itself or even a link to one of the files that was inside it.
More info on how to restore a deleted team you can find in our Help Center article.
Let me know if you’re able to find a link.
Hey
If the original restore email wasn’t delivered, Figma will automatically send another reminder email about a week before the restore link is set to expire, so there’s still a chance it will come through now that your inbox has space.
That said, if you’d rather not wait, I can get you connected to our support team. For that you’ll need have any URL related to the deleted team, for example, a link to the team itself or even a link to one of the files that was inside it.
More info on how to restore a deleted team you can find in our Help Center article.
Let me know if you’re able to find a link.
Thank you so much for your prompt response!
Of course, I can provide a link to one of the team's files to speed up the process:
https://www.figma.com/design/fMdHNXVz5gTwg0LvdbWMrI/%D0%9F%D1%80%D0%B8%D0%B3%D0%BB%D0%B0%D1%88%D0%B5%D0%BD%D0%B8%D1%8F-Rivermoscow?node-id=0-1&t=clOIx6NOyQ5uo5AA-1
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