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Why is this happening? For days now, I’ve been having the same problem — the shader isn’t working and isn’t rendering on the canvas. I hope I can get some insight or guidance from the Figma team on how to resolve this issue. Thank you. 

Lately, the copy/paste properties is no longer working with an in-line text. For e.g., if I change color or font-width within a paragraph and want to copy/paste properties/styling to another section of the same paragraph, it is no longer possible. It was such a useful feature to save time while formatting text. Is it a known bug? or a permanent change? Has anyone found a good workaround for this? Thanks

GET /v1/files/:file_key/styles rejects a valid/correctly scoped PAT while the two sibling endpoints - GET /v1/files/:file_key/components andGET /v1/files/:file_key/component_sets - accept the exact same token against the exact same file. This appears to be a regression introduced between 2026-08-07T15:58:51Z and 2026-08-08T07:37:18Z.The response is:HTTP/2 400{"error":true,"status":400,"message":"Missing valid token credentials","i18n":null}Endpoint Time (UTC) Result Request ID /v1/files/:file_key/styles 2026-08-10T09:11:58Z 400 b7838db7-0de6-4fae-958b-4bd89457e19c /v1/files/:file_key/components 2026-08-10T09:11:59Z 200 f2e913d8-63be-4b3d-9926-d515f10b86ed /v1/files/:file_key/component_sets 2026-08-10T09:12:00Z 200 70742e97-1695-4c2f-9237-ed155c896855  The token is valid and correctly scoped. Everything else we call succeeds:- GET /v1/me → 200- GET /v1/files/:key?depth=1 → 200- GET /v1/files/:key (full) →

I’m running into a serious issue after upgrading my Figma account and hoping someone from Figma can help.What happened I upgraded my account from Starter → Professional I’ve always used the same email After upgrading, several files that I personally created are no longer visible Current behavior The files: do NOT appear in Search do NOT appear in Drafts do NOT appear under All teams The only way I can find them is through old browser history links When I open the direct link, I see a “Request access” screen — for files I originally owned and created myself Important detail I did not change emails I did not transfer ownership These files were created before the plan upgrade This feels like the files are attached to a legacy or orphaned Starter team that became detached during the upgrade, making them unsearchable and inaccessible in the UI. What I’ve tried Logging out/in Checking Drafts, All teams, and Projects Incognito + desktop app Searching by file na

プランを解約したので、以前使っていた時の請求書がダウンロードできません。どうしたらいいでしょうか？

I don’t think the paid features are worth it for me, and want to request a refund. Haven’t received a response from support. I don’t want to run out of the refund window, given I just upgraded hours ago and do not like the experience.

Hello Figma Support Team,I'm seeing a recurring charge on my credit card statement from Figma that I cannot identify the source of. I don't recognize which account or email this is linked to.Charge details:Amount: USD 19.80 (KRW 29,814) Transaction date: 2026-07-19 Approval number: - Card used: ending in - Merchant location: United States[redacted by forum moderator to remove PII]Could you please help me identify:Which Figma account (email address) this card is registered to Which team/plan this charge belongs to How I can locate or access this accountI'd like to review the subscription and cancel it if it's no longer needed, or dispute it with my card issuer if it's not something I authorized.Thank you for your help.Best regards,Solgyu Park

I’m not sure if this is a bug or just the current logic for Make, but I wanted to flag an issue with how the interface handles credit limits.Currently, once a user runs out of AI credits, the entire prompt box is disabled—including the Point and Edit option. While I understand the need to gate AI-generated features, Point and Edit allows for manual changes that don’t actually cost credits. By locking the whole box, users lose access to manual text editing and the ability to jump directly to specific code views.The Request: If this isn't a bug, could we treat this as a feature request? It would be great if the Point and Edit mode remained active even after credits are exhausted. This would allow users to continue making manual updates and navigating the code without being completely locked out of the workflow.

Hello,I’m contacting you regarding an urgent billing issue with my August payment.On August 6, my upcoming invoice showed an AI credit update charge of $193.55. However, on August 9, I was actually charged $498.91, which is significantly different from the amount shown on the invoice.I had also cancelled the Professional Plan for August, but the August charge appears to have been included in the payment and the Professional Plan was reactivated.I have already contacted support by email regarding this issue. The $498.91 charge is incorrect, and I need this issue to be reviewed and the incorrect charge refunded.Could you please confirm:Why the amount changed from $193.55 to $498.91 Why the August Professional Plan charge was included despite my cancellation The process and timeline for correcting the charge and issuing the refundThis is an unexpected charge of $498.91, so I would appreciate an urgent review and response. I have already sent an email but have not yet received a response.

Hello Figma Support Team,I hope you are doing well.I would like to kindly request access to Figma Agent for my account. As a product designer, I am interested in using this feature to support and improve my design workflow.Could you please confirm whether Figma Agent is currently available for my account, workspace, region, and subscription plan? If access requires any eligibility criteria, waitlist enrollment, or additional steps, I would appreciate your guidance.Thank you for your time and support.Kind regards,Mohammad Talebi

Hi i subscribed to figma pro today (10th augest 2026), however i found out that my employer dont allow useage of personal accounts for their design work and will be issuing me a seat themselves on their account, can i get a refund. 

I was using the free plan to code a new website and wanted to have a bigger advance today, so I payed the professional collab plan that gets me 500+ AI tokens a month. When I opened the project, it was telling me that I needed to upgrade to the full plan to edit the page. I mean… I payed and LOST THE ABILITY TO EDIT MY WEBSITE?????

I typed into to my figma make for my website “Make an Admin Dashboard” and it did it and said it finished and then that question and corresponding chat vanished but my AI credits were not put back in.

Hi,We upgraded our existing Bunjy Design Team to the Professional monthly plan on 7 August 2026 and purchased seven Full seats and one Dev seat for $155. The invoice is marked Paid, and the team was working normally after the upgrade.Today, the entire team has unexpectedly been locked and all files are view-only. The message says, “This file is part of a locked team,” even though I am the team admin and the subscription payment is successful.This is blocking our entire Design team. Please restore editing access urgently.Team name: Bunjy Design TeamInvoice date: 7 August 2026Amount: $155Status: Paid

So. Incorrect (incomplete) copying. When you duplicate a frame, it's duplicated entirely. Copying and pasting only partially duplicates it.What could be the reason? Is this a bug in the program or did I do something wrong?  

Got a design file handovered, I don't have one font the previous designer used in styles to create these components - but I didn't know that. Now when I clicked on an item with that *missing font* style applied to, it just automatically switches it to Open Sans equivalent. Not asking me first.Expected behavior: when I click a text with a missing font style, the font style does not modify without me confirming I want that. Actual: my styles and components are messed up, and I didn't even observe this issue at first. now when time is sweet and i needed some urgent exports for a client - BIG ISSUE!See attached recording for bug reporting.-Environment: figma app on macbook. If there s a quick fix to this that I did not discover, let me know.

In the right sidebar, in the mcp section, there is an example prompt in a box that looks like this: Implement this design from Figma.@https://www.figma.com/design/….  I want to copy the link to it, but I never actually want the words “Implement this design from Figma.”. And you cannot select the text inside partially, only the full text. So the flow makes me copy the whole thing, paste it somewhere, then start deleting the text partially. If you are using a CLI agent, this makes it even more annoying.

Hello,I’m writing to dispute the recent charges on my account. I noticed that my subscription has suddenly increased significantly despite the fact that I did not add any new seats, upgrade my plan, or otherwise authorize a change to my subscription.My subscription was previously $23.80/month for the last few years, but I was suddenly charged $88.86 in July and have now been billed $71.40 for August for 3 Professional seats.I did not add these seats, upgrade my subscription, or authorize these charges. I also have not used Figma in several months.Please:Refund the $88.86 July charge Cancel/reverse the $71.40 August invoice Remove any additional seats that I did not authorize Confirm that no further charges will be madePlease investigate how these seats were added and resolve this billing issue as soon as possible. I have attached the relevant invoices for reference. As of now I am cancelling subscription alltogether. Best, [Attachments removed by Moderator for privacy reasons - 2026/08

I am trying to upload a large file (1GB+), but every time I try, Figma crashes. Unfortunately I am unable to see the file from its original location to edit the file and reduce the file size. Is there any way to fix this? 

I have observed that the Figma application experiences lag on Android devices, and I believe this may be attributed to its utilization of a webview interface. While I am not a technical expert, I have noticed that Figma performs flawlessly within the Brave browser on Android. Thank you for your attention to this matter.

When resizing a rectangle or ellipse, or any sort of shape object, dimensions are tethered to the relative top-left corner of the shape—meaning that any increasing or decreasing of the width and height would happen relative to the shape’s top-left corner. This is helpful, since I can rotate an object 180°, and that resizing anchor would move with it, allowing me to adjust dimensions from the bottom right corner. However, recently the shortcut associated with adjusting those dimensions (Cmd + Directional Arrows) now ignores this rule, making it so that resizing any shape with these shortcuts is always resized relative to the absolute top left corner, no matter the shape’s rotation. This requires me to make those adjustments solely using the Width and Height fields, which is pretty tedious. Similarly, corner radii are also now anchored to the absolute top-left. But when multiple objects of different rotations are selected, then it uses the relative top-left corner. So I have to use a wor

"Frame selection" shortuct (Ctrl+Alt+G) not working

Hi, when I create a “candlestick” component, I am not able to edit the candle's "wicks" or candle’s “body” of the instances, which is an issue for me.Because I need each candlestick to be different in terms of body size and wick size.I would love to hear your feedbacks. I've attached a video to this post that illustrates the problem I'm having.Best regards.

Previously, when export the frames, the pdf pages were combined into one pdf file. Now, it suddenly changed with separated pdf files per each pages. So I have to merge the pdf files. I do not understand why it changed to this burden way. Please restore the pdf export function. Any other thoughts?

Prototypes embedded in Figma Slides no longer allow full vertical scrolling during presentation, even though vertical scrolling works correctly when the prototype is played directly. This appears to be a regression, as the same slides and prototypes worked previously. Whats happening: In the past, I’ve been able to embed interactive prototypes into Figma Slides and present them with full vertical scrolling enabled.Today, I created a new slide deck and added a prototype, but the vertical canvas scroll does not work as expected during slide presentation, despite working correctly when the prototype is played on its own.After noticing this, I went back and checked older slide decks where this behavior previously worked, and I’m now seeing the same scrolling issue there as well. Current behaviour for me:Scrolling only works within the initial height that was loaded when the slide was presented. If the prototype includes interactions that increase content height (e.g. expanding sections, ac