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I'm currently facing an issue where the verification code is not being delivered to my email ID. This is preventing me from logging into my Figma account.

Добрый день! не могу создать токен, просто не дает сгенирировать его. Кто знает с чем это может быть свзано?

Hello Figma team.I’m currently under the education plan and I ended up upgrading a team organization which I’m part of (as admin, not the owner) by mistake.Can you please help me switch this specific organization team back to the starter/free plan as before? I intend to keep my education plan under my personal organization/projects, it’s just this one that I upgraded and I need to switch back to free plan.​@ksn I’ve seen you helped other people with similar issues. Can you please help me on this matter? My ticket id is: #1391287Thank you very much.

It seems like on-device fonts may be broken. I am having this issue in two separate files on two separate accounts with two separate fonts.On one account, it’s Gotham. The font styles show correctly in the dropdown, but choosing Gotham Regular renders as Gotham Bold. Bold renders as Regular. Light renders as Black. Everything is wrong.Likewise, on a separate account, Univers is being problematic. For one, the font menu isn’t showing all the variants of Univers I have installed,  but more importantly, all extended versions have their italics and non-italics swapped, and I only have one of each present in the font dropdown. If I want to use Univers Bold Extended, it will render as Univers Bold Extended Oblique, without the oblique version even being selectable.Is there any workaround for this other than putting the wrong font on and confusing my developers? is there a fix in the works?

Hi, I can no longer access the file I created. I have the URL, but I just get a “Not Found 404” screen and "If you expected to see a file here you may not have permission to access it. Please ask the owner to update the file permissions and try again".I've tried using all the Figma accounts I have access to, but none of them have access. A URL é https://www.figma.com/file/UFfLIR1q3N5HUwyMYyYhnT?node-id=77-535&p=f&t=ZtOwQ7otpPmWX4YQ-0&type=design&mode=design&fuid=1169631615644638148

retern it to basic update in ui 

I'm experiencing an issue with the Payments API for my Kanban Board widget where users who've already paid are being asked to pay again on each new board.Current BehaviorUsers who have already paid for my widget are still seeing figma.payments?.status.type === 'UNPAID':const checkPaymentStatus = (): Promise<boolean> => { const totalTasks = getTotalTasks(); if (figma.payments?.status.type === 'UNPAID' && totalTasks >= 5) { // This condition is TRUE even for users who already paid! figma.payments.initiateCheckoutAsync(); }}The issue:User pays on Board A User opens Board B figma.payments?.status.type still returns 'UNPAID' (should be 'PAID') User gets payment prompt again at 5 tasksWhat I NeedA true per-user license where:Free: 5 tasks per board Paid: Unlimited tasks on ALL boards (one payment)QuestionsHow do I implement "pay once, use everywhere" for widgets? Is there a way to track if a user has already used their free tier on a specific board without client

Hello i have some screens from Mobbin that i’m trying to Copy Link To Selection but the option doesn’t show up can someone help

Hi everyone,I created a team just to share one file with a friend. Somehow, older projects I made before the team existed showed up under it. I thought I was just deleting the team—but everything got deleted.This is years of work. Has anyone experienced this? Is there any way to recover the files?Any help would be greatly appreciated!

My Figma site is no longer loading. I’ve got this error message.  

I have a notice on my Figma design desktop that says I must update to the lates version by Augus 13 (2025). I am in a corporate environment and my machine is locked down I need to put a request into IT for them to update the Version that have in thier software centre. I want to ensure they update to the lates version what is it?PS when you click the Release notes item on the file menu it takes you to https://releases.figma.com/But the link displays 404 errorThis releases.figma.com page can’t be foundNo webpage was found for the web address: https://releases.figma.com/

 Strange things happening when using lines in autolayoutif starting a auto-layouted-frame with lines, nothing is correctly aligned if starting with rectangles and then adding a line, the rectangles work, but line still has issues

OverviewWe conducted an internal evaluation of Figma Make (powered by Claude 4 Sonnet) to determine its viability as a prototyping and code generation tool for the Easywaste platform. The test covered both unstructured mockups and structured design system-based frames.ObjectivesImport “quick & dirty” Figma frames to test visual output generation. Use auto-layout and design system frames to test fidelity and accuracy. Assess efficiency of the design iteration workflow. Evaluate code export quality and V0 compatibility. Determine potential for production-level prototyping in our pipeline.Key Findings1. Quick & Dirty Frame ImportPoor results: Figma Make failed to interpret rough, non-auto layout frames. Outputs were structurally incoherent and lacked visual fidelity. Design consistency could not be maintained despite repeated prompting.2. Design System Frame ImportEven clean, auto-layout frames using our design system yielded misaligned results. Layouts, hierarchy, and spatial log

⚡这是中文描述：想导出一个组件的 svg 代码，在 dev mode 方式中无法获得 svg 代码，于是将组件解离 ctrl+alt+b 得到一个组，同时这个组使用了 auto layout 样式，同时无法获得这个组的 svg 代码，如果将组的 auto layout 样式删除，这时候再在 dev mode 中获得 svg 代码则成功了。这是要给 bug 问题，无法从所见即所得中获得 svg 代码内容。目前这是我遇到的问题，不知道这是不是我的特殊情况还是产品问题？LoveFigma ❤️⚡This is the English description: I want to export the SVG code of a component, and the SVG code cannot be obtained in the dev mode mode, so dissociate the component from Ctrl Alt B to get a group, and this group uses the Auto Layout style, and the SVG code of this group cannot be obtained, if the Auto Layout style of the group is deleted, then the SVG code is obtained in Dev Mode, and it is successful. This is to give bug issues and not be able to get svg code content from WYSIWYG. Currently this is the issue I'm experiencing, don't know if this is my special case or a product issue? LoveFigma ❤️​​​​​ 希望有更好的 Figma 体验（Hope for a better Figma experience）

This suddenly started about 24 hours ago and has not abated. See gif.Checking/unchecking scope boxes, adding/moving/removing variables, all of this suddenly has like 4 seconds of lag per action. It suddenly started, there was no slow onset. Everything was zippy until yesterday.I can’t work like this, the lag adds up when I’m working in here all day. Please advise. 

Hello! I’ve been noticing a surge of bugs with the latest release.Opening files within a project is not always responsive (Figma Home) Selecting a Project Folder from the sidebar has occasionally been non-responsive The back/forward navigation buttons are currently non-responsive (Figma Home) Keyboard shortcuts like CMD+scroll to zoom often get locked when not pressing cmd (not a keyboard issue – I’ve tested this with other keyboards)Figma sites-specific issues:Adding a “Block” only shows embedded html, audio, or videos – pages, navigation, heroes, and features are all hidden for an unknown reason, and only re-surfaces when I’ve force closed Figma, the project file, and re-opened it again. Prototype does not display proper fonts, even after confirming the font chosen is a Google Font and not custom. In my specific case, I use Bricolage Grotesque. Automatic multi-text editor, when selecting the primary breakpoint, often does not update smaller breakpoints. I typically have to edit it o

The insert menu in Sites is empty apart from Embeds.There used to be starter blocks which were helpful for non design folk on the team to whip together wireframes. Are these coming back or is it a bug? For contextWere on the enterprise plan. Have tried existing and creting a new site file. Have tried in desktop and browser version of the app. 

I am trying to change my account to a student account after switching from teacher to a student in an App Development bootcamp. I am having trouble finding a way to switch. When I try to verify, it tells me I am already verified when I click “Get verified”.

In the Figma Android app, the standard back-swipe gesture (swiping from the left edge of the screen) does not navigate to the previous frame (or page) but instead closes the prototype entirely.On Android, the back-swipe is a very common and intuitive way to navigate back. This is a problem in user tests, since users may instinctively use the gesture to navigate and accidentally close the prototype.In browsers the back function works as expected.

Previous highly conveinient way to resize an element into grid increments (multiple of 8 for instance), is to click and drag on the “W” and “H” of the dimension settings, while holding shift. This is not possible anymore?

When switch modes (‘desktop’ to ‘mobile’) all ‘link’ text resets to the default. Im using a text string to control the modes.These things are taken into consideration:Layer names and hierarchy match All elements have a text property 🧩 Table       ↪️ list row              ↪️ Label ✅              ↪️ Value ✅              ↪️ link 1 ❌ text resets              ↪️ link 2 ❌ text resets       ↪️ list row              ↪️ Label ✅              ↪️ Value ✅              ↪️ link 1 ❌ text resets              ↪️ link 2 ❌ text resets       ↪️ list row              ↪️ Label ✅              ↪️ Value ✅              ↪️ link 1 ❌ text resets              ↪️ link 2 ❌ text resetsDoes anyone know why this happens? schematic of the component nested structure

HiContextI am currently trying to understand the detachment rate of our buttons and I’m using Figma analytics for that purpose. ProblemAt the moment when selecting the button component that was detached 4 times in the last 60 days, to see which variants where more detached, I only see that 1 variant was detached once. So there is a disconnect between the 4 button detaches and the 1 variant detached. — Image attachedHelpCan anyone help me understand what might be the issue causing this disconnect in the detachment number?Thank you  

Is there an issue with the Sales team with Figma recently?  I’m trying to connect to discuss our account and every submission is left unresponded to for the last three weeks. Thanks

As title says: I’m using Figma to create a library of assets and stickers to use with Figjam, more suited for collaborative work.An issue I noticed is that the colors varies when imported into figjam. It’s like the colors have lost some saturation. It really looks like one of those conversions from RGB to CMYK.Inside Figma   Inside FigJam 

Hi guys,Figma didn’t really used to be like this, but now it feels very laggy and has a huge delay between the user’s action and the result. Even a simple drag has a huge delay, I attached a video, check the time distance between the mouse dragging and when the dragging actually occurs. It’s ridiculous. Is there a way to solve this? EDIT: the lag is not actually in the movement itself, it’s in SELECTING THE ELEMENT. If the element is selected, it moves nice and smooth while dragging, but after clicking an element it literally takes almost a second for it to get selected. I’m not sure how to show that in a video, but it’s insane how annoying this is becoming.Thank you :)