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I have already tried quick fixes such as Reset Zoom Level, Restart Figma, and Close Unused Tabs.

Within the past month Ctrl-C stopped working for FigJam. Ctrl-V works fine, and right clicking to copy also works fine. Is there something I need to toggle?

dear, I have been trying to contact support without success in the last weeks.  I am not able to reverify my Education institution. The reason of it is because, in order to reverify, I am redirected to a google form. Nevertheless, our Figma account is not connected with Google and then I am not able to fill the form. What should I do on this situation? We cannot lost the access to Figma now.

Hi!I’ve run into Connection Error 118 when I was trying to rum Figma Desktop App. I still can work from Firefox. But Chrome also doesn’t respond. I’ve tried cleaning cache and rebooting router but none of these worked. Can you give some advice how to fix this? 

Hello,This is a bug I stumbled on today and which has apparently been reported multiple times and AFAIK not resolved.I think I found the issue  and solution:Steps oo reproduce the bug :adds an image to figma crop it using the crop mode of the image export the result as a 1x PNG, no changes to export settings load the result in figma and compare it to how it looked in figma before the exportResult: it looks like it went through x0.5 downscale (blurry) then re-upscaled x2 with some sharpening. So it has the same resolution but it looks aweful.Expected result: should look the same as it did before export.Extra tests I did if someone @figma is interested:I checked that the cropping was indeed on the grid. Also tried to force the cropping to be between pixels and that did not change anything. manually resetting the cropping to the exact border of the original image made it export fine again.Solution for other users until the crop feature get fixed if ever:adds your image to your figma Frame

Dear Figma for Education Team,I hope this message finds you well. I would like to follow up on our verification process for Figma Education Bootcamp ApplicationWe recently submitted our application for Figma for Education verification as a trusted bootcamp provider. but until now we have not received any response. Our bootcamp is already running, and participants are currently working on their final projects, with Figma as the main learning and collaboration tool.At this moment, we kindly request for your support to help us expedite the verification process, as our program is currently ongoing.We would greatly appreciate your assistance in processing our verification request as soon as possible, given the urgency of our academic schedule.Thank you very much for your support and attention. We are looking forward to your positive response.Warm regards,Via,Project Manager, Perempuan Inovasi

 Olá pessoal!Ao tentar medir qualquer distância com a telca “alt”, estou tendo dificuldade para enchergar (Pois tenho dificuldades na visão e uso óculos), até com óculos eu tenho que forçar um pouco a visão.Gostaria de sugerir essa melhoria pra comunidade.OBS: Sei que a imagem está embaçada (mas é pq tive que pedir um amigo para compartilhar a tela pois segurando o ALT eu não conseguia tirar esse print), mesmo no figma com as letras nítidas eu tenho que forçar a visão por ser muito pequena e laranja. 

!--startfragment>I work for Universidad de Buenos Aires in Argentina and have been using the Figma Education Plan for many years. Recently, I was asked to re-verify my Education status by September 29th.I’ve attempted the verification process multiple times, but SheerID requires me to upload a photo of a government-issued ID. Despite submitting clear photos, they consistently respond that they’re unable to confirm my identity. I’ve contacted SheerID to report the issue, but they simply close the case without resolution.I’ve tried taking photos under different lighting conditions, yet the verification continues to fail. It’s clear that their process isn’t functioning properly in my case.Could you please assist me in completing the new verification process?Thank you,Gastón!--endfragment> 

Hi, I have this issue in multiple Figma files. If I move frames with comments to another page, the comments still appear on the original page whenever the file is opened. The comments only disappear when navigating to the “moved” page and navigating back.This is really cumbersome because often the page in which frames with comments are moved to is a very large page which takes a long time to load. Also, engineers who are working off of the original page get confused about the comments that were moved and are not relevant to them.

I have Foundation, Alias and Mapped collections in my Variables panel. I have Light and Dark mode for all collections. For dark mode Alias, they can have Foundation dark mode as source. Dark mode Mapped can have dark mode Alias as source. 1 Strange workflowWhat I find.. is that when I want to pick a dark mode Foundation or dark mode Alias colour for my dark mode Mapped set… They are not available. I have to select a layer in my artboard, that is set to using dark mode… → Then I will have the dark mode colours available for selection inside my Variables panel. This is a very convoluted and cumbersome workflow for setting the dark mode colours that I want to use. Question 1 : Is this an intended workflow from Figma? Because it could definitely need some improvement.2 BugWhen I have, as described above selected my colours for my Mapped dark mode set in my Variables panel → The colours displayed are not dark mode colours. They are in fact light mode colours. I can only describe this as a b

I signed up for Figma using my school-issued email address and have attempted the student verification process twice. Unfortunately, both attempts were unsuccessful(I don’t know why.. I submitted my school ID photo), and now I receive a message saying that I have exceeded the verification attempt limit.I contacted SheerID for assistance, but they informed me that they are unable to help further. Therefore, I am reaching out here to request direct support from the Figma team.Could you please reset my verification attempts so I can submit the correct documents? If that is not possible, may I try the student verification again using a different email address that is not my school email?I need Figma Education for my coursework this semester, so I would greatly appreciate your guidance.

After a recent Windows update, I’ve been unable to log in to the Figma Desktop app. Each time I attempt to sign in, I receive the message: “Your login session has expired.”Here are the steps I have already tried: Uninstalled and reinstalled both the stable and beta versions of the Figma Desktop app. Manually deleted leftover files in AppData. Ended the FigmaAgent process and restarted. Reinstalled Microsoft WebView2 Runtime (installer reports it is already installed). Checked Windows Defender settings, including Controlled Folder Access (currently disabled). Despite these attempts, the issue persists. The browser version of Figma works without any problems, but the desktop app will not allow login.Could you please advise if there is a way to fully reset or repair WebView2, or provide a recommended fix for this issue?Thank you in advance for your support.Best regards,

There is a critical bug: when a Frame has the Draggable effect enabled, it’s not possible to assign a click action (for example, navigating to a new page) to the contents of that frame.  

Figma is adding one extra pixel to exports. This is happening in both exporting in a batch and exporting a single asset, as well as when exporting various file types. Also, the extra pixel is being added to height for the most part. But sometimes, the pixel is being added to the width, and sometimes both the width and height. 

Hi,currently it is not possible to select the L+R position constraint on elements with fixed scrolling position. This is a rally annoying bug, because you always have to switch to the prototype tab, set scroll behaviour to non-fixed, switch back to design tab, fix constraint, switch back to prototype and fix scroll position.When will there be an update/fix for this?Bestseb 

In Dev mode if I want to just copy one or 2 lines from the style code block, it’ll paste it out as just a unicode instead.I’ll have to use only the copy button to copy all the code for it to work - which is overkill and a waste of time for what I need. This never use to be the way.  

I verified my account but I still can’t access a shared FigJam board for my university. I tried re-applying for verification several times but nothing changes. I contacted SheerID and they said I’m verified on their end, so it’s a problem with FigJam. From SheerID:“Since you were already verified with us, and if you are having issues with your Figma account, please contact Figma support directly and provide the verified request in order for them to help you. To assist you further, here are the details of your verified request, which you may share with Figma support if needed”

I love Figma but I literally don’t know how to resize a Frame without destroying my Design.The Issue is, that this doesn’t always happen. I have literally 2 frames in my view where one is working the way I expect it to, and the other resizes its children with it. I compared the settings I and I just don’t find the difference.Repro:Create a Frame Put Elements inside of it. Lets say you make a Website or App Notice that you need more space in the frame for example to show stuff that is out of view. Try to resize the FrameExpectation:When pulling on the sides or corners of the Frame only the size of the Frame moves. OR: Double click the Frame to deselect the contents of the frame. OR: So setting in the Frame where you can easily choose how you want to resize the Frame, with a good visualization for each mode, so I know in which mode I am.Reality:There is no way to change the Size of the Frame without changing the elements inside of it.Also there are a number of Posts with similar Issues (

the PNG image cant display when zoom in the board, but when zoom out the image came out again

Dear Figma support team,in my last billing period I accidentally assigned a full seat to another email with viewing rights. Once I realized the mistake, I assigned it back to view-only immediately. But in the monthly invoice a 20$ one-time charges and credits appeared. I assume it’s for the accidentally assigned full seat. But since that wasn’t used at all, I would like to kindly request a possibility for refund. I understand your policy, but I would appreciate you reviewing this case for refund.Thank you!

with the deadline for the re-verification fast approaching, I can’t my institution in the lists of institution provided for the higher education. I did fill out the form for school not listed, and I’m yet to get a response back.

Hi everyone,I’m a self-learning UX/UI designer and also working as a freelancer. I really want to upgrade to the Figma Pro plan to support my work.However, I’m facing issues with payment. I tried using my Wise virtual debit card, but the transaction didn’t go through. I don’t own a credit card and don’t want to get one right now. I also attempted with my regular debit card, but that payment failed too.Is there any alternative way for users in India to subscribe to Figma Pro without a credit card? I’d love to hear if anyone has managed to solve this issue.Thanks in advance for your help!

In the Windows Figma clientIn the Android Figma app,the text may rendered not clearlyand you can see sometimes there are lines on the glass material in the Android Figma app When using the prototype, the edges of text may appear blurry at times (including on the Windows platform and the Android App).When using glass-like materials, the edges may also appear unclear and exhibit odd lines (Android App).

I'm trying to make a site but for some reason outlines isn't working/showing and i want to be able to edit the text with the outline showing but I can’t.Editor:Site Preview: