help with accessing my file

Hi ​@Blessing Chukwueloka — thanks for reaching out here, and I’m really sorry to hear you’re running into trouble accessing your file.

I checked the link you shared, and it looks like the file may have been deleted, moved, or made unavailable. You can try the steps in this guide to see if that helps: Delete and restore files → Restore files from the trash.

If that doesn’t do the trick, I recommend contacting our Product Support team using the email address tied to your Figma account as soon as possible. They can take a closer look at your settings and help determine the next best steps.

Hope this helps you get back on track quickly — and thanks again for your patience while sorting this out.