Report a Problem

Hi folks, on figma Slide (new update), I don't understand what's going on, but when it came to animating the slides, I could specify: go to the next slide after one click OR directly. I can't find the option anymore. Am I the only one?

I created a scrolling frame with an icon fixed at the bottom. when you scroll al the way up, you can reach the end and start over. when I create the interaction of start over (navigate to...) it doesnt work properly, whether the interaction is on an icon nor a 0% opacity frame. when i do so, it does not allow scrolling properly, skipping the middle of the frame. only when I remove the interaction that is needed, I can scroll properly. how can it be fixed? 

In my team of designers & as a leader, I am the only one, who still haven’t received any Figma AI feature till date. Also, I have paid plan for my account.Perhaps all the other latest features like Annotations, measurements and FigPal is activated in my account. But I am so frustrated waiting for sooo long now. 

Hi, when I lock objects in FigJam, they initially appear as locked, but after interacting with other elements on the board, those initially locked elements become unlocked - I believe this is a bug and needs fixing.  

I can't use Figma AI, it doesn't work for me, I'm from Uzbekistan, many people in my country have this problem  

Screenshot 01 is a version I restored from the version history. I can work with it, but the problem is that after a few days, it always ends up like Screenshot 02. What’s really strange is that all the connection arrows disappear — and even the interactions themselves are gone. However, everything still works perfectly in Present mode. Has anyone else experienced the same issue?I only imported a few components, but this issue is happening with all components in the file.0102 

I use a MacBook and heavily rely on Figma Jam as my whiteboard for daily work and notes. Recently, I suddenly found that I can no longer use shortcuts like Command + | or Command + Z; they have unexpectedly switched to Control + |. I checked my MacBook settings and didn't find any changes, and I haven't updated the system. I used to use Command + various function keys without any issues. I hope someone can help explain this.

After I restarted my computer yesterday, the client could not be opened. I have a Windows computer and the web version is OK, but it cannot be opened even if I reinstall it.

Has anyone else encountered an instance where the the shortcut as written in the Keyboard Short cuts panel doesn’t work? I know that the Paste-to-Replace shortcut being changed is a well documented topic, but I haven’t seen anyone talk about experiencing what I’m seeing. In my instance of Figma (Desktop App v114.6.1 on Mac OS Sonoma 14.2.1), the keyboard shortcuts panel, as well as right click menus all indicate that the shortcut for Paste to Replace is (the maligned) [Shift+Cmd+R]. But if I press those keys, nothing happens. However, if I press the OG [Cmd+Option+Shift+V] it does work. A mislabeled keyboard shortcut obviously isn’t a major problem, but it is weird (imo) and it makes me wonder if there’re other shortcuts that’ve been mislabeled or not updated. Is there something I haven’t done that would clear this up? (It’s been like this for a while, I just haven’t thought to mention it here. tl;dr: What’s the deal wi

HI Team , We are integrating Figma with SailPoint and our requirement is to assign admin Permission to a user as a group membership. to achieve this we are using the Patch API given in the Figma documentation. Below is the payload body we are sending Using PATCH request : Request is working as expected given in documentation, but the user is now assigned as admin in Figma. Please help why it not assigning admin permission. As attached below snippet no admin tag to user . I have attached the requested body and response below .{    "schemas": [        "urn:ietf:params:scim:api:messages:2.0:PatchOp"

Hi, I lost access to a file and the old link gives me the 404 error. can you please help me with an export of that file? this is the invite that i only have.https://www.figma.com/invites/claim/zQk43DLUuaG8B1gh0lQiSPV8sdOckMKEuIcbUhilHKW4 this is the project’s folder: https://www.figma.com/files/team/1162858836203022725/project/70119041/Team-project?fuid=1136701466793342110 the file I’m looking for should be called PRIMARY, it’s the design library created in 2022.

I want to solve the issue where the height value automatically changes from "Fixed" to "Hug" when combining (click create component set) duplicated components to apply a nested instance. That issue actually occurs even before applying a nested instance—just grouping the components triggers it. When I manually change the height from "Hug" to "Fixed" after combining the group, the size options defined in the original parent component no longer work as intended.[before combine components]buttons height is fixed (56)[after combine components]buttons height state is change with hug 

Я хотела поработать с искусственным интеллектом в Figma но у меня нету AI, как мне получить его? Что для этого надо?

Good day, I canceled my subscription today and I would like to get a refund of my latest transaction that was charged to me. The email I used on the account to contact a support is this one. I’m sending here to make sure someone sees and resolves my problem. My process ticket is this: #1322785. I’ll be looking for your response! Thank you and have a great day.

Hello, I deleted the project I created first from the file itself, but no matter what I do, I can't get my file back. Can you help me?Even ctrl z doesn't work.

HiWhy i can’t sticky a element on horizontal scroll?That work on vertical, but doesn’t work on horizontal

When using the Pen Tool in Figma to create vector paths, the blue preview line that usually appears between the last anchor point and the current cursor position sometimes disappears unexpectedly. This makes it difficult to see how the path will continue and disrupts the drawing process.Expected Behavior:The blue preview line should stay visible while drawing a path, showing the expected curve direction and helping guide the next point.Actual Behavior:The preview line disappears unexpectedly, making it hard to continue drawing accurately.

 Within the past couple of weeks, I’ve had two design files where portions have started breaking, for lack of a better term.As you zoom in on the affected sections of the design, it blows up into square grid pieces over and over, rendering it unusable. This behavior does not affect the entire file, only parts of it. Some portions look/behave fine when zoomed in, but the affected portions do not. I work with two designers, and this only happens with one of them (so far, at least). I’m on Windows 11, designers on Macs. Latest release of Figma for everyone.What is going on?!`What happens when I zoom into a design​​​ 

HTTP/1.1 500 Internal Server Error  

Here’s an example of something I used to do that worked, but doesn’t seem to be supported anymore:Topic / Format / ProjectDetailedName_Topic_FormatI have to use this general format for the client I’m handing off some social media posts to and usually when moving through the topics, it’s been easy to batch rename, but now the search seems to stop after it’s found one instance of a term in the title rather than changing all matches. Generally, if I want to only rename one of these, I can narrow it down by including “ Format” or “_Format” etc, so I’m just a little confused with the change.Is this intended or a bug?

Let’s say I have a hundred or so changes to publish (not uncommon for a days work). I publish, and the blue dot remains afterwards. I click on the library icon, and am informed that there are still a few dozen unpublished modifications. I can republish a million more times and those changes won’t go away. Everything successfully updated and files using the library don’t see anything amiss, but for whatever reason Figma thinks that some components remain modified despite nothing being done to them. The thing is, when I restart Figma and publish, it publishes cleanly – no more blue dot, nothing left to publish. However, as I start to make more changes, this problem just starts up again. My next publish, say, another hundred updates, leaves a new large handful with a “modified” status no matter how many times I publish. Is this a bug? What’s gives?

Hello. Does anyone know why, when I change the color of the icon in a variant of a button in the main component, this change only affects instances of the same variant that have the same icon, but not those with a different icon? I've tried several methods, but this issue keeps happening. Am I the only one experiencing this, or has it happened to someone else? Does anyone know of another way (other than switching the variant of the instance) to solve this? 

Hi everyone,I’ve seen a few posts about users accidentally adding more seats than they meant to — but that’s not what happened here.I was on a call with our admin, who shared their screen while adding 3 annual seats to our plan. However, after the process was completed, 6 seats were added instead. We’re both absolutely sure that only 3 seats were selected. Unfortunately, we didn’t record the screen at the time, but we’re confident this wasn’t a user error.Figma team — could you please look into this and help us resolve it?Has anyone else run into something similar?Thanks!

I don't know what's going on with you lately, whether you're testing something or breaking it, but lately there have been a lot of bugs in figma, and some banal interactions just stupidly stop working (like smart angle changes, or blurring with smart animation, or some default options, like a banal state change in variants (without complex instructions in interactions they just break and don't work). What new things have you created that everything has gotten so much worse?