I don”t know what to do, I have a paid account and the figma app is not loading… a couple of days I updated my laptop but it was working ok, please help me I have work to do….
Question
Figma not running
Hi
Sorry to hear your Figma desktop app isn’t loading. I understand how urgent this is, especially when it’s blocking your work.
We’d like to help get this fixed as soon as possible. I’ve gone ahead and created a support ticket on your behalf so our Technical Quality team can investigate further and assist you directly.
Please check the inbox associated with your Figma account for a message related to case number #1703979.
In the meantime, you may want to try a few of these quick troubleshooting steps, which can sometimes help resolve the issue right away:
https://help.figma.com/hc/en-us/articles/360040523973-Troubleshooting-checklist
Thanks for your patience — we’ll continue to follow along and help get this sorted out as quickly as we can 🙏
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