Hello,
My school deactivated my email account and now I cannot login to Figma anymore. The mails arent forwarded to my email adress.
Could anyone guide me on how to change the email address associated with my Figma account so that I can regain access?
Best answer by Celine_
Hi polatic, thanks for flagging it in the Forum! Since your school email has been deactivated and emails aren’t being forwarded, our support team will need to review your account and verify your details before they can determine whether the email address can be updated.
I’ll send you a DM with the next steps so you can reach out to Support via a secure form. Please keep an eye on your inbox for that message. Once you’ve submitted the request, the Support team will follow up with you directly by email. Thank you!
Hi polatic, thanks for flagging it in the Forum! Since your school email has been deactivated and emails aren’t being forwarded, our support team will need to review your account and verify your details before they can determine whether the email address can be updated.
I’ll send you a DM with the next steps so you can reach out to Support via a secure form. Please keep an eye on your inbox for that message. Once you’ve submitted the request, the Support team will follow up with you directly by email. Thank you!
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