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polatic
polatic
New Member
January 23, 2026
Solved

I no longer have access to my email.

  • January 23, 2026
  • 1 reply
  • 47 views

Hello,

 

My school deactivated my email account and now I cannot login to Figma anymore. The mails arent forwarded to my email adress. 

Could anyone guide me on how to change the email address associated with my Figma account so that I can regain access?

    This topic has been closed for replies.
    Best answer by Celine_

    Hi polatic, thanks for flagging it in the Forum! Since your school email has been deactivated and emails aren’t being forwarded, our support team will need to review your account and verify your details before they can determine whether the email address can be updated.

    I’ll send you a DM with the next steps so you can reach out to Support via a secure form. Please keep an eye on your inbox for that message. Once you’ve submitted the request, the Support team will follow up with you directly by email. Thank you!

    1 reply

    Celine_
    Figmate
    Celine_Answer
    Community Support
    January 23, 2026

    Hi polatic, thanks for flagging it in the Forum! Since your school email has been deactivated and emails aren’t being forwarded, our support team will need to review your account and verify your details before they can determine whether the email address can be updated.

    I’ll send you a DM with the next steps so you can reach out to Support via a secure form. Please keep an eye on your inbox for that message. Once you’ve submitted the request, the Support team will follow up with you directly by email. Thank you!

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