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For a few days now, all users from my company have been experiencing the error that previously created designs are displayed incorrectly. This is shown by the fact that elements are completely shifted and components appear destroyed (spacing is incorrect and elements are overlapped). As soon as I double-click on the element or component, everything straightens out again. But each user has to do this separately. And several times a day. Since then, this has had to be done several times a day and our developers can't even correct this in Dev Mode, for example. This makes it impossible to work at all.

why Figma’s Ai suddenly gone? I tried to restart app couple of times, but it didnt helpI really liked AI features, is there any way to get them back?

We are working on implementing Single Sign-On (SSO) for the Figma application and very soon we will be enforcing SSO. So, we wanted to check if we have any if Elevensports.com, fibamedia.com and Teamwhistle.com domains can be added / as well as if they have any separate contracts with Figma.

I’ve run into a bug where click interactions on button instances don’t work within a parent component if they’re not included in the parent’s initial state.Basically I have a simple drop down with collapsed and expanded states.In the default state it’s just the title bar and in the expanded state it has a list of options and a button.Instances of this component are then stacked into a master component which has different states showing list 1, 2 or 3 etc. expanded whilst the others are collapsed.The click interactions are set for each by changing them to their expanded state, setting the link and then setting them back to the desired collapsed state.These click interactions refuse to work when tried in the prototype.The only way I found around this was to include the buttons within the collapsed state also and then hide them by clipping them out of the frame - not ideal.Is there a fix for this?Thanks :)   

I’m experiencing an issue with prototypes embedded into presentations in Figma. I created presentations to showcase design work to clients where I embedded Figma prototypes into a Figma presentation. Everything was fine. Today my client contacts me to say that they can only see a sliver of the prototype inside of the presentation. When I look at the setup of the presentation I can see that the prototype is correctly embedded and displays at the correct size, but when I play (present) the presentation only a sliver of the prototype is displayed - please see screenshots:  This is quite an issue as currently as it’s happening to all of my presentations. What’s going on here?

Am I the only one or did the shortcut to toggle the UI stop working all of a sudden a few days ago? 🤔 I’m on a german keyboard on windows (so the shortcut should be an has been ^ until recently), I also tried clearing the Figma cache but no budge. (I also saw a forum post abt the same topic on norwegian keyboard so maybe there’s some connection to that?)

 When I select two anchors that share identical X coordinates, they appear “Mixed”. What am I missing? Is this the intended result? I would assume both should say 5.75

HiI’d really appreciate a response from a Sales team member. I need to purchase Enterprise Licenses and I does seem that public requests on this forum are the most successful method of doing so. The Contact Sales page not appearing to do anything.My Apologies to the wider Figma Community. I know that there are more that 10 topics on this from the last year with some of then having hundreds of responses.This is a good faith outreach and I understand the Sales team are quite possibly very busy at at capacity but there just aren’t many options available. Ed

In Figma Slides when I go to view my version history and try to select an older version I keep getting the message, “Something went wrong. Our team is looking into it now. If refreshing the page doesn’t work, check our status page for updates.” This has been happening to me for, at least, the last 2-3 weeks. Is there something I’m doing wrong or is this a bug?  

Figma mirror stops working after 1 or 2 clicks.  iPhone is updated (iOS 18.3), same for Mac (macOS Sequoia 15.3). App was uninstall and installed again as well but the problem continues. 

When selecting multiple frames for export Figma will ignore some frames unless I go and manually export them individually. Is there something I am missing where when I group select 5+ frames and click export that I need to do to ensure everything is being exported at once, or is this a bug within Figma?

I set my text colour to the dark, primary colour. The opacity is at 100% but it looks grey! It changed suddenly when I put it within an auto-layout frame. I can’t fix it.Does anyone know what’s happening? 

Presentation viewSlide editor viewFor some reason when I go into presentation mode the prototype that I’ve added via the “Live interaction” button is shortening the view port of the prototype. I’ve tried restarting Figma and checking my prototype display settings, but neither seem to fix the issue. 

I’ve been trying to use icon fonts so that I can apply inline icons with text. Wingdings doesn’t work, it’s all appearing as text. none of the actual iconography. I also installed a free version of FontAwesome 6, and tried both the web and the desktop versions. Figma posts a note acknowledging ‘new font added’ but when I select it, it’s just text. How the heck do I do this. I tried the fontawesome plugin, but that’s just giving me svg shapes. I need TRUE inline text icons.

Нет ссылки в браузер при входе в приложение. Онлайн заходит, а в настольное приложение не заходит. Что делать?

I have used figma for couple of times but whenever I tried to figma on linux it, here comes a persistent problem which is the Whole design doesn’t instead my screen gets red and only show some text. I have tried this on many linux distros, Ubuntu, Xubuntu, Lubuntu, MX Linux, AntiX linux, Pop OS, Void Linux but in all distros I face the same issue. I have tried to solve this I updated my browser, even tried it on Brave, Chrome, Chromium, Firefox but will always get the same problem. But when my one of the relative asked me for linux, I advised him  about ubuntu and he boot it and he likes it, so he also works with figma I asked him how well the figma is running are you gettin

Hi,I used to share figma files, everyone was happy, but lately, the figma screens/prototypes I am sharing aren’t loading for anyone. Not even for the developers, who actually have EDITING permission.What’s going on? Still too focused on the new UI nobody wants?

In the latest Figma update my videos in prototypes are no longer stopped when AutoPlay is disabled, they are all playing.

Having an issue like others whereby all of my prototypes involving video are now autoplaying said video and not respecting settings, regardless of what I select. This applies to Autoplay, sound on/off, and loop. What I’ve found:Video at top level (either standalone, or used as a fill for a frame) works Any video content inside a frame doesn’t work Hopefully this makes sense, but I’m happy to add a recording of this later if needed. Have tested in browser and in Figma app, on multiple machines (colleagues have tested, same issue).

Is this a new thing? now it is impossible to change the opacity values clicking on them + pressing Alt and moving the cursor.This is such a huge bummer and workflow disruptor, is there anything that can be done?  

Hello! Please help me to figure out the problem. Autosave doesn't work both in the web version and in the desktop app. Every time after moving files into a frame or any other actions, I'm warned that the changes have not been saved. Plugins aren't loaded, there have been situations when I was able to load them, but then the page started to freeze. I've tried logging in with and without VPN, both through the browser and through the app, it still doesn't work. I've cleaned the cache and the memory on the PC. I've tried to create a new Figma account. I've tried to log in through another PC. I've also tried to change the browser. Tried the same thing with the wi-fi.Nothing helps.I really look forward to your help in solving this i

I can’t login to my figma account as the my school had deleted the mail associated with the account, need help logging back in or to retrieve my files. Tried contacting support but they haven’t gotten back. Please help!

Hello please I have created a ticket #1217863 about config London ticket cancelation and refund due to inability to attend, it’s been 27 days and I haven’t heard back from them. Thanks!

I have a 100x50 frame, and I am trying to set individual strokes on the left and bottom sides. Whenever the stroke size exceeds the corresponding dimension, the excess is added to the opposite side. In this example, you can see that the left stroke is 110px—10px larger than the frame’s width of 100px. Those extra 10px are added as a right stroke. The same applies to the vertical side. The bottom stroke is 105px—55px larger than the frame’s height of 50px. Those extra 55px are added as a top stroke. Is this the expected behavior? Thank you in advance!

Hi,Running into an issue where findAllWithCriteria suddenly gets a magnitude slower than it normally is/Closing the file and re-opening it or restarting Figma resolves the issue for a while until it happens againHere’s the sample code:const start = Date.now();const n = frame.findAllWithCriteria({ sharedPluginData: { namespace: annotationNamespace, keys: [annotationKey], },});console.log('result', n.length, Date.now() - start, figma.skipInvisibleInstanceChildren);Here’s the output when it works normally:result 28 0 trueresult 364 3 trueresult 57 1 trueAnd this is the output after it starts to happen from my console.log:result 28 18 trueresult 364 1678 trueresult 57 179 trueAs you can see it goes from 0-3ms to 18ms - 1700ms, almost ~1000x the expected time.