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Question

Restore My Suspended Figma Account

  • January 29, 2026
  • 2 replies
  • 41 views
Harsha Thakur

Dear Figma Support Team,

I was surprised to find that my account was suspended without any prior warning or explanation. Figma has been an essential part of my professional workflow, and I have several important projects and case studies stored in my account that are crucial for my ongoing work.

I respectfully ask that you check the suspension and, if yo

u can, get my account back. If there was a problem or infraction, I would be very grateful if you could let me know what went wrong so I can make sure it doesn't occur again. I have always intended to use Figma sensibly and in accordance with all of your rules. I genuinely respect Figma as a design platform and use it every day to advance my career. In order to continue working uninterrupted, I would be extremely appreciative of your assistance in resolving this issue.

Thank you so much for your understanding and support. I look forward to your positive response.
 

Regards,

Diya

Email:[redacted by forum admin/moderator to remove PII]

This topic has been closed for replies.

2 replies

Harsha Thakur
  • Harsha Thakur
  • Author
  • New Member
  • January 28, 2026

Hi Figma Support Team,

I would like to clarify one important point regarding my earlier message for transparency.

At the time my account was suspended, I was not actively on a student plan. My account was on a Pro plan, and I am not fully aware why it transitioned or showed differently earlier. This caused confusion on my side while trying to regain access.

I want to sincerely clarify that there was no intentional misuse of student benefits. Any confusion regarding plan status happened unintentionally and without awareness of any policy violation.

My primary concern remains the recovery of my account or temporary access to export my academic design files, which are required for my college submissions.

I truly apologize for any confusion caused and assure you that I will strictly follow all official billing and usage policies going forward.

Thank you very much for your time and understanding.

Warm regards,
Harsh
Support Ticket ID 1714063

J
Figmate
  • Junko3
  • Figmate
  • January 30, 2026

Hi ​@Harsha Thakur ,

 

I understand that your account has been suspended and that you’re looking for guidance on how to restore access.

 

I can see that you’ve already submitted a support ticket(#1714063) regarding this issue, and our support specialist has replied and escalated the case for further review.

Since account suspensions require a detailed review, we’re not able to assist with account-specific issues like this directly here on the forum due to security and privacy reasons.

Please wait for our support specialist to follow up with you via the ticket email, and continue the conversation there.

I’ll close this forum post for now. If you have any further questions or concerns, please reply directly to the existing support ticket so our team can assist you.
 

For other community members who may come across this post, the “What to do if your account is restricted or blocked” section in the article below may be helpful:
How does Figma approach content and account moderation?

 

Thanks,

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