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Hi!My team has noticed an odd behavior. We share prototype links with clients and internal stakeholders all the time and have been moving designs between pages and the URL’s we’ve shared have been linking to the correct design for a while now. Our workflow for a specific client is to have designs on a page for internal review, and once internally approved move the design to another page for external review with client. We use the move to feature to keep the comments and linking like it should be doing. We’ve noticed if we share the link via the prototype (play and then click the share button) the link resolved when the design has been moved to the other page. However if we copy the link from the flows panel under the prototype tab - the link breaks most of the time.  In looking at the URL from each way to share the prototype they product different URL links. Sharing directly from the prototype gives a URL that includes Page-id and node-id. Sharing from the flows sidebar under the proto

When I use find and replace, the text I use for replacement always gets the first letter capitalized. Example below:Find: “sample text”replace: “example content”“This is the paragraph with the sample text.” will get updated to “This is the paragraph with the Example content.”The typography style is set as “Case: As typed” Is this a bug or is there a different reason this is happening?

Hey, what happened with cropping raster image? Previously function worked as simple as holding Ctrl and dragging the edge. Now it crops from both sides. Do you have a new Art Director, Figma? Please fire him asap!

MCP Server works, but Code Connect UI does not appear in Dev Mode. Can you enable Code Connect UI for our workspace please?

Hello team, Yesterday i applied for figma for education and got verified using sheer ID. I then signed up to figma. But, account is still showing as free. when i click on free button, its giving me option to upgrade but not showing education option. but already my student account was verified and approved via sheer id, but not reflecting in the figma account. i tried logging out and logging in, creating new team and everything possible. but nothing helped. Can you help me with this pelase? Regards,

I am currently a student and cannot verify myself to get access to the student plan. I have already spoken to the course provider and they say its because my account was created a while ago, which does not make any sense to me. I have also changed my Role to Education through settings. Can someone help?

Hello,I have been trying to verify my student status (for the student plan) for a couple of weeks now without success.Every time I submit the application, I receive an error message at the very end of the process.  "We're unable to verify you using the information submitted. Please check your information for accuracy, and only use your own mobile device or computer."Despite checking several times, every informations provided is correct but the result is the same. I have now exceeded the verification limit and can’t try again.I have tried to reach out to SheerID support a few times, but they’ve proved totally unhelpful, only sending me generic automated responses without providing any insight or help. They’ve closed every tickets without offering advice or solving anything.Any help would be greatly appreciated as I’ve already been missing out on quite a few teams projects, and deadlines are right in the corner.Thanks in advance 

I have been experimenting with Figma MCP server(local) with Augment in Intillij IDEA and it was working fine until Nov 25. But last week when I was working, it started returning error -{"jsonrpc":"2.0","error":{"code":-32001,"message":"Invalid sessionId"},"id":null}I checked with Admin that there is no change from their side. Also, when we load Figma design, the “Enable Figma MCP server” section shows temporarily and disappers. I have tried on two different machines with latest version of Figma desktop. The tools are loading. Thank you 

Dear Figma Support Team,While reviewing and calculating additional Figma seats, I accidentally pressed “Enter” on the keyboard, which resulted in the unintended activation of extra seats.I raised two support tickets five days ago regarding this issue, but I haven’t received any response yet. I would really appreciate your assistance in resolving this matter.Thank you for your support.Ticket #1635173

Hello, when I try to make a payment, I get an error saying “the card was declined due to frequent repeated attempts.” I waited 24 hours (or more) to try again, but the error did not go away. I then used a new card, and now the same error is showing for the new card as well. What should I do? The card is Visa.

In design and draw mode, there’s a horizontal scroll in the layers panel, but it’s not there in dev mode. Tried in two different accounts in two different devices, same problem.layers panel in dev modelayers panel in design mode 

Hello everyone !I’m posting here because my Figma Education status issue is still unresolved despite many attempts, and this situation has been ongoing since October. To summarize clearly:My student status was successfully verified and approved by SheerID on October 2025, using my education email address. In the meantime, I made the mistake of changing the email address on my Figma account to my personal email, which caused my Education status to break / disappear on my account. After switching my Figma account email back to my student email, my Education status is no longer recognized: the app constantly asks me to reverify my student status. However, I cannot reverify, because the system displays the message “Verification Limit Exceeded” at the end of the form, since my initial request was already approved.I am therefore stuck in a loop:Figma asks me to reverify or contact SheerID, SheerID confirms that I am already verified and redirects me back to Figma. No new student verification

Hello, I recently downgraded to a free plan and would like to access my last few invoices (specifically for the partial refund that came after downgrading partway through my plan). Invoices are no longer visible in Figma, and I believe I need someone to open a support ticket for this? Thank you!

After prompting to fix an issue with a animation,  the file generates a error message saying that it’s stuck in a loop and should restore to a previous version. The problem is that it jumps back to the  previous version where the behaviour that caused the loop is present, so it generates the error again.  It also treats each recovery as a new version, so it’s restoring to a previous version that triggers the error.  At this point I’m unable to jump back several versions to one that I know is stable.  Closing figma and reopening does not resolve the issue.  

Hello Figma Support Team,I’m facing a serious issue with Figma that is preventing me from working at all.Even though my internet connection is stable and fast, Figma is not syncing properly. Files do not save, images do not load fully, and many of them appear half-loaded — similar to what happens when there is no internet connection.When I try to save or open my existing projects, the images inside the files show “Downloading”, but they never finish downloading, even after waiting for more than an hour. Because of this, I’m unable to continue any of my work.This issue happens consistently and makes Figma completely unusable for me at the moment.Could you please help identify what might be causing this issue and assist me in resolving it as soon as possible?Thank you for your support.Best regards,Shamsiddin

Hello! My personal team was automatically converted into an Education team after a university email joined. This was unintentional—I have removed the university email member and would like an immediate reversion to the standard Starter Plan. Happy to answer any questions after the reversion is completed.Someone at Figma please help! Posting because I wasn’t able to find a self-serve solution for this anywhere (all existing posts’ solutions involve manual intervention from Figma). Thanks!

Hi,I’m posting here because I’ve been unable to resolve this issue for over two months, and I’m extremely frustrated at this point.I successfully completed my student verification through SheerID more than two months ago. SheerID has confirmed that my verification was approved on their side. However, my Figma account still continuously shows a popup asking me to verify my student status, and the Education plan is not applied.I have already contacted education@figma.com multiple times regarding this issue, but I have never received any response. SheerID told me that since the verification was successful, this issue needs to be handled directly by Figma.This is not a “Verification Limit Exceeded” issue, and I did not verify the wrong Figma account. I am logged into the correct account that I intended to verify.I rely on Figma for my studies, and being unable to access my verified student benefits for over two months has been extremely inconvenient and stressful.Could someone from the Fig

I’ve done everything about it checked my graphic card update. cleared cache and everything it still doesnt work. 

I am still learning UI design with Google certifacate, I had verifyed an education account two times before, but now every thing has been changed.I really can not afford the cost of Figma subscription because I am still in the learning progress without any income from that. 

Hello, trying to connect a domain to my figma make project, originally used with square space. Still getting this after 36h: and here is what we can see on square space side : Can you help me with this? i added support as editor of the project

Hello,I have an unpaid invoice that was generated before my team was downgraded to the Starter (free) plan.The subscription is already cancelled and all paid seats were removed.I do not plan to continue using the paid plan, and there is no active subscription on the account now.Could a Figma Support Specialist please close or void this outstanding invoice?Thank you.

I recently lost access to my old email address and want to update the email on my figma account to regain access to my files and content. I created ticket 1641151 and am happy to provide any information to provide identity, but do not have access to the original email (the ticket provides a new email address). 

Hey team, I need your assistance with this issue. I created a basic single-page app and imported @rjsf/core. I loaded a simple JSON schema and UI schema with an array and string “phone" numbers. The problem is that the form renders correctly, but unexpectedly, users cannot input any text. Additionally, all fields load with the shadcn style except for the array field.testing in the RJSF playground (https://rjsf-team.github.io/react-jsonschema-form/) is working just fine. this seems very specific to figma make. if any one can help here is my test env if you want to view the behavior  test env   

Error ScreenWhat i’ve tried:Kept retrying after couple of days, after weeks still same “Error” screen appears. Tried different networks, different devices, no VPN. Mailed SheerID support but they just closed the ticket without giving me any information Mailed education@figma.com, no response for 8 days.The issue:The verification link from Figma takes me to an “Error: We are unable to verify you at this time”Now i’m seeing the “verification limit exceeded” screen & its pretty infuriating. Anybody face this issue? How do i fix this? 

I recently canceled my Pro subscription, but I noticed that a $20 charge is still currently processing on my card. I would like to request that this transaction be canceled immediately before the charge is completed, as I no longer wish to use the Pro plan. Please confirm that the charge will not go through and that my subscription is fully canceled. Thank you for your help