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Question

Couldn't reach server, try again in a Try again minute I am getting this error i tried on of my friendy pc also but same meddeage

  • February 28, 2026
  • 2 replies
  • 26 views

southernwrennie

 

2 replies

Ria Scureman
  • New Member
  • February 28, 2026

I’ve tried everything I can find in Figma troubleshooting and I’ve tried several different, shorter and easier prompts, and I’ve tried using ALL the AI options, and nothing changes - I keep getting this “Couldn’t reach server,” error! I hope they fix this soon, because time is ticking away on some big projects over here and now this is really screwing things up for us.


Tom Reem
Figmate
  • Figmate
  • March 2, 2026

Hi ​@southernwrennie and ​@Ria Scureman — thanks to both of you for reporting this and for sharing those details. It’s especially helpful to know that this is happening across all of the AI options, and I’m sorry for the disruption.

First, can you let me know whether you’re still seeing the “Couldn’t reach server” error? In many cases, this message is tied to a temporary connection issue with Figma Make. Waiting a short time and then trying the prompt again often clears it. In case anyone else is following this post, this guide has a bit more context on what those errors mean: Troubleshoot in Figma Make → Error messages.

  • @southernwrennie → I can confirm that our Technical Quality team has received your report and is actively reviewing the details you shared. Your case number is: 1769124, and they’ll follow up with you directly by email with next steps specific to your file.
  • @Ria Scureman → if you’re still running into this as well, please go ahead and submit a bug report or, reply back here with the exact steps leading up to the error, and I’m happy to open a case for you so we can take a closer look at what’s happening in your file.

We’ll keep an eye on your open case and on this thread for any related reports. Thanks for sticking with us while we sort this out. 🙏🏻