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Hi there, I read multiple times about the option to use ones Design System library file within Figma Make and how to send it to Figma Make. However, I’ve got a published library full of components but no button to make it available within Figma Make. Is this still possible?

where can i see my past invoices? I also want to make sure there will be no more billings to my account, where can I see that?

"A few days ago, Figma First Draft was available my account , but now it is no longer visible.figma first draft isnt showing in design tools

Hi Figma team,I recently encountered a serious export-related bug that I also experienced several years ago.When I try to export a single frame, Figma starts downloading image assets. However, instead of downloading only the assets used in the selected frame, it appears to download image assets from the entire Figma file.In large files with many image elements, this causes the export process to take a very long time and leads to extremely high memory usage. Even with 48 GB of RAM, Figma can run out of memory and crash.After the crash, the cached assets for all pages seem to be cleared. As a result, whenever I need to export a frame from any file again, Figma has to re-download all resources, which makes the issue repeat.Could you please check whether the export logic is working as intended? It seems inefficient and problematic that Figma needs to download resources from the entire file just to export one specific frame.Expected behavior:Figma should only download the assets required fo

I’m curently having issues with copying and pasting variables from one file to another. I was testin figma mc with claude, but i’m scared to let claude fully create new variables so i create then in a new file then move to my DS, this way saves me from the fear of claude changing something exist in the DS

each time thatr i click on the domain is displaying an old version  of the website which is something that i don’t understand while i made an update to the website and it should display the new version, can you assist. i would like to dispaly the new version of the website on the domain 

Hi, I am trying to contact support via the official form but keep getting stuck in an automated loop. I need an agent to help change our Organization name manually. Currently, it shows our billing entity "世紀帝國資訊有限公司", but our actual organization name needs to be "國家資通安全研究院" (National Institute of Cyber Security). The admin email is (redacted by the moderator due to PII). Could a moderator please help escalate this and create a support ticket for me? Thank you!

I don’t even know how this happened haha, somehow some of the custom beziers in my file suddenly bugged and showed X values greater than 1.The resulting animation (attached) is pretty cool tho, ngl.Had to manually change all the custom beziers back, has anyone seen this before?  

(From the moderator: This post has been removed at the request of the user.)

Dia asked me to reach out when I was ready to add my banner to my WP site, and I am. ☺️

 I'm using a Figma Design file and repeatedly encountering a banner that says "Something went wrong" whenever I try to click on “Review and merge changes” or “Update from main” on a branch file.When this issue occurs, I'm unable to open the merge flow, apply branch changes to the main file, or resolve merge conflicts. The action fails before the review/merge experience can load properly.In the browser DevTools console, I'm seeing multiple errors and warnings related to the operation. As a result, I'm currently blocked from merging my branch back into the main file.Could you help investigate the cause of this issue and advise on any potential workarounds or fixes?  What I’ve tried already: Hard refresh / reload Tried both Desktop App + Web app (both) Try again button Tried different browser (Chrome) / Incognito Disabled VPN/adblock/private relay  What can I do? Please fix this ASAP.  

Hi Figma Support Team,I’m reaching out because I am unable to publish my Figma Make file for the Config Makeathon. I’ve tried everything I could find on similar topics like this one, but it still doesnt work. Tried restarting, refreshing the page, trying a different browser, duplicating the file, disconnecting supabase, removing all supabase related code, and even tried everything I could find in similar posts like this oneWhat I've already verified:- npm run build succeeds with zero errors (Vite 6.3.5)- No external network calls, no Supabase, no API keys, no .env files- All required Community publish fields are filled in (cover image, name, description, tags)- JS bundle is split into chunks, all under 1 MB- Total dist/ output is ~3 MB- File has a non-default name and the dev server runs cleanly.  I’ve given view access to support-share@figma.com to the file, sharing the link here if that will help. I created a support ticket a few days ago (ticket #1960581), it was marked as solved bu

I'm currently facing an issue where the verification code is not being delivered to my company email ID. This is preventing me from logging into my Figma account.My email dress is (redacted by the moderator due to PII), please help to deal with it.

my account has an automatic charge, i want to request refund

Dear Figma Support Team,I am an active student at the University of Rzeszów (Uniwersytet Rzeszowski) in Poland and I am trying to get a Figma for Education plan.Unfortunately, the third-party SheerID automated verification system repeatedly rejected my valid student ID and eventually locked my verification attempts. When I contacted SheerID support, they stated they cannot offer manual assistance and closed my case.Since the automated system is failing to recognize Polish documents, could you please help me verify my student status manually? I have all the necessary official documents (student ID, official certificate of enrollment from the university) ready to provide.Thank you for your help.

Hi! Sorry to bother you guys. It can crash constantly when I designing and previewing. Just can make whole screen into black or white. Especially when I zooming in or scrolling. Both in laptop application and browser can happen. I don't know if it's my webpage too long or document too big. Sometimes can't crash but can't show the element on that page completely.  Does anybody know how to solve this problem? Thanks a million!!(Picture below is my laptop information, and I use Chrome for browser.) 

When i import files, the viewport doesnt match with the source website/ screen display. Eg if i use the chrome extension on desktop, the imported frame doesnt match the width of the desktop. How do i import it in same size?

I have been working on a file which currently contains both:Mobile version screens and UI Kit Admin panel screens and UI KitMy goal was to separate these into two independent files:Mobile version + Mobile UI Kit Admin panel + Admin UI KitMy first attempt was to duplicate the original file. I kept the mobile version and its UI Kit in one file and the admin panel and its UI Kit in the duplicated file. However, after doing this, the duplicated file did not recognize its UI Kit as a library, and the components appeared to lose their connection. Because of this issue, I reverted to a previous version.My second attempt was to create a completely new file and move the Admin UI Kit, styles, and typography into it first. Then I moved the Admin screens into the same file. Unfortunately, the same issue occurred again: the components did not properly recognize the UI Kit as their library.The most concerning part is that after rolling back to a previous version, my components no longer seem to reco

hello! may i know why is figma first draft aint showing to me although i have paid plan, please if we can fix this issue it would be great! thank you

I started learning fgma a month ago, but only used it for a few days and then cancelled the subscription. I haven't used it since. Today, it suddenly deducted the fee and started the subscription again. Maybe I forgot to cancel it. However, since I haven't been using it recently, I have applied for a refund of the subscription fee. I will consider renewing the subscription if I need to use it again in the future. As the payment was just made recently, I quickly wrote this application. I hope the official will approve my refund request. Thank you.

When I edit with prompt, it works in the preview but then it doesn’t apply to the image 

Hello Figma Support Team,I hope this message finds you well.I am writing to follow up on my application for the Figma for Education plan as an educator/teacher. I submitted my verification request more than 3 months ago, but unfortunately, I have not received any response or update regarding the approval status.As an instructor, I urgently need access to the education features to prepare and manage design materials, projects, and collaborate effectively. Could you please review my pending application or let me know if any additional documents (like institutional ID or official employment letter) are required to expedite the verification process?Account Email: [Redacted by moderator - 2026/06/12]School/Institution Name: مدرسة الثانوية التجارية الجديدة بالزقازيقThank you for your time and assistance. I look forward to your prompt reply.Best regards,Rania Ahmed

Hello!I bought myself a Professional plan from 30th of April till 30th of May. In the middle of May I canceled the plan, because I do not need to use the paid features. In the app I saw something like “resubscripe”. Suddenly, after 30th of May, FIgma started charges for the plan. I checked my Figma once more and it still said “renew”. I kept my card empty for a week and thought the charges will stop. When there where no charge on the 6th of May, I finally could put money on my card, since I thought charges ended, but no. Figma charged for the plan on the 7th of June. I tried to open a ticket twice, it’s already 10th of June and nobody still reached out to me. Please issue me a refund.

Today it is working strange. But before it did everything perfect. Was there any updates? I hate that. 

Hello,I am posting here because I need urgent assistance with a billing issue and am having trouble receiving support emails.I originally intended to use the Professional plan for only one month. In fact, I actively searched through the settings to cancel my subscription beforehand, but the cancellation layout was so confusing that I got lost and couldn't find where to cancel it in time. As a result, it was automatically renewed. I have not accessed any paid features or used the service at all since this recent charge was processed. I want to request a full refund, and I have already submitted two support tickets. The ticket numbers generated on my screen are #1957775. However, I have not received any confirmation or follow-up emails in my inbox (I also checked my spam/promotion folders). Since I cannot receive the support emails properly, could a Figma staff member please check these tickets and contact me directly to process the refund?Thank you for your help.