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September 9, 2026
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Email conflict issue due to Google Workspace account transition (gtempaccount)

  • September 9, 2026
  • 1 reply
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    Best answer by Celine_

    Hey there! Celine from the Figma Community Support team here. From your Forum post title, I understand you are having an email conflict issue due to Google Workspace account transition (gtempaccount).

    For context, a gtempaccount.com address is typically created by Google when an existing personal Google account conflicts with a newly managed Google Workspace account. Since this involves reviewing specific email addresses and Figma accounts, we're not able to investigate this here in the Figma Forum due to security reasons. (Please don't share your email addresses, file links, or Workspace details in this thread.)

    I’d recommend you to reach out directly our support team so they can take a closer look at your case via a secure form. To do that, go to the Support Hub / Click Start a chat / Type “Email Account issue, Contact an Agent”  and follow the prompts. 
    Then in the form, please include:

    • The email originally associated with your Figma account
    • The temporary gtempaccount.com address
    • Your current Google Workspace email
    • Whether you can still sign in to either account
    • A screenshot of the conflict or login message

      This will be helpful for our support team to identify the affected Figma account and advise on the next steps with your email address, thank you! 

     

     

     

    1 reply

    Celine_
    Figmate
    Celine_Answer
    Community Support
    September 9, 2026

    Hey there! Celine from the Figma Community Support team here. From your Forum post title, I understand you are having an email conflict issue due to Google Workspace account transition (gtempaccount).

    For context, a gtempaccount.com address is typically created by Google when an existing personal Google account conflicts with a newly managed Google Workspace account. Since this involves reviewing specific email addresses and Figma accounts, we're not able to investigate this here in the Figma Forum due to security reasons. (Please don't share your email addresses, file links, or Workspace details in this thread.)

    I’d recommend you to reach out directly our support team so they can take a closer look at your case via a secure form. To do that, go to the Support Hub / Click Start a chat / Type “Email Account issue, Contact an Agent”  and follow the prompts. 
    Then in the form, please include:

    • The email originally associated with your Figma account
    • The temporary gtempaccount.com address
    • Your current Google Workspace email
    • Whether you can still sign in to either account
    • A screenshot of the conflict or login message

      This will be helpful for our support team to identify the affected Figma account and advise on the next steps with your email address, thank you!