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Hey everyone I wanted to share my workflow for designing SEO-optimized landing pages in Figma, something I’ve been refining while working with clients here in Nepal.A lot of designers focus purely on visuals, but I’ve learned that small design decisions can directly impact rankings, page speed, and conversions.Here’s a simplified version of my process:1. Start with search intent (not design)Before opening Figma, I map out: Target keywords User intent (what they actually want) Competitor page structure This helps me design pages that match what users are searching for, not just what looks good.2. Structure comes firstInside Figma, I focus on layout hierarchy: Clear H1 section (above the fold) Logical content flow (H2, H3 sections) Scannable layout (short sections, spacing, visual breaks) Basically, making it easy for both users and search engines to understand.3. Design for speedI try to avoid: Heavy images Unnecessary animations Overcomplicated components Instead, I design

Somehow my Figma account got split into 2 profiles a “team” and a “me” profile. This was never meant to happen, and now its effecting my pro membership as I’m attempting to add team members. Is it possible to combine these two profiles to make it easier to manage my team?

We need help with our Figma organization. I should have org admin access but do not see Admin settings, so I cannot manage the @universo.com organization domain. We also cannot approve Edit access requests as expected, and one user in our organization needs Edit access to all “Universo team” files. We already replied in ticket #1976950 and need help reviewing admin permissions and organization setup.

Hi, I’m on a $5/mo plan, but an extra $10.81 pending invoice suddenly appeared on my account. The invoice lacks any clear breakdown, so I have no idea why I’m being charged this additional money. It seems some extra feature or seat was added automatically without my clear awareness.I had to cancel my subscription to prevent my card from being automatically charged for this mystery balance. I want to continue paying my regular $5/mo, but I need this sorted out first. I’ve tried using the AI support bot twice over the last 2 weeks, but received zero response. Please connect me with a human support agent to:1. Explain this mystery charge and waive/remove it.2. Revert my account strictly back to the $5/mo plan.3. Lock my account from any automatic/hidden paid upgrades in the future.Thank you.

We are currently working on a new library within our Company A, to use it for most of our products. However, for a few other products, we also need to add a library from Company A. We know that in the so-called connected projects, we can access each of our individual projects. But what we actually need, though, is to be able to access the libraries of both different companies within a single project, within a single file. Do you have a solution for that?

Hello,I'm experiencing an issue with the color picker in the Figma desktop application.Version: Figma Desktop App 126.4.11 Issue:When using the color picker, the color preview initially updates correctly for a few seconds after activation. After that, the preview becomes stuck on a single color and no longer reflects the color currently being hovered.Despite the preview displaying the wrong color, selecting a color still applies the correct color value. The issue appears to affect only the preview display.If "Select color anywhere" is enabled and I move the cursor outside of the Figma application window, the preview immediately begins updating correctly again and follows the color currently being hovered.A video demonstrating this behavior can be found here Browser ComparisonWhen using Figma in a web browser on the same machine, the color picker functions normally and the preview updates correctly at all times.A second video showing the expected behavior in the browser version can be f

Support ID: 5ffed648-da7e-4c3a-881b-ce5088f30196

Hello, I’ve been creating a deck presentation on Figma, at least designed some slides and I proceeded by editing it on Figma Slides later.When I edit the components from the original Figma, the components are not updated in Figma Slides.Can I do something to resolve this? 

Dear Figma Support,I want to share some feedback regarding changes to the workspace and page structure in Figma.Previously, it was possible to work on a much larger, more open canvas structure, which made it far easier to build complex projects, large storyboards, and presentation flows in a single workspace. With the current limitations, I’m now forced to compress much more content into a single page, which creates significant practical problems.This affects my workflow in several ways:Large projects and storyboards no longer fit naturally into one coherent workspace. Navigation and zooming have become much less efficient. Presenting work to clients or teams is more difficult because everything feels overly compressed and fragmented. Overall project clarity and spatial organization have noticeably worsened.I genuinely do not understand the reasoning behind this change, as from a professional workflow perspective it feels like a significant downgrade rather than an improvement.What con

Hi. I deleted my account yesterday and I need to use that email to have access to figma and create a new account again. I did it by mistake, need now to have available this email to create a new account.I tried to do it in different browsers, incognito browser and cleaning cache. My number of ticket is 1940194Thank you in advance.

“We’re on the Professional plan, but when using the Figma MCP Server we get: ‘Error fetching file: Figma API rate limit hit (429). Retry after 259743 seconds. Your Figma seat type (Viewer or Collaborator) has a lower API rate limit. Your starter plan has limited API access.’

I've been exploring local AI models recently and found that running DeepSeek directly on a Mac can be surprisingly useful for design and development work.For designers and developers, a local AI setup offers several advantages:More privacy when working with project documentation and design assets Faster experimentation without relying on cloud-based services Help with UX writing, user flows, and content generation Assistance with plugin development and front-end code Greater control over AI workflows and model settingsThe setup process is becoming much simpler, and modern Apple Silicon Macs are capable of running powerful AI models locally with good performance.I'm curious how the Figma community is approaching local AI. Are you using local models for design systems, UX research, content creation, plugin development, or other parts of your workflow?What has worked well for you, and what challenges have you encountered?

Hello,I am trying to create variables in my design file but they aren’t appearing where they traditionally have been. I have usually found them in between the Page and Styles sections on the right side bar. I am on a paid plan. Can anyone help me figure this out? Thank you. 

Hi,I'm not sure who else I should contact, so I'm posting here for help.I submitted a refund request regarding an unexpected Dev Seat charge and received ticket #1974980. However, the ticket does not appear on my Requests page, and I never received a confirmation email.It's been 2–3 days, and I haven't received any response from a support representative. I'm concerned that my request may not have been properly registered while billing is already in progress.Could someone please help verify whether ticket #1974980 exists and is being reviewed?Thank you.

Title: Unexpected charge — support ticket marked "Solved" but never received any replyI opened a support ticket regarding an unexpected charge on my account. Despite submitting the inquiry multiple times, I have not received a proper response.I tried every available channel — Contact Support, Contact Sales, and others — but have never gotten a reply through any of them.On top of that, the ticket status was changed to "Solved." It is not solved. My issue remains unresolved.Could someone please respond? I just need an actual reply on this charge.Thank you.

下記メンバーにフルの月間シートが付与されていたのですが、原因はどこにありますでしょうか。 ・管理者権限付与済み・年間の「フルシート」権限を→「閲覧」のみに戻した 以下のいずれかかなと思っております。①個別のデザインデータで編集権限の依頼が来ていたのを「承認」したことがあるため（年間のフルシートを付与したあとに）、「閲覧」ユーザーに戻しても自動的に「フル」に課金された・・？②管理者権限のメンバーは、「閲覧」のみになっていても、編集したかったら、編集できる（自動的にフルシートが課金される）仕様・・？  

Hi everyone, I am currently working on a POC for automated visual testing where Figma designs are used as the source of truth and screenshots captured from a Storybook application are compared against those designs. My current approach is: 1. Retrieve/export design images from Figma using Figma MCP.2. Capture screenshots of the corresponding Storybook components.3. Compare the Figma reference image with the Storybook screenshot using AI/image comparison techniques. However, I have encountered an issue while extracting images through Figma MCP. The downloaded images do not seem to include the background color correctly. As a result, the foreground object colors appear different when compared with the actual rendered component, leading to inaccurate visual comparison results. Interestingly, when I manually use the Export feature in the Figma UI, the image is downloaded correctly with the expected background color and the comparison works much better. My questions are: - Is there a way to

Hi Figma support team,I recently subscribed to the Figma Professional plan and was charged $20. After testing the features, I found that the plan does not meet my expectations and needs for my current workflow, so I decided to cancel my subscription.Since I will not be using the paid features, I would like to kindly request a refund for the $20 charge. I noticed that similar refund requests for professional plans have been resolved positively in this community, and I hope my case can be reviewed as well.My account email: [redacted by moderator to remove personal information]Thank you for your understanding.Best regards,FELIPE INACIO

We have purchased 7 professional seat of Figma on monthly plan and on 12th June I Requested to switch monthly to annual plan but still charged monthly in June 2026 invoice. Looking for earliest reply.

We switched away from Entra ID as our SSO / SCIM Provider A handful of User accounts where left over but still say SCIM Managed. They have no option to remove them.  How can I delete these users now? 

The user accidentally purchased a Figma plan and is requesting to cancel the subscription and receive a refund. They acknowledged Figma's non-refundable policy and asked to be connected with a team member to review their case.

Hi Figma Support and Community Team,Our team is completely locked out of Figma and unable to work due to an automated account suspension.The Issue:We recently had an old corporate card tied to an ex-employee expire, which triggered accidental chargebacks. We updated our billing system with a brand-new, valid corporate card last week under the name Robert Benton Jr., but it appears the previous chargebacks still triggered an automated security suspension.Why we need manual intervention:Suspended Admin Email: accounts@opsignal.ai The Problem: Because our primary admin account is completely suspended, we cannot log in to the Figma Help Center to check the status, respond to messages, or view our active support ticket. Our Goal: We are ready to immediately clear any outstanding balances, settle the chargeback fees, and confirm our new card details. We just need a billing agent to review our ticket and provide a secure link or invoice so we can pay and restore our access.Could a moderator p

Después de pedirle algunos ajustes a la IA predeterminada de Figma Make, el chat me arroja un mensaje indicando que "Se produjo un error"y me solicita intentarlo de nuevo, así lo hago y me devuelve exactamente lo mismo, otro error y pide intentarlo de nuevo.Mi problema es que, aún cuando no se resuelven los ajustes que solicito, mis créditos se van descontando en cada solicitud que no se completa porque se genera este error.De este modo fue que, sin darme cuenta, se consumieron mis créditos y a fin de cuentas, no obtuve el resultado que necesito.Solicito la revisión de mis créditos cuyo resultado no fue exitoso y, restaurar los créditos que no me entregaron un resultado por la aparición de este error.

For the past few days, scrollable pages in the Figma preview haven't been displaying correctly. They either appear blank or show only a solid block of color. The preview displays correctly in Firefox and Chrome.If I disable scrolling, the page appears again, but—naturally—without the scrolling functionality.Frames and layers are all positioned correctly. Reset already performed.

The owner of figma has left the company and we are trying to get our IT admin to take ownership of the owner admin account to add remove people to figma. But when they go to reset the password/forgot password they do not receive an email to owners email.