Find solutions to your problems and answers to your questions.
Recently active
How is this still happening? Does not matter what I do if I take a screenshot, copying from photoshop, exporting jpg and drop it into Figma Slides it desaturates everything.Please don’t come with some basic FAQ: “Did you match colour profiles and stuff.Why is it like this? This is a HUGE issue. There’s a lot of creatives who use these tools and the right colours are super important..
I’m on master component, but after the figma update I can't find "Create Property" and "Ignore auto layout" icon on right panel?
I don’t have the device icon next to the page (All my coworkers show an icon to the right of /signup) It is on the far right for me and it wont let me change any settings. I tried reinstalling, removing all plugins, updating to newest version, reseting figma
I'm using Figma Make and encountered some problems: noticed there is an option to adjust the preview size, but I can't actually change it. The screen size appears to be fixed, and selecting the option doesn't let me resize the preview or set a custom screen size. I can't open the preview in full-screen view. Is this a known issue, or am I missing a setting?Thanks!
Hello There, Need help in make the figma-mcp to provide the components details. We are using a Design System and using those DS components we are designing our pages, As a frontend developer using claude to to connect with figma mcp and do the frontend development. I am not getting the details of the components in the page like variants, size, which are the properties defined in the Design System. Without much knwoledge about figma and did an analysis with claude and come to know the desing in the page has overwritten in the instances so it is differ from the main component, the figma-mcp will give a flat data instead of the properties choosen in that component. Also we can see there is a ‘i’ icon with the information in the figma that, “The border, text and layout in this instance differ from the main component.” When we connected with the designers, they are expressing that it is not possible. “It isn't feasible because the DS master components are designed with all possible variants
Both my teammate and I have edit access to our design system Figma file. I was able to publish some components but suddenly wasn’t able to—when I hit ‘publish’ it’s like it never registered (no toast at the bottom of the screen with the loading status, component publish status is still unpublished). It’s very intermittent—occasionally I’ll be able to publish again but will lose the ability right after.I know it’s not a case of two people trying to publish at the same time, it’s not a connection issue (experienced this in different locations), and we are on the enterprise plan and no permissions have changed on that front. My teammate can publish components now but he couldn’t before and even got this modal. Is this a known bug?
Hello,I used the Figma paid plan for the past month and paid **$5.50** for my subscription.Since I no longer planned to use the service, I canceled my subscription **the day before the next billing date**. However, today I received an email stating that I will be charged **$16.50**.I don't understand why I am being charged even though I canceled my subscription before the billing date.If possible, I would like to request that this upcoming charge be canceled.If canceling the charge is not possible, I would appreciate it if you could explain:* Why I am being charged even though I canceled my subscription before the billing date.* Which policy or billing rule caused this charge to be applied.I would appreciate your clarification.Thank you.
I can't edit my community file. I want to change the contact address, but as soon as I open the 'Manage resource' modal, I get an error that says 'Failed to validate fields' and clicking the ‘Retry’ button doesn’t seem to do anything. I can edit the contact address, but I can’t publish the change because of the error.
我今天被扣了2笔费用,一个是384美元的年度计划续订,这个我知道。另外一个是20美元的月度发票,为什么我要支付一笔20美元呢?I was charged two fees today, one for an annual plan renewal of $384, and I am aware of that. The other one is a monthly invoice of $20, why do I have to pay $20?年度计划里面包含了2个席位,从2026 年 7 月 21 日到 2027 年 7 月 21 日。The annual plan includes 2 seats from July 21, 2026 to July 21, 2027.这个月度发票是从 2026 年 7 月 21 日到 2026 年 8 月 21 日。This monthly invoice is from July 21, 2026 to August 21, 2026.时间有重叠。Time overlaps.另外:请帮我关闭我的自动扣款的功能。Also, please help me disable my automatic deduction feature.
I am getting this error constantly please help
I have been experiencing unusual behavior in Figma for several days. When I use Spacebar + mouse to pan, the canvas moves unpredictably in different directions while the spacebar is pressed. Refreshing Figma temporarily resolves the issue, but the glitch reoccurs frequently. I am using Figma Web.
Check design is a great new featured, we’ve all missed applying a style, variable or whatever to our designs, but I’ve noticed even if I only check for the variables and styles created in the current file it will suggest variables that are not in the file form other libraries, anyone running into this issue?
I'm getting boxes rendering all over the place. It happens “lightly” when navigating around, but it’s particularly “heavy” when Figma is doing some heavy lifting - like using the AI agent.Short video of the bug in action: https://drive.google.com/file/d/1zBrTCFqxDhfcBVLWakuQlkHSWEBhxXmT/view?usp=sharingScreen shot of the bug in action:Steps to reproduce:1. Open Figma desktop2. Run an agent task like - replace copy with lorem ipsum.3. Black boxes appear over elements, or the panel shows content behind it instead of a solid backgroundExpected: UI renders cleanly with solid, opaque panels and no black box artifactsActual: Rendering artifacts as described aboveTroubleshooting already done:- Reproduces on a fresh macOS user account with only Figma installed, so it's not caused by another app, extension, or corrupted preferences- Reproduces in Safe Mode- Happens on both the internal display and an external display- Updated to the latest version of Figma desktop, issue persists System:MacBook
Hello figma team I am unable to log in to my Figma account associated with [email redacted by forum moderator to remove PII]. Whenever I try to log in, I am redirected to a 404 page showing figma.com/blocked.html.I would like to know whether this issue is related to a payment or subscription problem, or if there is another reason why my account has been blocked from accessing Figma.I urgently need access to this account because there are important files in my Figma account that I need to access and back up.Could you please help me identify the cause of this issue and restore access to my account? I would greatly appreciate your assistance, as I need to secure and back up my files as soon as possible.
Hi Figma Support Team,I am writing to request a refund for a recent charge on my account.I previously cancelled my subscription and confirmed that my account would be downgraded to the free tier. However, I noticed that $6.60 was charged on July 22nd (KST).Since this charge occurred after I had already cancelled my subscription, I would like to request a full refund for this transaction.Could you please review this issue and assist me with the refund process?Thank you for your help, and I look forward to hearing from you.Best regards,Seungjin Park.
Hello Figma Support,I would like to request that my paid subscription be canceled effective July 18, the date I canceled my plan, instead of August 18.Unfortunately, the payment for the next billing period could not be processed due to insufficient funds, and I understand that there is currently an outstanding invoice. However, after July 18, I did not use Figma or any paid features, and I intended to cancel my subscription completely.Since the subscription has not been used after the cancellation date, I would greatly appreciate it if you could make the cancellation effective from July 18 and cancel the outstanding invoice for the period after that date.I understand this may be an exception, and I would be very grateful if you could help me with this request.Thank you for your time and consideration.Best regards,
Hello.I canceled the plan immediately after payment, but it seems refunds aren't possible online. Could you please assist me?Thank you.
Hi,Figma Make returns:403 ForbiddenRBAC: access deniedI have a Personal Professional plan and full edit access.It seems my account does not have the AI / Make entitlement enabled.Could you please check my RBAC permissions for figmake?Thank you.
Hi everyone,I'm hoping someone has encountered this before.I created several prototypes using Figma Make but now, every Make link opens gives an error saying “This make file may have been deleted, moved, or made unavailabale”.Here's what I've already checked:Logged into the correct account (my university account). Searched all drafts, projects, and teams. Checked the trash in every workspace I have access to (with all the filters, created by me, created by anyone/others) I don't have another Figma account. Other students in my class can still access their Make files, so it doesn't seem to be related to university accounts. Following are the links to my file:[ file links redacted by forum moderator to remove PII] Has anyone experienced this before? Is there any way to recover Make files that don't appear in the trash or file history?Any advice would be greatly appreciated.
Hello - I was previously using my work email to purchase my Figma subscription and I hadn’t realized that my subscription was still live even after my work email was deactivated around 3 months ago. I tried to sign in using the email to see if I’d be able to at least get into Figma or have it send to a secondary email but that has not been the case.I’d really like support so that I can stop spending on an account I can no longer use - thank you so much!
I somehow managed to signed up and was billed multiple times. I wasn’t charged for multiple seats. It looks like i was charged multiple times for what seems like the same subscription
I am posting here because I haven't received a response from the customer service center yet. I requested a downgrade to the Professional plan—as the Organization annual plan can only be downgraded via a customer service request—but the process hasn't moved forward, and I’ve received no reply despite multiple chats and inquiries. I am very worried that this huge amount might be charged to my account. I’m posting here because I heard I might get a faster response.
Please assist asap.
안녕하세요, 오늘 결제날로 카드결제가 계속 되는데, 저는 구매 취소를 원합니다. 지금 아예 안썼어요. 구독 취소 저번에 찾다가 못찾고 방치되었었어요.
Hello Figma Support Team,I am writing to request a refund for an unauthorized charge.I successfully cancelled my Figma subscription before the renewal date, but I was still charged on July 24, 2026, at 02:24 AM.Here are my account details:Figma Account Email: [ email redacted by forum moderator to remove PII]Transaction Date: July 24, 2026 (02:24)Amount Charged: $16.50Since I had already cancelled the plan, this payment was made in error. Please review my account history, cancel this transaction, and issue a full refund to my original payment method.
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.