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Autolayout panel is missing!

Hi, I was asked to re-verify my student status in, I think September ore October, which I did. After that Figma still told me I had to re-verify so I tried verifying again only to be told I exceeded my verification limit, so I contacted SheerID, who said I was verified already. By now I am looked out of my team and am to be locked out of the teams for my classes the problem is not limited to my classes my whole account is markt as unverified. Is there any way to reset my verification limit? kind regards Sofia 

while I understand it’s not the intended use of figma make it find it extremely useful to be able to create a presentation just by promting the contents of the different slides. Now that I managed to have a presentation in figma make I also would need to export it in a more portable format and something that can fit a knowledge base. Any ideas on how can I achieve it? My best guess so far is to take screenshot and paste them into Acrobat but it sucks from many perspective. Thanks for the support!

When copying SF symbols into Figma, certain icons appear invisible while others work fine. For example, pencil.and.list.clipboard won’t display while pencil circle does.I am using SF Symbols 7 and the font family is set to SF Pro in both instances. The fill properties are the same as well.Has anyone encountered this issue? 

Dear support team,I’m trying to update my verification for the Figma Education Plan, but without success. It turns out that I have already verified myself and the verification does not appear in Figma’s account.My institution provides an institutional email. I cannot reapply. Thank you 

Hello, I am contacting you because my Monlau account is giving me problems with verification, it tells me that I have already redeemed it and I am in a figma group and I cannot edit it. And I'm with the email from my institute called Monlau.Thank you for your attention

Hello, I’m currently an active student at Monlau group in Barcelona. They provided us a plan for a whole 2 years, but mine got already expired in within a month. I’ve already tried to re-activate the plan, but it says that the plan is already in use, even tho I have mine expired.Could you please review my case and restore access to my Education plan?My Figma account is registered under this email address: [redacted by forum moderator to remove PII] (student email)Thank you for your time. Pere.

Hello. I am building out a video player tile component in multiple variants to switch states. I would like the video preview tile plays form the beginning when selected and stop when unselected. I have the “Reset video state” selected in the prototype mode under the interaction menu > state. However, the video starts from where it was left off when re-selected. I wonder if I am missing anything... 

Where to find the option to make templates and diagrams using AI on figjam? The thing is this option is usually visible at the starting but once I create one using this option, it just disappears which I can’t find it on the navbar or anywhere anymore. Any suggestion? (Please see the attached image)

A colleague of mine is trying to use the “Rewrite this...” function within Figma, I have action to it no problem but it’s not showing for her. Even when she searches for it. It’s this item at the top of the recents section.  

Hi there, We’re trying out the new Figma Make ‘copy design’ feature, to move a Figma Make output to a Figma Design file, but while the copying step looks fine, when pasting into the design file, the output is all just text output (as below)?The only weird thing I noticed was that in the launch videos for this feature, it shows Figma Make displaying a message: ‘Copying as design layers’  ...but i’m not seeing that - it’s just shows ‘Copied design to clipboard’ - maybe this is a bug? A colleague suggest it works on Safari, but not working for me on Edge, maybe is a browser thing?

Hi everyone,We’re currently on the Figma Professional plan and we are in the process of building a central design system library that we want to reuse across all the website projects we work on.In this library, we’ve created:• Naming conventions for typography (font families, sizes, line heights, semantic text tokens)• Color tokens and color styles• Variable collections for colors, typography, spacing, etc.• Starter layout components like headers, footers, accordions, “media + text” sections, and other common section patternsOur goal is to publish this library and then use it as the foundation for every new website project we create.However, we need the following workflow to be possible: We want to import / enable the library in a new project and have access to all typography tokens, color variables, and components. We want the core components (headers, sections, etc.) to remain usable and connected to the library, not detached. For each new project, we need to be able to adjust th

I have been using a full seat on a monthly plan, but today I accidentally added 1 full seat. while trying to find the menu to cancel my monthly subscription. The invoice has already been updated to include this change, and I wanted to cancel the extra full seat right away, but I cannot find any option to do so. This just happened today so I need it sorted today so there is no claim that it has been used. I have removed the collaborator to a view seat

I recently tried turning a Figma Make project into a PWA. After several prompts back and forth, Figma Make revealed that it didn’t fully support that functionality. Are there plans to support it later on?

Since I’m translating from Korean, some parts may sound a bit awkward. Thank you for your understanding.Our company has five users on the Professional plan, but we were informed that only five full seats are included.We need three additional full-seat users. I’d like to know how we can increase the number of available full seats or how to assign additional full-seat users.We’re still a small company, but we expect to add at least 5–7 more users. Could you advise us on how to resolve this situation or suggest the best way forward?

I have been wanting to update my website recently. So I made additional pages in Figma and was going to import them with the plugin, Figma to HTML with Framer. But after days of multiple attempts and workarounds it is still not working. I can’t even update my website through Framer! The pages I made in Figma do not paste into Framer correctly. Additionally when I tried to create the new pages in Framer, that also did not work.Is there a new plugin or a trick I don’t know? Asking for a friend. 

Hi, I am the owner of an Education verified team. I recently graduated but I forgot to transfer ownership of our Figma team to the new leadership before I graduated. The team has now just been locked because we didn’t reverify our education plan. But there’s no way for me to fix this:I can’t re-verify myself because I’ve graduated I can’t transfer ownership to the new leadership who are able to verify because every time I try to transfer ownership I get a pop up saying that I can’t take any action on my locked teamI would rather they not have to make a new team and transfer everything. Can I please get help with transferring ownership for my locked team?

All my shared prototypes show a black screen today even though they were working just fine earlier.They are embedded into Confluence pages to share with my team.I see that this issue isn’t new. Is there a workaround?Thanks!

Hola, a alguien le ha ocurrido lo mismo de que en todo su proyecto de un día para otro le sale en su prototipo un recuadro negro y no le deja ver toda la vista?Ya cheque que estén bien estas opciones y me sigue saliendo igual y es en todas las vistas. ¿Me pueden ayudar a como solucionarlo?  

I’m using an Education plan and the Draw Mode / Design Mode toggle doesn’t appear in any of my design files, even after clearing cache and updating the app. Could you confirm if this feature is rolled out to Education accounts? I couldn't verify it in all the files.  

Hi! I’m a UX/UI Design student and I’m trying to create my portfolio website in Figma Sites. I already have my case study files created in Figma Design. I would think that this would be quick and easy to copy & paste my frames from Design to Sites...I was wrong. While I am able to copy the frame into the primary frame (desktop) in Figma Sites, I have to adjust every single layer to fit in the responsive frames for tablet & mobile. Is this just the way it works? Or am I doing this the hard way? It feels like I’m having to recreate each frame. I have watched a handful of Youtube videos on how to use Figma Sites, but it only shows it starting from scratch. Not importing an already existing Figma file. So I have a few questions, I have not been able to find the answers to.  1. When copying & pasting a frame from Figma Design into Figma Sites, It is not the same size as the desktop/parent frame in Figma Sites. When adjusting the width, I have to adjust all of the other layers to

I have a full seat Professional account I’m using for a side hustle. It’s a proper thing with a limited company, etc.Even thought the account is a few months old I just started doing work properly. I logged in for the first time since a few months ago.I have not shared any files, links, etc. yet and I’m the only user. No other designers etc.i thought I give Figma Make a try to see if it helps with getting the product to market any quicker and behold a couple of hours into the session someone appears.  It didn’t show any name on hover the tooltip was empty. I wasn’t running the app in several windows. So is it just accepted, that what I’m guessing is, Figma staff peeking into our documents? Potentially checking out our IP? Or what’s happening here? The little dude lingered for at least 20-30 min and disappeared.  Any advice? Should I be moving to penpot when the annual renewal comes around?

Im trying to verify that I’m a student and it keeps failing.  I need Figma for my collage class. I contacted Sheer id but they closed the ticket. Please help.  

I have been seeing this double windows of same thing one is interactive and other i cant click or get rid of it. it is same thing of figma but not interactive. 

Hi Figma Team,I’m encountering an issue after a recent update where “Copy as PNG” (Cmd-Shift-C) no longer works for images, frames, or groups up to 4096 x 4096 px—which was previously the maximum import size without resizing.Before the update, I could copy a selection as a PNG, paste it into Photoshop for edits, and then (ensuring it stayed within the 4096 x 4096 px limit) paste it back into Figma – either replacing the original or as a new variant in an image component.Now, attempting this results in the attached alert. Was this an intentional change, or is this a bug?Would appreciate any insights—thanks in advance for looking into it!Best,Steve