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figma changed for my canceled account

  • December 31, 2025
  • 1 reply
  • 85 views
Arun

i have been changed for my account which i canceled before 

 

nvoice ID: in_1Sjw7XIvcqWR3dFDoalkRvOT

Team: Personal

Start: Nov 29, 2025

End: Dec 29, 2025

Total: $15.73 USD

here is the details of the payment 

how can i remove my card from figma i dont se any option 

Best answer by Celine_

Hi Arun, Celine from Figma here! Thanks for sharing the details. I understand why this would be concerning, especially if you canceled your account before the charge.
Billing and payment method changes can’t be handled directly from the Forum for security and privacy reasons. I’ll send you a DM with next steps so our Support team can review what happened with this charge, confirm the cancellation status, and help you remove your card if applicable.

(For your information, please double check if you have followed these steps to cancel your subscription. You can find information on downgrading your Professional Plan on our Help Center. I'll paste the instructions below for you as well. 

To cancel your Professional plan subscription:

  1. Using the browser or Figma desktop app, locate the Professional team in the file browser sidebar.
  2. Click  Admin.
  3. Select the  Settings tab.
  4. In the Plan section, click Cancel plan.
  5. Figma will ask you for a cancellation reason. Select the most appropriate reason and click Cancel plan. )

 

1 reply

Celine_
Figmate
  • Celine_
  • Community Support
  • Answer
  • December 31, 2025

Hi Arun, Celine from Figma here! Thanks for sharing the details. I understand why this would be concerning, especially if you canceled your account before the charge.
Billing and payment method changes can’t be handled directly from the Forum for security and privacy reasons. I’ll send you a DM with next steps so our Support team can review what happened with this charge, confirm the cancellation status, and help you remove your card if applicable.

(For your information, please double check if you have followed these steps to cancel your subscription. You can find information on downgrading your Professional Plan on our Help Center. I'll paste the instructions below for you as well. 

To cancel your Professional plan subscription:

  1. Using the browser or Figma desktop app, locate the Professional team in the file browser sidebar.
  2. Click  Admin.
  3. Select the  Settings tab.
  4. In the Plan section, click Cancel plan.
  5. Figma will ask you for a cancellation reason. Select the most appropriate reason and click Cancel plan. )

 

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