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Question

Cancelled subscription charged!

  • December 30, 2025
  • 1 reply
  • 15 views
Amin1991

Hello,

 

I cancelled my subscription before the due data for charging but Figma took money from my account.

 

please solve my problem.

 

Regards,

Amin

 

 

    1 reply

    ksn
    Figmate
    • ksn
    • Community Support
    • December 30, 2025

    Hi ​@Amin1991 - apologies for any unexpected charges. I’m not able to review or make changes any account or billing related issues, but our support team can assist.

    Please go through the flow on this page: https://help.figma.com/hc/en-us/requests/new

    Once you’ve done so, please let me know.

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