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My Figma Education Plan was renewed in September , and everything was working normally. However, today my plan suddenly changed to the Free plan even though the renewal date has not ended yet.i have contacted sheer id they said contact Figma so here I am.What do I do ?

Sometimes it feels like I’m going crazy.. I remember of doing it but it doesn't exist now..

Hello,I am the director and CEO of our company.Could you please help. We have lost access to our account due to bill unpaid. I have been trying to reach out to you but wasn’t successful to get a reply. Can you please contact me and let me know how to resolve the issue.Cheers

My Education Plan was not reopened even though i received a verification message, and now I get the “Verification limit exceeded” message, but have not been granted access yet. I'm a few days from finishing my education, and I will then lose access to my student mail instantly. I had access for my first semester, but have yet to get access for semester 2. I need access to my files ASAP to be able to move my files before it's too late. Please help! 😭

After setting the glass style attribute and adding it to effect style, the effect style will soon become empty, resulting in the loss of the glass style.

Bonjour,J'ai tenté à plusieurs reprises de me connecter aux fichiers de mon équipe, sans succès. Cela fait maintenant 18 mois que je ne m'y étais pas connecté.Voici le lien vers le fichier: https://www.figma.com/file/kD4pVequPnhkJn8y3qDAPJ/Untitled?type=design&node-id=0%3A1&mode=design&t=v4twSNTc8SeipdWw-1Je suis l'administrateur de cette équipe, qui s'appelle "Kikotey", un nom identique à mon domaine. À chaque tentative, quelle que soit l'adresse, un message m'informe que je dois attendre l'autorisation d'accès de l'administrateur, alors que c'est moi qui suis l'administrateur.De ce fait, je ne peux pas accéder à mes fichiers de mockups pour mon application.Auriez-vous la possibilité de m'aider à résoudre ce problème, s'il vous plaît ?Je vous remercie par avance pour votre assistance.Cordialement,

Figma Makeでプロンプトを入力する左サイドエリアの幅をドラッグ調整したとき、自分の入力したコメントはエリアの幅によって折り返し表示されて全文が読めるのに、AIの返答に対しては表示幅が調整されず折り返されないので、エリアの幅をドラッグして広げないと、はみ出している部分が読めない。これは作業において非常に不便で手間になってしまい、スピードが落ちます。改善していただきたいです。

Hi A file disappeared after leaving a space (Mucho). Now I have access to that space again but the file is not there and the team managing that space is not seeing it either.It was called something like HYBRID PRODUCTION WORKFLOW FLOWCHART.Can you help please?Thank you 

I have encounter 2 problems that frustrates me when using Figma slides.Background: I made a template for me and my team to use, and have set up a footer as locked graphics, and included a page number count text box within the locked graphics.1. Sometimes when we come back to the slides after a while or even while editing, 1-2 page’s element will be moved around/ missed align to original design. We will have to manually re-organise them again.2. When duplicating pages or moving a page around, the page number count does not update. We currently can only add in a new slide and copy the old page’s element into the new slide. Is there any solution or is it the current limit of Figma slides? Should we just stay using Design file for presentation.Thank you.

Hi Figma team & community,I’m stuck on the SheerID step with the error “Verification Limit Exceeded / already redeemed or attempted” when applying for Figma Education.• What I tried: logging in with the target Figma account, applying via figma.com/education/apply, contacting SheerID to reset attempts (awaiting response).• Ask: once SheerID resets/approves, please ensure the verification is linked to my Figma account. If there’s a prior/partial verification under another email, please advise on re-association. 

I have received the following details from SheerID team.Here are the details of your approved request:Date Verified: [redacted by moderator to remove personal information] Email address: [redacted by moderator to remove personal information] Verification ID: [redacted by moderator to remove personal information]But Figma Education team doesnt seem to respond or solve this on priority basis.I have been put on hold and this has led my students also to suffer the same.Pls find us a solution to use or we have to see for other platforms.

I’ve granted full access to another person as a seat and he could make edits to the file yesterday, but he cannot today. He can move elements around but not edit text! Help please

Figma prototype keeps opening in the web browser and not the Figma app, even when the app is downloaded and logged in. 

Hi, My lecturer has tried and contacted Figma about this problem a few times now, but nothing has helped.I needed to re-verify my student account for my education plan, but no matter what kind of proof I supplied it kept getting denied.Can someone from Figma support contact me about this and help me out? Thanks

Hi everyone,I’m looking for advice on the best way to slim down a large Figma project and create a smaller, more focused design system.I have a Figma file that’s grown quite bloated over time. Ideally, I’d like to: Strip out a subset of master components Keep only the relevant text variables and styles Create a “mini” design system library containing just those components and variables/styles Publish that library Then copy/paste the layouts for the latest build into a fresh Figma file and relink them to this new, lighter library My main questions: Is this actually possible to do cleanly in Figma? What’s the best or least painful workflow to achieve this without breaking too many links? Are there any gotchas with variables, styles, or component references when doing this? My current thinking is: Duplicate the existing Figma file Save one version as an archive In the duplicate, aggressively delete everything except the components, variables, and styles needed for the curr

I'm participating in a Connected Project as a guest and encountering an issue with Figma MCP.Around September, I was able to use Figma MCP without any problems, but recently it has started returning the following error: Error: This resource couldn't be accessed. IMPORTANT: Before continuing, you must tell the user to make sure their paid Figma seat includes Dev Mode access, they have the right permissions for this file, and the provided link is valid.I have a Full Seat on my own team and can edit files in the guest project, so I don't believe there are any permission issues. (I can access files from my own team via the MCP server.)The host is on an Org Plan, and I'm a guest on a Pro Plan.I'm using the desktop MCP server.Does anyone have any information about this? Can we fix this issue?Note: someone else had this exact same issue:  

I’m trying to publish a set of templates in Buzz, but they don’t show up under “ready to publish” (see screenshot).I’ve closed and reopened figma (desktop) a billion times and nothing. I also deleted all the earlier templates I tried to test and made a new one (copying directly out of my figma file) because this was happening in another file. Is this a bug or am I doing something wrong? It worked like once and then I tried to add more templates to the file and now it’s not working at all.  

Hello, I have seen this issue quite a few times in the forum (locked out of Figma account that is tied to school email that can no longer be accessed) and was unable to get a response after I opened a support ticket, so here I am seeking help for this issue.The workaround that is suggested by Support staff on this forum (email forwarding) is not an option for me unfortunately.Thank you!

I have tried several times to log in and verify my student profile, but each time it tells me I still need to "verify status." If I try again to verify it, I get the message "Verification Limit Exceeded. We're glad you're enthusiastic, but it looks like you've already redeemed or attempted to redeem this offer." What should I do? I’ve already contacted the figma support but they haven’t responded yet…I really need my figma education account for my uni finals

I’ve been running into an issue when using Make to generate prototypes. During generation, Figma often crashes or freezes. After refreshing the page，the prompt I just entered is lost and the prototype generation does not complete. However, AI balance points are still deducted, even though no result is returned 😐.From a user perspective, this feels unexpected: if there’s no successful output, points probably shouldn’t be charged.Has anyone else experienced similar behavior with Make? Any comments from the Figma team would be appreciated.

I’ve tried turning it off and on, clearing the cache, switching browsers, and even creating a new account, but every time I enter an AI prompt I keep getting a “something went wrong” error.

I want to downgrade from education to starter plan. I don’t see any options.

Reproduced in Browser versionFlowCreate new draft Add text ( or any ) block to the page Click on empty space on page and open color picker With color picker open, click on text ( or any block you created ) You will see color picker opened and broken. - Colors are not changing - Cannot be closed with "x" icon in the header - Lack of settings ( like linear colors, etc )

Hello! I’m trying to publish a library to Figma Make, but the “Export to Figma Make” option isn’t appearing. I also tested this with other libraries, and the option never showed up for any of them. Is there a way to resolve this? Thank you!  

FigJam can embed static previews from many sites — it can even embed interactive previews from YouTube.However, it can’t properly embed static previews from social sites like Instagram, Threads, X/Twitter, and TikTok. When pasting a link to an Instagram post, it initially shows a preview box (as if it’s loading), but then reverts to a plain text link.Here’s FigJam’s inconsistent link embed behavior across social sites:Instagram posts will not embed and only show a link to the post. Threads posts will embed, but will not show any text or images related to the post — only a generic “Threads – threads.com” label. X/Twitter posts will embed, but only show a snippet of the post text and won’t display a preview image. TikTok posts will embed, but only show a snippet of the post’s text and won’t display a preview image. Facebook posts embed properly, with a full preview image and a snippet of the post text.Similar apps like Apple’s Freeform embed static previews of Instagram, Threads, X/Twitt