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I am a student and we have a free student plan from our school. I am trying to verify my student plan but it says that I have exceeded the verification limit or I have already activated it. Although the role on my profile is set to Education > Student but when I join on Edu Teams, it wants me to verify my status and I can’t verify it because it won’t let me. I have already contacted SheerID but they take way too long on responding. 

Hi ​@javier_aaliyah — thanks for sharing this, and I’m sorry for the frustration around your Education verification. Just to confirm, did you reach out to SheerID through this secure form: Contact SheerID support team? That’s the most direct way to resolve verification issues in this case.

I can’t see or share account-specific details here in Figma Forum, but I’ll make sure your experience is surfaced to the right folks on our end. Appreciate you for your patience as we get this sorted out.

In the meantime, you might also find this resource helpful: Updates to our Figma Education plan.

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