This account was recovered by our team. Ronny Barrios the old owner and now ex-employee was the owner of this account. The marketing team here shared documents of design on figma. Ronny quit on 3/14/2026, and was the owner of these files. However, the files are completely missing now and our team no longer has access to their current project. Is there a way to see if he deleted them with malicious intent when he quit to spite the company. If not what happened to them?
Question
Missing Files
Hey
I'm not able to access account-specific details from our public forum spaces, but I want to make sure this gets the attention it needs. I've opened a ticket on your behalf with our Product Support team for a thorough review. Your case number is: 1800064, and they'll follow up at the email tied to this Figma account once they've had a chance to look into it.
In the meantime, this resource covers how file deletion and recovery works: Delete and restore files → Restore files from the trash — if anything there helps surface the files, please let me know here.
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