I have been medically ill for past 3 years and worked lst 3 years back in figma. I previously opened figma - i had so many files and versions of projects but since 3 years a lot has changed in the figma community - i thought my files were safe here since i was saving on a cloud platform. I even checked 1 year and 6 months a go the files were there and now suddenly it is not there. the work i did in my previous companies - their versions, are gone,. i cannot find it nor in deleted section nor in drafts or projects. i mean like what … all my hard work gone ???
Question
Several files disappeared
I have link to only two of my projects REST ALL OF THEM ARE LOST DISAPPEARED AND GONE !! Please help as i need them desperately.
I think probably due to update given by figma in Oct 2025 that all drafts be shifted to a project. i didnt do that since i came online just few days back and all my lost files and projects were in drafts and now gone. Let me know if please figma can help me recover those files. they are important.
Hi
Thank you for reaching out and for sharing all of this context. I’m really sorry to hear about your files — I can imagine how stressful it must feel, especially given how important they are to you.
I was able to locate your support ticket (#1797169) and have gone ahead and escalated it internally so the team can review this as soon as possible.
In the meantime, here are a couple of things you can try while the team investigates:
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Check All workspaces and open any teams or drafts you may have had access to previously
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Use the search bar to look up file names (even partial names can sometimes surface results)
Please keep an eye on your inbox — the team will follow up with you there on the next steps 🙏
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