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Question

Request to Remove One Full Seat and Unlock the Account

  • March 16, 2026
  • 2 replies
  • 12 views
negahbank design

Hello Figma Support Team,

I recently added a full seat to my account, and as a result the account is now locked.
Would it be possible to remove one of the full seats that I added so the account can be unlocked?

I would appreciate your help with this.

Best regards,

Negah

2 replies

Celyn_L
Figmate
  • Celyn_L
  • Figmate
  • March 17, 2026

Hi ​@negahbank design — Celyn from Figma Community Support here.

Thanks for reaching out. I understand that your account became locked after adding an additional Full seat, and you’d like help removing it to regain access.

I’ve gone ahead and created a support ticket (#1798447) and escalated it internally so our Billing team can review this and assist you further.

Please keep an eye on the inbox associated with your Figma account — the team will follow up with you there with next steps.

Thanks for your patience.

    negahbank design

    Thank you so much Celyn_L .

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