Get Solutions

To Whom It May Concern;I recently explored the First Draft AI feature but realized that it is only available to a limited number of users. As I continue to explore Figma for my students, I believe having access to this tool would be incredibly beneficial for our learning environment.A few of my students are eager to use this feature, and I would love the opportunity to introduce it to them. If there’s a possibility of enabling First Draft AI for our school, we would greatly appreciate it. This would not only enhance our creative process but also provide students with hands-on experience using AI-powered design tools.Please let me know if there’s anything I need to do to facilitate this request. I look forward to your response.Sincerely,Joe Gomez

I currently have 4 annual seats and 2 monthly-billed seats in Figma. I plan to remove one person from an annual seat and convert the two monthly seats into annual seats.If I remove one person from an annual seat, will one of my existing monthly seats automatically be converted to an annual seat without extra cost? How will this affect my billing?

I used the web version of FigJam yesterday, and my internet connection was stable. However, when I opened the FigJam file today, all the content I added yesterday was missing.I also checked the version history, but there were no records available.What should I do?

Background:I have a Primary file for wireframe and prototype and a Design file for components. In the design file, I have a component that contains a button variant and quantity pill variant.  The designed interact is as soon as you hover, the button changes to the quantity pill .  When you click on “+” the quantity increases and “-” the quantity decreases. (similar to Amazon). This works as expected in the design file.Issue:When I update each file, the interaction in the Primary file does not update.  (see image)  I’ve tried in browser and in Figma software (Windows).  All libraries are updated.  No beta options are turned on.  Libraries are enabled for all files.I have read that other people are having issues with their variants across different files, but haven’t found anyone with a similar issue.

I’ve sent a copy of the project to my client. She has accepted it. But Ui kit with components doesn’t work. Components still linked to the original file. The project has several files inside, including the UI kit file.

Hello Whenever I run a Find/Replace to remove some quotes ( " ), Figma identifies and removes apostrophes ( ’ ). And vice-versa. It doesn’t make sense as each character have its distinct ASCII code. Or am I doing something wrong here?

I’m not able to copy the text with in comments in Figma Slides to paste elsewhere. Seems like a bug. Are any other folks having issues with this? 

Hi everyone, I have noticed that Figma does not display a slider for the italic axis. This only happens if the font is created with a slant axis. Is there a reason why it is not possible to select a position within the italic axis on a slider interface? According to the specs, the italic axis allows a scale interpretation. Let me know, Céline

Hi Figma team,In the governance phase of design system works I will lock all layers of components, etc. I wanted to drop a note and suggest/ask for a way to lock/unlock all layers (or selected layers) with a single click.It’s time consuming to do this one layer/group at a time.

I work in an agency context, which means that often I need to share a file with clients, I usually do that by changing the file access from “Anyone in my organisation can edit” to “Anyone can view”. However when I do that, members of my organisation loose edit access to that file.I can’t seem to find an efficient way to combine sharing view rights with guests and edit rights with members 🤔 Am I overlooking something? 

I have recently, seemingly, lost editing rights to the drafts on my profile. My Drafts folder contains only four, 4 year, old files.  My more recent Drafts are still available from the Recents folder, and I have all of them open in tabs, in the desktop app.  However when I right right click a draft, in Recents and try to move it I get the following error message: "Current location: Philip's DraftsYou can’t move files that are in another person's Drafts."  All of my Drafts are view only, and when I sen

Hey,  I have premium designs files, but I can’t sell it in figma marketplace because they said Stripe is not available in india, but I sell on behance and other marketplace, in behance stripe is available india, also I have stripe accounts and I do stripe integrations as well, when I can sell my designs to figma marketplace??  

How can I export all the frames from all the pages of a Figma project at once? I want to export the screens in JPEG or PNG.

I tried to get used to UI3 once again, but keep running into workflows that used to exist and now don’t (or I can’t seem to find them). The one I ran into today, which I use daily is as follows: I am looking for a component made by another team, I’m subscribed to their library but I don’t remember the name of the component exactly. I press Shift+I to open the asset panel I select the library and browse for the component In UI3 the selection of a library is only available after I start typing. This implies that I know what the component is called…  Yes there is a workaround, go to assets panel, select the library there, browse for the component. But this slows me down as I prefer to keep my layers panel in layers mode. Switching back and forth kills the speediness of the previous workflow. 

Hi everyone,I'm trying to use the Styles to Variables  plugin in Figma on Windows (Desktop app). My file is already in a Team Project (Professional plan), and the plugin detects all my color styles correctly (e.g., 88 styles found). But when I click "Convert Styles into Variables", nothing happens — no variables are created, and there's no confirmation message either.I’ve tried: Restarting Figma Reloading the plugin Checking the Local Variables panel Ensuring my file is in a Team Project Running the latest version of the plugin (v9.0) Still no luck.Is this a known issue with the plugin or possibly a compatibility issue with recent Figma updates? Any workaround or alternative plugin recommendation would be appreciated!Thanks in advance,Elena

This has driven me BATTY for like two years. When I select a component Figma, correctly, selects the same component in other frames throughout my file. But neither “select all with same variant” or “select all with same component” will actually select the other purple instances highlighted. What am I doing wrong? How do I select all of the instances Figma has identified?!

Is it possible to do an auto layout BUT move the elements within the autolayout?I added an sample of what I need it to look like. 

I need help. Since yesterday the elements on my board are not showing up at all. I have updated my mac / update Figma / checked for virusre = NONE / made sure I have enough space on the system but have not been able to understand what is causing this. I know the info is there … visuals to follow … these are the elements on the board in keylinethis is what it looks like in normal mode.Anyone out there have any clue what what could be causing this as I am at my wits end?Am working on an imac M1 PRO / Sequoia 15.3.2Thanks for any help in advance

Component does not save state in autolayout. The team noticed the problem only with checkboxes, they didn't catch any other bugs in the layout. If corrected, the erroneous state is saved in prototype. After reloading the page in the layout, the last change is undone again.Video

Hii, i upgraded to a 1 developer seat today, it seems like no one in my team is now able to edit the existing pages, They can ask for edit permissions which will cost a full seat, while they were able to edit these pages before on a the free plan. Am i doing something wrong? This seems like a downgrade for everyone except the developers seat.

🆘🆘🆘🆘Hi i am having technical issues, Although I am the owner of figma file but when i want share my file and change the “what can they do “ from view to Edit, I can’t cause Edit is grayed out

Hello everyone. When I work with the Figma desktop app on Mac, the red alignment lines do not show. I don’t know why, because they only show in the Figma web app. Does anyone know how to solve this? Thanks in advance!

Today I noticed that copy / paste of properties does not seem to work properly anymore for me. Whenever I try to Option-CMD-C stroke properties from a vector, it shows no effect on the other vector item after pasting it using Option-CMD-V. However it works with closed paths sometimes and fills are no problem at all. Works: Fills Rectangle to rectangle strokes Rectangle to ellipse strokes Rectangle to line Does not work anymore: Ellipse to ellipse strokes (???) Line to line Vector to vector This is blasting my workflow right now. Did anyone have the same experience?

I’d like to move every in the red square down to make room for another section. What’s the best way to do that? I’m completely new to Figma, no experience. 

This might be because I have a potato laptop, but I’m having a problem with this because I’ve done everything to solve this issue (resizing my window, using the options in the prototype, etc.) but it’s still happens. Whenever I go to the prototype, it starts to flicker and switches to my desired size. However, I noticed that when I don’t have a component on the frame, it’s back to normal. Is there anything I can do that I haven’t done before that could help me?